I have a seaside five-star hotel

Chapter 579 My Rules Are Rules
"Oh... another battle!"

Chen Jianhai sighed secretly.

Every time he enters the association, he must first sink his dantian, take a deep breath, and prepare for a tough battle.

It's really hopeless... This group of big brothers are all too upright, and they can't hold them down without a little bit of aura.

Taking a deep breath slowly, Chen Jianhai put a smile on his face and said seriously:

"Long story short."

Chen Jianhai briefly described what happened recently.

"Funds for the purchase of shuttle buses have been allocated by the city."

"The matter of SMS promotion, although the official did not agree to the association's application,"

"However, the association has already got in touch with the three major operators of Nanjiang, 'Xuntong', 'Shining', and 'Guangxin'. At that time, we will directly use the name [Coconut Umbrella Five-Star Hotel Industry Association] to send welcome information to tourists coming to Jiangxi. .”

"In addition, I also negotiated cooperation with the local tourism cooperatives in Nanjiang City and Nanjiang Traffic Radio."

"Next Saturday, I will accept an exclusive interview with Nanjiang Traffic Radio. I will publicize the association's cross-hotel reservation work."

Everyone looked at Chen Jianhai, and the emotions that were about to pressure and scold were instantly suppressed.

Even Wan Rong showed surprise in his eyes. He didn't expect that Chen Jianhai would talk about such a large-scale publicity in just a few days.

Realizing that everyone was looking at him in unison, Chen Jianhai said calmly:

"The working situation of the association is roughly like this. Do you have any objections or questions?"

Chen Jianhai looked at the crowd, waited for about 5 seconds, and then said:

"Okay, let's continue the meeting. I asked everyone to come here today to emphasize one thing."

"Sms sending, travel agency publicity, radio and television media publicity... the strength and funds of the association at this stage can only do this,
"But I think the publicity is enough!"

Chen Jianhai looked around, his voice gradually cooled down.

"Don't think that the purpose of our cross-hotel package is to improve the level of the association."

“Launching cross-hotel packages is not the goal,”

"Our goal is to increase the hotel occupancy rate, increase the customer praise rate, and let everyone here make a lot of money together!"

The straightforward and undisguised words made everyone startled, and even Wan Rong's eyelids twitched. He didn't expect Chen Jianhai to throw such words on the table without any concealment.

Chen Jianhai's gaze flicked over everyone.

"The association proposes a plan, communicates and coordinates to carry out publicity work, which is only one aspect."

"But whether it can make money, whether it can improve word-of-mouth, the protagonist who plays a role is not the association, but our hotel itself!"

"If we don't develop ourselves, we will always improve our services and make up for the shortcomings,"

"Even if the association advertises it, it's useless if you can't keep customers!"

As soon as these words came out, the irritable old men present were immediately unhappy.

Everyone is the boss, and they say what they say on weekdays, and no one obeys the other.

In the past, the conference room was filled with smoke, insulting each other, and zigzags forward amidst fierce quarrels.

Now it's his turn to listen to Chen Jianhai pointing out the country alone, why is he so upset!
Several hot-tempered brothers wanted to refute, but Chen Jianhai had no choice but to say that what he said was indeed reasonable.
Whoever hates whoever is hard to bear, can only listen with a blushing face.

Chen Jianhai stretched out his hand and patted the thick stack of envelopes beside him.

"In the past few days, I have carefully studied the living environment and reality of the hotels, and found some problems that I think need to be solved and improved."

"For the sake of confidentiality, I personally put these questions in the material bag of each hotel, and no second person will know."

"Materials, I will distribute them to everyone on the spot."

"As for whether to change it or not, and to what extent, it's up to you. I don't make mandatory requirements."

"But the service quality and accommodation effect must be improved for me!"

Hearing this, the faces of everyone present were red and black.

Not only because of Chen Jianhai's rude words, but also because each hotel does have its own problems.

No one dares to say that their hotel is monolithic.

But let an outsider point out problems to my hotel, I feel uncomfortable.

Chen Jianhai didn't bother to talk to these people if they were in a good mood.

"It is still a little more than a week before the association fully promotes the publicity work and formulates a national room reservation system,"

Chen Jianhai's expression was rare and serious.

"After half a month at the latest, we will usher in the first wave of tourists."

"If we can successfully grasp this opportunity, this upsurge will boost our peak season tourist business, significantly increasing the occupancy rate and turnover of major hotels as a whole."

"If we fail..."

Chen Jianhai paused, and there was a murderous look in his eyes.

"First of all, I don't allow failure."

"Secondly, in order to better track the quality and comfort of customers in real time, I asked the association's design department and technical department to set a separate scoring intention for each hotel in the package, and the scoring and evaluation will be fully open and transparent. on the website."

"All good and bad reviews are on the bright side, and you can tell whether it is good or bad at first sight. No one can delete bad reviews or change ratings in the backstage of the association."

Chen Jianhai pulled his face and said in a calm tone:
"Doesn't the association conduct a member hotel assessment at the end of each year?"

"This year, we will not rectify those falsehoods, and directly evaluate the actual combat. The evaluation standard is the public evaluation and rating of customers!"

"Those whose scores and praise rate are lower than 85 are included in the scope of waiting and watching. The inspection period is half a year. After passing the evaluation period, they can then stay in the association."

"If the score and praise rate are lower than 80, voluntarily withdraw from the association and lower the star, and don't waste the resources of the association."

Hearing the word "strike the stars", everyone present exploded!
"Wait!" A irascible old man interrupted Chen Jianhai, "The assessment and evaluation of the association have clear standards and procedures. What are you doing? If you tell us to withdraw, you will withdraw?!"

"How much do you grow?!"

"How old are you!"

"that is!!"

"Old Wan, don't pretend to be dead, come out and speak!!"

……

The people who had been suppressed all this time finally found a chance to yell at each other, and shouted one sentence after another.

Chen Jianhai said indifferently: "What's the matter? Usually, everyone boasted that their hotel was the best in the world, but now they give real ratings, are you afraid??"

"Don't change the subject..." A irascible old man said unceremoniously: "What everyone is questioning is that you tampered with the assessment criteria without everyone's consent!"

Chen Jianhai's expression was as if he heard some joke, and he asked back: "Is there any difference between the two?"

Everyone choked again.

"I am the president, you chose me." Chen Jianhai swept his eyes across the crowd and said expressionlessly, "The rules I mentioned are naturally the rules of the association."

"If you don't like me, you can cast me down now, I'm happy to let this shit happen!"

"Everyone, don't say a few words!" Wan Rong looked at Chen Jianhai's appearance of tearing his face, and hurried out to ease the atmosphere.

"Old Wan, are you going to face him?" A grumpy old man yelled angrily.

"I'm not toward him, so I'm toward you!" Wan Rong replied directly with a single sentence.

"The swearing is more ruthless than the other, and the heart is more than the other! If you can figure out a way to solve the association's affairs now, I will turn to you immediately!"

Wan Rong gritted his teeth,

It's fine for these old guys to swear nonsense on weekdays, but now at such a critical time, they are fighting for supremacy with the big stubborn ones.

Seeing that Wanrong was impatient, everyone fell silent.

"President Chen is right!"

"The association's assessment system over the years is too superficial, mechanized, and stylized."

"Since we have a five-star hotel sign, we must be able to afford the services of a five-star hotel and win the evaluation of a five-star hotel!"

"Those who fail to meet the requirements are not qualified to call themselves a five-star hotel."

"Whoever disagrees with President Chen, you don't need to wait for the comments on the Internet, you can withdraw now!"

Wan Rong glared angrily, and the scene fell silent for an instant.

Just a few shouts of joy, but now they are silent.

"If no one comes out to withdraw from the meeting, then follow President Chen's arrangement!" Wan Rong said angrily.

The people present fell silent.

Chen Jianhai glanced at everyone, saw that no one stood up to object, and said directly:

"If there is no objection from everyone, then this Saturday I will continue to participate in the interview with Jiaotong Radio Station as the president of the association, and all other arrangements will remain as usual."

"Dismiss!"

Hearing these two words, everyone in the room held their breath and left with their respective material bags.

In the end, only Chen Jianhai and Wan Rong were left.

"Huh...it's not easy!"

Chen Jianhai exhaled lightly, and his tense body finally relaxed.

No wonder so many people resign because of personal relationships,
Dealing with these stubborn people every day, every time you go to work is like going to war. If you are not good enough, others will bully you. Who can stand it? !
I still have some confidence, and I have the capital and strength to be tough with the opponent.

If this were replaced by a small amateur with no background and background sitting here, he would have to be pinched to death by these people.

Seeing Chen Jianhai exhaling secretly, Wan Rong shook his head helplessly.

"I didn't expect that there is our Wanrong Hotel here."

Saying that, Wan Rong opened the information bag without looking outside, and looked at it in front of Chen Jianhai.

Chen Jianhai smiled awkwardly.

The shortcomings of each hotel are all analyzed by him based on the "Nanjiang Five-Star Hotel Illustrated Book", which is of more reference value.

The shortcoming of Wanrong Hotel is very simple, the lack of shuttle bus.

Usually, there will be situations where customers cannot call for a car for half a day, and there is no car to pick them up, and the waiting time is very long.

Although this is not a big deal, it is quite detrimental to the accommodation experience, and many guests have to spend at least 20 minutes walking from the room to the outdoor swimming pool.

Wan Rong looked at the contents of the materials, smiled with an unnaturally stiff face, then stuffed the materials back into the file bag and held them in his hands.

"Chairman Chen is really observant and thoughtful."

"I want to ask curiously, Chairman Chen can find the shortcomings of our hotel, but what are the shortcomings of Langye Hotel?"

Chen Jianhai said honestly: "The boss almost."

……What?

Wan Rong didn't seem to understand what the other party said, so he asked again.

Chen Jianhai originally didn't want to talk to the other party, but anyway, he knew the other party's shortcomings, so it would be too petty for him not to say anything.

At the moment Chen Jianhai could only suppress his shame, and awkwardly said:

"Boss can't..."

Wan Rong looked at him in astonishment.

"President Chen, you are too humble!"

"If you can't do it, then we old things won't do it!"

Chen Jianhai's smile was awkward and bitter.

It's not that he is self-effacing...!
This shortcoming was not summed up by him, it was summed up by the broken "Nanjiang Five-Star Hotel Illustrated Book".

There is only one comment on Langye Hotel and Jasmine Hotel above: the boss is not good...

It's day!

Now that Chen Jianhai thought of those four words, he felt so anxious that he wanted to tear up the book.

The dog thief of the Wuna system is definitely biased against himself!
Why can't I do it myself!

Looking at Chen Jianhai's sad, indignant and depressed expression, Wan Rong thought that he was in a bad mood because of those hotel owners who made trouble just now.
Immediately, he comforted him and said:

"Boss Chen, you have only joined the club for a short time, and your contact time with them is short."

"Don't look at them all who are usually swearing and tempered. In fact, they are all very nice people, but they are willing to choke on their old faces for a while."

"When your measures take effect, they will naturally admire your strength and sincerely support you."

Chen Jianhai smiled wryly, "If you support it or not, you can get it. I'm afraid that if I can't help it, I will scold them on the table together."

Wan Rong smiled: "Curse what you should. Some people's feelings are drunk, and some are scolded."

"Maybe if you swear a few words next time, everyone will be convinced."

Chen Jianhai: Hehe, I believed in your ghost.

As far as today's posture is concerned, if he still swears, those old men and brothers will be like a volcano erupting, and the saliva will flood him with dog blood.

Let's convince people with virtue!
……

After seeing off Wanrong, Chen Jianhai turned and walked towards the president's office.

Du Fengyi was waiting at the door with a folder.

"How about the car?" Chen Jianhai asked.

"President, here are the vehicle conditions and car rental price lists of Quanta, Anyun, and Zilong. Please have a look."

Du Fengyi handed the folder in his hand to Chen Jianhai.

Chen Jianhai opened the file, and there was a dense list of tables and comparisons of various configurations. The prices and vehicle conditions ranged from high to low, and each had advantages and disadvantages.

"Which one do you think is better?" Chen Jianhai frowned and asked.

Du Fengyi's eyelids trembled.

He carefully glanced at Chen Jianhai's expression, trying to tell if the other party was trying to test him or if he really wanted to hear his opinion.
But Chen Jianhai's expression was serious from the moment he entered the door, and he couldn't tell what he was thinking at all.

In desperation, Du Fengyi could only bite the bullet and truthfully said:

"President, I think Zilong Automobile Company is more cost-effective..."

"Okay!" Chen Jianhai handed the folder back to Du Fengyi directly, and said, "Then Zilong Company."

Du Fengyi:? ? ?

(End of this chapter)