Ice and charcoal in the same furnace

Just one week after Lin Yu and Min Pei received their certificates, AY's new after-sales policy was officially launched. For the original——such as Wanchen, AY launched a "[-]% no reason to return" service, and on this basis, the replacement and refund period of the original several stable old products has been changed from the original months to years, etc., to lifetime.

Seeing that during that period of time, AY's sales performance rushed up.

Min Pei was not in a hurry when he found out about this, because each company and project has its own way of advancing, besides, this world does not mean that if you are in a hurry, the whole world will revolve around you, everything will go smoothly. Following his own will, Min Pei is no longer the child he was back then.

Another year of Ching Ming is approaching, and at this time of year, Min Pei has some of the most important things in his life to fulfill. He had no intention of caring about the life and death of people like Li Haisheng, but the last time Li Haisheng hurt Lin Yu and pretended to be an elder He kept the matter of trying to make faces for Lin Yu in the bottom of his heart, but he couldn't swallow the bad breath. Min Pei walked around the room several times, and finally called Liu Hao.

"Uncle Liu, I want you to help me with something."

The old man smiled and wanted to say hello to Min Pei as before, but when he fixed his eyes, Min Pei was sitting on the sofa at the side of the room. The man had his hands on his knees, his fingers on his chin, and his lips were pursed together. There was a thin line, the light in the room was not very sufficient, the shadow covered most of Min Pei's face, Liu Hao was taken aback, it was the first time he saw Min Pei like this.

"So," the old man said before, Liu Hao asked, "Mr. Min, tell me, what's the matter."

"Li Haisheng once wanted me to get acquainted with his friends who were officials, and he pretended to be an elder and asked me to learn from him. In this case, I want to be more affectionate with him. Isn't it time to start cracking down on pornography and crime again? ..." Min Pei raised his head, his eyes fell on Liu Hao, and his tone was serious, "Then I will imitate him and give a big gift to the leaders of Longcheng. It's not about big things, but I will help them somehow Go for the performance."

Liu Hao was taken aback, "This matter?"

Min Pei lowered his head and frowned slightly. He seemed to be thinking about something, but in the end the frown between his brows was forcibly calmed down by Min Pei himself. Young Master Min's face gradually softened. The man said softly, " I know when they play there, and how big they play, I've been thinking about this for a long time, it's just..."

Not to mention the rest of his words, Min Pei was honored as Young Master Min in Jincheng before, and was rumored to have a very bad reputation, but Min Pei's tutor is actually very good, this person likes to play and make trouble, but At most, there are a lot of romantic debts, and it is true that he has never qualified. Min Pei seems to be very flirtatious and frivolous, but in fact he trusts others very much. willing.

Min Pei came from a wealthy family and grew up smoothly. In his eyes, there is nothing that can be settled with money. He never thought that he would want to deal with anyone or do something with his own hands.

Did you say that he personally undertook the black hands?

There really isn't one.

"I, huh! It was during this time that I discovered something."

Min Pei laughed softly, and Liu Hao's spine felt a chill when he heard that voice, Min Pei was like a wolf cub showing its fangs for the first time, the bloodthirsty nature in his bones finally slowly awakened, Min Pei In this space, Shao sneered at himself for the past ten years.

"I just don't think I'm ruthless enough. In the past [-] years, I was protected so well that I couldn't be ruthless. When I really wanted to do it, I was as pure as a lamb, tossing and turning, and I only thought of this simple method. .”

The corners of Liu Hao's mouth twitched. Min Pei grew up in his eyes. Min Zhangying told him before that Min Pei is good at everything, but he can't learn to be ruthless. This child is protected too well by a good life. , so good that if any incident happened to him, it would be difficult for Min Pei to know what pain is.

Now I know the word 'ruthless'.

At least Min Pei carefully arranged this journey, he thought of everything, and he was able to carefully consider that he and Wan Chen would not have anything to do with each other, so he laid down all the way, and finally got off the hook slowly, the first lesson in life It can be regarded as more than half of the pass. As for tossing someone severely, Min Pei didn't have this concept more than [-] years ago, and it is not bad to be able to do this today.

Liu Hao blinked, but did not express any opinion on this.

"The main purpose is to leave a record for him. It's best to take a few photos. I know this person won't be there for long, but I just want him to leave a stain in the mainland, so that after AY doesn't want him, he can't go anywhere. I can’t go, besides, that old guy has played too much lately, I really don’t believe that without AY’s support, he can leave something for himself.”

This is the first time Min Pei used his own method to deal with a person. He thought for a long time. For a person like Li Haisheng, the only way to punish him is to let him face what he lost forever. In the next ten years, Min Pei thought, no one needs to dirty his hands like this.

Liu Hao was taken aback when he heard Min Pei's arrangement, "With such a big bet, someone suddenly ordered water, no one would think of you, right?"

Min Pei sighed silently, and then slowly sat up straight. He put his hands on his knees, leaned back, and put all his weight on the sofa. He glanced at Liu Hao, " Li Haisheng has traveled to Macau and Hong Kong many times, and his reputation as a gambler and womanizer has long spread in the circle. His subordinates want to curry favor with him, which one of them does not rely on this method to get close to him , this person is generous, because everyone knows that he is a fat fish, plus a few veterans have come to Dragon City recently, they will definitely gather together to learn from each other—"

When he said this, Min Pei's eyes were dull. Although he spoke in front of Liu Hao, it seemed that he was talking about another matter that had nothing to do with Min Pei himself. It seemed that whether it was Li Haisheng's gambling, Min Pei didn't know about asking the cheater to get money or something else.

It's like reading a piece of paper dryly.

Liu Hao was startled by this look. The outline of Min Pei's eyes was exactly the same as that of his mother Min Zhangying. After the old Mr. Min left, when Min Zhangying made a wrong decision and was attacked by the board of directors for the first time, he also saw Min Zhangying like this. eyes.

"I didn't introduce people, and I didn't set up the bureau. I didn't do anything in the middle. The most I did was let you know about it. How did the anti-pornography and gambling incident fall on them? I don't care anymore."

Liu Hao was taken aback, not knowing what it was like, he blinked for a long time, and finally realized that he was paid the salary of Min Pei, the old man took another look at Min Pei, nodded, and closed the door when he went out.

Min Pei closed his eyes, firmly pressed the bracelet on his wrist, and kept tapping the bracelet with his fingers. This was just like what Min Pei said, after getting dirty once, there is no need to let him knew.

As soon as April came, the weather improved, and a big news suddenly broke out in the week just after the Tomb-sweeping Day. HD and Wan Chen joined forces!First, HD introduced the latest technology, which has baffled the manufacturing industry for many years. Finally, HD’s technicians conquered the melting method. HD began to crazily seize the raw material market at a price 20.00% lower than the AY market price. At the same time , Wanchen officially announced that it has become a strategic partner with HD, officially entering the manufacturing industry where AY is located.

This time, it really turned the industrial area of ​​Longcheng upside down.

Not to mention Bao Mingzhang, the upstream and downstream small and medium-sized enterprises that cooperated with Wan Chen and HD were taken aback by Qi Qi, and AY was in disarray. Just over a month ago, Li Haisheng launched the " The [-]% unconditional after-sales service not only did not bring huge profits to AY, but various problems broke out at this juncture, affecting all departments and businesses of AY. At this time, the cooperation between Wanchen and HD broke out. It made AY worse.

Of course Min Pei knew about this. When he first came to Wanchen to practice, he went to the workshop at the construction site. At that time, all the masters were vaguely dissatisfied with AY's products and after-sales service, but AY has taken the lead in the original extraction and melting method patent. Most of the equipment has to use AY's products in terms of cost performance requirements. However, AY's after-sales service is extremely difficult. Many masters can still Endure it, and finally just cooperated with HD and the others.

And Min Pei took a fancy to this.

A very simple algorithm, for a part worth 5 yuan, without counting its warranty life, just assuming that its usable period is six months, then converted in about two years, the price of the parts alone has reached 20 26 yuan, not including the losses caused by the four stoppages of production and work, if calculated on the basis of [-] yuan once, the cost will be as high as [-] yuan.

However, if the tricky method proposed by Lin Yu is followed, and the inside of the parts is disassembled, then the service life of the parts will be doubled, and the parts after two years will only be replaced twice. Counting downtime and replacement prices, the cost is 14.

Which factory would not be tempted by the latter method?

So in response to this kind of behavior, even though AY also launched its own after-sales activities, and even free replacements within the warranty period, but AY at that time—in fact, many companies’ after-sales would hold on to one point, that is, damage and private parts. Disassembled parts cannot be replaced or guaranteed.This is the reason why Li Haisheng and his team put forward the idea of ​​"exceeding the warranty period, trade in [-]% for new ones" when they were fighting at the beginning of the year, which was not recognized by the majority of manufacturers.

It’s still the same 5 yuan part, even if it’s [-]% replaced by old-for-new in the future, the production needs to be stopped four times in two years, and the instrument cannot be disassembled in advance. You must wait for the parts to be completely broken and wait for AY’s after-sales service to confirm. , then such a calculation, the money for four stoppages cannot be saved, because you don't know when the parts will be damaged, and sometimes you have to bear the risk of sudden stoppage invisibly.

It’s all like this, and it’s not the same as the old way before. At least the master can disassemble and replace the parts by himself on weekends or during maintenance time. Although it’s impossible to save the money for two shutdowns, how can we save it? But there is no need to look at AY's face, or even take unnecessary extra risks.

That's why when Li Haisheng boasted to Lin Yu with a smile that his last plan of "Trade the old for the new with a [-]% discount" was successful, Lin Yu knew the reason why they were put in the cage.

Do you think the data obtained by Li Haisheng at that time is true?

It is indeed true, but after seeing this event, the major manufacturers are not tempted, and only a few will replace it.

The real data fed back by the market will be falsified.

Li Haisheng only understands power tactics, how to crowd out others, and even how to specialize in legal loopholes, but he doesn't understand technology. Technology, service, after-sales, market feedback information, and various functional departments of the company are all on the same line. In the above, the market feedback information in the months of "Trade-in [-]% off replacement" must be very good, because no manufacturer will really replace it, and AY's after-sales service has always been arrogant, really want to replace Yes, they are often excluded by after-sales.

This results in the data being true, but the feedback being false.

At this time, the technology needs to speak. The technology needs to explain to the whole company why the data is like this, because the experimental data and the first-hand real data of the original evaluation of the performance of various products are in the hands of the technology. No one in the whole company can compare. Technology is more aware of where the problems are.

But Li Haisheng squeezed Su Zhidong, the technical director of AY, away.

According to the market, the return rate of AY is only 5%, giving people a feeling that their AY products have excellent performance, and there will be no damage rate even in a few years, but as everyone knows, the 5% feedback data How would it feel for a person like Li Haisheng, who likes power struggles, likes to cover the sky with one hand, and likes to report good news but not bad news, so at this most important juncture, several functional departments in AY that need to be responsible have all lost the chain at the critical moment .

Li Haisheng thought he had made a good plan, killed several birds with one stone, seized the market through generous after-sales service, and used this plan to drive away those who he disliked in AY. He understands the rules of the game between AY and other manufacturers, but he thinks about after-sales and technology too simply. He originally thought that he only needs to bear a 5% to 10% return rate at most. Unexpectedly, the real return data is waiting for him here. .

As a result, after Li Haisheng's unconditional after-sales activities really started, the return rate instantly reached hundreds of percent, and many parts that were damaged but tried to be replaced by other methods were suddenly returned by major manufacturers. back, because the return threshold is gone.

Even those factory directors who used to be called brothers and sisters with Li Haisheng, when they saw such a big basket, they tried their best to dig out the parts that had expired before, or even a long time ago, from the cargo hold. With a twisted mind, he directly recovered various parts from the waste recycling station and traded them in for new ones to resell the difference. The bosses of several departments who should have foreseen this matter stood by and watched Li Haisheng's excitement.

Therefore, when an avalanche comes, no piece of snow is innocent.

The author says:

This part has revised the last part, which is my fault. After thinking about it today, I decided to write this part well, and I will not charge you for the extra part.You can just read this paragraph as a joke. The real world is more complicated. Things like Li Haisheng are almost rare now. You can refer to the after-sales service of several mobile phone brands, and you can roughly guess the after-sales service of each company. What are the functions.