Siheyuan: Returning to 61 to collect waste

This action made the director and others somewhat embarrassed.

Director Yu said a little embarrassedly: "Comrade, I'm sorry to trouble you."

"It's okay, old comrade, it's our duty." The middle-aged lady kept smiling and waved her hand to indicate that it's not a problem.

The middle-aged lady was Han Lifen, the person in charge here. After she finished speaking, she went downstairs and left briskly.

Looking at Han Lifen's departing back, the three of them were silent and thoughtful.

As soon as he entered the door, the interior layout immediately caught his eye.

No matter which big store or Friendship store, people often feel it is crowded and small when they enter, but here they get a brand new feeling.

The flawless white walls, snow-white booths, and several bright fluorescent lights make the entire space spacious and bright.

Chen Xiangdong was slightly stunned, looking at the counters on both sides and the shelves on the wall. The way the items were arranged seemed familiar to him, as if he had seen similar things on the Japanese island.

The white booths here identify the various products, and the large glass display windows allow customers to clearly see the product display. "Not bad!" The director nodded with satisfaction and smiled.

Chen Xiangdong and the deputy director also nodded in agreement.

Especially since Chen Xiangdong had just returned from a business trip in Hong Kong Island, he felt that this modern layout was beyond the times.

Although the mall is limited in area, its classification is quite thoughtful and its concise and clear classification system can be seen at a glance.

There are areas for various daily necessities, counters for expensive electrical appliances, and an exclusive booth for the Second Electrical Appliance Factory.

The three of them came to this counter, and the director noticed the alarm clocks with cartoons or landscapes on display, and couldn't help but smile.

Ye Chuan is a guy with lots of ideas. He is even thinking about launching exclusive products.

As products with similar prices and the same functions, the alarm clocks provided by the business here can choose from a wider variety of patterns to meet specific needs.

If you want a unique design, come to us!

The saleswoman noticed the three men, folded her hands in front of her, and asked with a professional smile: "Gentlemen, what can I do for you?"

"Feel free to look around!" the director replied. "No problem, feel free to browse.

If you need any help, just call me anytime." Her smile was still warm and professional.

They were a little surprised by the salesperson's attitude.

As members of the supply and marketing cooperative system, they understand the character of this type of staff. However, when faced with this kind of service, they cannot complain and can only admire it.

The salesmen from the business left a good impression on them. Even though they knew they might just be strolling around, they still greeted them with a smile and were warm and thoughtful. "Old Chen, they really didn't recognize us, did they?" the director said uncertainly. "Not really, they're not that cunning." Chen Xiangdong immediately retorted.

Hearing this, the director nodded and agreed with this point of view. "Can you show me this alarm clock that is specially customized for business?" The director pointed to one of the special alarm clocks, and the salesperson quickly took it out and put it on the counter. "This is a special style that we produce specifically for business. Compared with ordinary products in other community stores and shopping malls, the dial is different, but we guarantee that the price is the same." The director picked up the alarm clock to check it out. The cute cartoon cat design on the dial is indeed much better looking than the common alarm clocks. "Please bring this one over for me to have a look." He pointed to another one.

The salesperson did as he was told and placed the alarm clock on the counter, while the manager selected three different models in succession.

Each alarm clock has a unique dial pattern. Despite having so many choices, the smile on her face did not diminish her patience in the slightest.

Chen Xiangdong and the deputy director secretly wiped away a cold sweat.

In other stores, sales staff would have gotten angry in the face of such behavior.

On the business side, even though the selections continued, she always had a smile on her face and a good attitude.

After reading it once, the director smiled and said, "Thank you for your introduction. I will take another look.

I'm afraid I haven't found the pattern I like yet."

The salesperson did not say anything, but silently put the alarm clock back to the counter, then smiled and replied: "Well, if you need anything, just call me." Then...

When the three of them reunited in the courtyard, they all knew that the deal was a success. "Ye Zi's thinking really surprised me!" Supervisor Lao Yu finally lit a cigarette leisurely and took a puff with satisfaction. "I think his business thinking even transcends the realm of Hong Kong Island and some large shopping malls on the island!" Chen Xiangdong said first. "That's right, not only the service, but also the details are well considered! Did you notice the staircase part?" Lao Yu said softly, with approval in his voice.

Chen Xiangdong nodded in agreement, while Deputy Director Hong was slightly stunned, then came to his senses.

Old Yu smiled and said, “The second-floor stairs are made of metal and will be slippery when it rains or snows.

The leaves provide a carpet for each step, cleverly eliminating the risk of slipping.”

He was impressed by the attention to detail. "Although it is a small improvement, YeZi is truly customer-centric, foreseeing all possible problems in advance and strictly grasping every detail."

Deputy Director Hong asked puzzledly: "But how did he get his employees to have such execution? Workers in that era all had a strong sense of ownership and a belief in treating people fairly."

Think about what happened in those state-owned restaurants or department stores, where the slogans "No hitting of customers" became a joke in later generations.

Even in state-owned enterprises, it is difficult to change the behavior of demanding customers.

Compared to the frequency of these problems, they are not so closely related to personal purchasing decisions. For example, for someone as picky as Lao Yu, not buying anything is not considered lucky. "I am also curious about this question!" He agreed with Chen Xiangdong's opinion and suggested: "Why not ask the kid directly?"

Looking at his watch - it was already past eleven o'clock, Lao Yu made a decisive decision: "Okay, let's go find this guy and have lunch with him at noon!"

Ye Chuan had just finished a call with Director Sun when he took the cigarette box and lit it.

According to Director Sun, the production line he purchased from Hitachi has been put into operation and has entered the early trial production period.

In the initial stage, the daily output is limited to 50 units, and each product must be strictly inspected and tested; the entire production process is strictly monitored and impeccable.

After half a month of trial production, if there are no problems, the production intensity will be gradually increased, and the daily output will be increased to about a thousand units.

At the same time, solar water heaters were also put into production, but the initial output was scarce and they were not yet available on the counter.

I asked Director Sun for ten water heaters, which was not an easy task considering that everyone was interested in it.

Ye Chuan planned to use eight of the units for commercial display and send the other two to his family.

Although these products are already finished, they have not yet been labeled, let alone priced, so it will take some time for them to become consumer products on the market.

He made a suggestion about branding: "Brother, the factory might as well create its own trademark, for example, 'Huaxing' is a good name, which means the revival of China.

Whether it is a radio, washing machine or water heater, use the same brand.

With the quality of our products, I think we can establish a name in the market within this year.”

When Director Sun saw the design of the cake, he was very excited. "Brother Ye, let's do this. From now on, our factory's products will be branded as Huaxing!"

Ye Chuan imagined creating a future brand with his own hands, and a satisfied smile appeared on his face.

At this moment, the office door was pushed open without knocking, which made Ye Chuan frown slightly.

However, when he saw the three people walking in one after another, the wrinkles between his brows immediately relaxed. "Director Yu? Director Chen?" Ye Chuan blurted out in disbelief.

I didn’t know one of them, but since he was with Director Yu and Director Chen, he must not be an ordinary person.

Before he even opened his mouth to give way, Director Yu had already sat down on the sofa, looking at Ye Chuan with a smile and a satisfied look on his face.

Chen Xiangdong smiled and introduced: "Xiao Ye, let me introduce you to Director Hong from the Supply and Marketing Cooperative."

As soon as he heard Director Hong's name, Ye Chuan immediately realized that this person must be the second-ranked person in charge of the headquarters, so he quickly stepped forward and shook his hand vigorously. "Hello, Director Hong, I have heard of your great name for a long time, and today I finally get to meet you."

Deputy Director Hong was a bit plump, and when she smiled, her eyes were slightly closed like Maitreya Buddha. "It's you, Mr. Ye, who are the one that I am most familiar with!" Director Hong laughed.

After the three of them sat down, the office, which was not crowded at first, suddenly became full.

Ye Chuan was about to speak when there was a knock on the office door. A woman came in. She was Han Lifen, who came to report on her work.

Han Lifen was a little surprised when she entered the room. She found an old comrade sitting on the sofa with his legs crossed, smoking leisurely. Wasn't this the person she had scolded before?

"Sister Han, these are three people from the Supply and Marketing Cooperative who are here to inspect our factory. Go and make three cups of tea." Ye Chuan ordered. "Oh!" Han Lifen was speechless for a moment. She didn't expect that the people she stopped were actually big shots from the Cooperative. Judging from their aura, their status was definitely not ordinary.

Director Yu nodded with satisfaction: "Xiao Ye, this comrade is very qualified, follows the rules, sticks to his position, and is very polite."

Ye Chuan was slightly surprised by this and still didn't understand why. Chen Xiangdong smiled and briefly summarized the matter. Then he asked, "Xiao Ye, we saw that the sales staff at counter 23 all had a good attitude and were patient with customers. How did you manage this?"

"Of course we need to motivate them with generous compensation. How can we get them to change their work attitude without any incentive?"

"Using generous benefits to attract people?" Deputy Director Hong asked curiously, and then asked: "Salaries, bonuses and benefits are all stipulated by the head office. We can't just offer generous rewards at will."

Ye Chuan explained: "Of course the manufacturer pays for it!"

"Well, why not tell me about it!" Director Yu asked with great interest.

Ye Chuan then explained: "Three leaders, let me give you an example.

Currently, there are three brands of electric fans on the market. We will focus on one brand for the time being and put the others aside.

When we take inventory at the end of the month, if other factories’ production declines, we will definitely send someone to investigate the problem.

This would provide an opportunity to negotiate terms of our benefit, such as a share of sales.