A woman like Ode to Joy

"Sister Fan, Sister Fan, please help me look, I went to the toilet and suffocated me, Xiao Ran went to get the things, come back soon." The little girl named Meng Tong shouted excitedly when she saw Fan Shengmei.

Fan Shengmei walked towards her, looked around, and asked, "Where is your manager on duty?"

"Manager Zhou? She's going to answer the phone." Meng Tong couldn't help it anymore, "Sister Fan, please watch for me first, I'll be right back."

Seeing that she was really suffocated, Fan Shengmei saw that there was no one on weekdays at this point, so she let her go.

"Come back quickly."

Meng Tong walked quickly, because the hall does not allow employees to walk quickly, no matter how urgent they are, they have to walk gracefully and politely.

Fan Shengmei entered the front desk, locked the door behind it, glanced at the current occupancy status on the screen, looked at the reservation message reminded at the bottom, and confirmed it, printed it out and put it in the unmade order book.

Fan Shengmei was looking at the reservation occupancy for this month and next month, and was looking at the occupancy rate when the front desk phone rang.

It's for the guest room.

Fan Shengmei picked it up, she was a foreign guest, asking about the restaurant area of ​​the hotel.Patiently answered all kinds of doubts, breakfast types, taboos, serving time, etc., and then put down the phone after the guest hung up.Then he picked up the intercom and talked to the kitchen about the precautions for the breakfast room service in the foreign guest's room, asking them to pay attention when delivering the food later.

As soon as he put down the intercom, a tall figure walked in at the door, with the same indifferent face as before, and his hair was meticulously arranged.The difference is that today's suits are not so formal. It is rare to wear a casual suit style with ankles exposed. Fan Shengmei looks very novel.

"Good morning, Boss." Fan Shengmei was the first to speak as she habitually called.

Tang Qiu saw her walking straight at the front desk, "Morning."

Seeing that the front desk was empty, only Fan Shengmei was standing there, frowning, "Where's the person at the front desk?"

"I asked them to pick up their items, and I'll be right back." Logically speaking, there shouldn't be anyone at the front desk at this point, not counting the lobby, at least they should be on duty.So Fan Shengmei hurriedly helped to explain.

Although Tang Qiu didn't stay in the hotel for a long time, he still knew the rules, but when Fan Shengmei spoke, he nodded without saying anything.

"Come over to my place in a while, I'll bring you some information and notes." Tang Qiu put down these words and walked towards the elevator.

Fan Shengmei stared at his tall back for a moment.

Data Notes...

After going to the toilet, Meng Tong was physically and mentally at ease. He was walking briskly towards the lobby, humming a song in his heart. He was brisk at first, but when he saw Tang Qiu walking towards the elevator, his heart skipped a beat.

God! boss!Quickly quickened the pace and entered the cash register.

"Sister Fan, Sister Fan, why did Mr. Tang come today?" Meng Tong approached Fan Shengmei and whispered, "Isn't it usually at eight o'clock? Today is so late, and it happened to be when the receptionist was away."

Everyone knows that Tang, who has just arrived for a short time, is always a strict self-discipline, and the boss who treats his subordinates equally.Big summer is always a serious suit, neat and docile hair, a dress that even British foreign guests praise as a gentleman, unsmiling, full of abstinence factors.

But the Titanic is still rare. At most, it is a nympho behind the scenes. Few people really have the courage to try the great cause of hitting an iceberg.

"It's over, it's over, no one at the front desk happened to be met by Mr. Tang, Manager Zhou should say us again." Meng Tong looked anxious.

Fan Shengmei looked at her anxious look, and shook her head, "Okay, don't get angry, it's useless to be anxious, next time you all pay attention, I'll go find Manager Zhou."

There are two managers on duty at the front desk, plus Fan Shengmei, the lobby manager, who is also the assistant lobby manager, rotates shifts.There are two people at the front desk for the morning shift, one extra person for the middle shift, and one person for the evening shift to replace the two people for the morning shift. At 11 o'clock in the evening, the manager on duty after the middle shift or the lobby and a front desk.

Generally speaking, there must be at least two people in each shift at the front desk, which is strictly required by Kempin.Tang Qiu is a person who sticks to the rules very tightly, and Fan Shengmei doesn't want to be talked about by the front hall.

Immediately talk to Manager Zhou about the work situation, and stop being so sloppy.In terms of management, Fan Shengmei still agrees with Tang Qiu very much, the better he treats the employees, the stricter the management.For a senior first officer like Fan Shengmei, she has ambitions and wants to develop in the front hall, so it would be bad if the rules were loosened.

And lying to Tang Qiu like that just now is also inappropriate, unprofessional.

If you are at work, life is still not too easy.

In Fan Shengmei's view, the chief mate is a hard job, and she often has to keep a low profile. It's already a mantra. As the chief mate of a five-star well-known hotel, she can't stop working. After all, the monthly salary is 1 Wan Duo is not a white-collar worker and has no free money.It is uncommon to not deal with a few complaints every day, so Fan Shengmei's daily inspections are extremely frequent and strict, and will only be stricter in the future and will not be more relaxed. Once the relaxation occurs, this kind of thing that happened at the front desk today will happen.

After communicating with Manager Zhou for a while, he let him go.

At this moment, Fan Shengmei just sat on the chair for a while, tapped the muscles on her calf, thinking about going back at night to soak in hot water to relieve fatigue.

After a while, someone called her on the pager again.

Ugh……

Fan Shengmei got up helplessly, "Got it, I'll come now."

—————Boundary line—————

"Read this one first, it's the most basic." Tang Qiu carried a small bag with three books in it, and one in his hand.After casually flipping through a few pages of his previous notes, Tang Qiu put the book back.

"The notes may be a bit messy, so be careful when you read them. If you don't understand anything, you can ask me. You have my WeChat ID."

Looking at the bag handed over by the other party, Fan Shengmei thanked her with a smile, and took it, "I will."

Fan Shengmei is currently in Tang Qiu's office, just went to the project, and remembered the materials and notes on the way, thinking of taking them away.

Tang Qiu's office style adheres to his usual characteristics, extremely simple, different from Tan Zongming's elegance, simple to the extreme, it is clear at a glance when entering the door, all the documents are placed in the same color cabinet, at first glance there is nothing, it is empty of.

It was extremely deserted, if it weren't for some plants beside the sofa, it would have lost all popularity.

The only complicated place is his desk.

"Just getting in touch, the basics come first, and I also have books for the later stages."

Fan Shengmei looked at the well-preserved books in the bag, "I don't even know how to thank you."

Tang Qiu waved his hands indifferently, "It's a small matter." His eyes flitted across her face as if inadvertently, and then his eyes fell back on her hand holding the bag.

Fan Shengmei was standing with a bag in her hand, seeing that she had nothing to say, and she didn't want to stay in Tang Qiu's office for too long, so she thanked again, "Boss, thank you anyway, if there is nothing else, I'll go down first Already working."

Tang Qiu lowered his eyes slightly and nodded, "Go."

Fan Shengmei left Tang Qiu's office with her bag in her hand, and when she got to the elevator, her WeChat suddenly rang.

"If you have any questions about the dialogue, you can also come to me." - Tang Qiu.

Looking at this WeChat message, Fan Shengmei was holding the bag in her hand, and the original absurd conjecture popped up again at this moment, bouncing on her chest.

only……

Looking at the books in the bag, Fan Shengmei heaved a long sigh.

She must be self-indulgent.

The elevator stopped halfway in the VIP room area on the 15th floor, Fan Shengmei hurriedly stood aside, turned sideways with a smile on her face, and waited for the elevator door to open.

Tang Qiu's office is on the 22nd floor. Now she is going to the housekeeping department, which is on the 8th floor. She was supposed to go to the staff elevator, but she just forgot and took the passenger elevator.

As soon as the elevator door opened, a white-haired old man came into his eyes, with a pair of gold-rimmed glasses on the bridge of his nose. The eyes behind the glasses were looking at Fan Shengmei with a slight smile, which made people feel very fond of him.

Looking at the other party's ruddy face, Fan Shengmei greeted her gently, saw the other party standing in the elevator, asked about the floor she was going to, swiped her card, and tapped the corresponding number.

"Miss, are you a staff member here?" The old man spoke with a Beijing flavor, looking at Fan Shengmei.

Fan Shengmei nodded and said yes, and then asked the other party if he was going to have dinner, the information about the old gentleman had already appeared in his mind.

This VIP was not received by Fan Shengmei, but by Manager Lu, but Fan Shengmei silently recited information about this old gentleman when she was at work.

Surname Tan...

Tan.

Fan Shengmei was thinking about this surname, and lowered her eyes to hide the unnatural moment when she suddenly remembered someone's face.

With a smile on his face, he had a brisk chat with the other party. The old gentleman was also quite interested in the conversation, and he was never cold when he spoke. It can be seen that his self-cultivation is very good.He even asked Fan Shengmei mischievously about their Kempin management, and said in a joking tone that their boss really has the ability to build this place so well, and even gossiped about asking if there are any young guys in their boss, Is it attractive or not...

Fan Shengmei couldn't help but want to laugh, feeling a little helpless and joyful in her heart.

This old gentleman is really interesting.

But still on this topic, they greatly praised Tang Qiu, saying that their Boss Tang is young and promising, and he is a handsome guy with a handsome appearance and so on.

When the old man heard what she said, he asked her if she was interested in Mr. Tang. Fan Shengmei denied it, but Mr. Tan disagreed, saying that she must have a crush on him.Thinking back to the check-in information about this old man in the data, he checked in yesterday, and he is still a new guest... He has never stayed in Kempin in Beijing before, he is a VIP, so he must be a relative of a high-level person.

On the 8th floor, Fan Shengmei signaled to the other party, and left the elevator with Mr. Tan's gentle smile.

After getting out of the elevator, the pager started calling Fan Shengmei again, and she quickened her pace and rushed towards the room department.

The old gentleman in the elevator behind her buzzed his phone in his pocket after she left.

I am using an old phone, and I guess my eyesight is a little hard to use. Mr. Tan looked at the numbers on it up close and far away, and took a while to pick it up.

"You kid, why don't you worry about it? Your brother is in Shanghai! Your daughter-in-law is also here! I have never been to China in my life. When I was young, I came to Shanghai during the Anti-Japanese War. Really..." Old Mr. Tan looked unhappy, thinking that his grandson was busy.