Bye bye, let's not talk about [entertainment]

Chapter 18 Li, who is in a complicated mood.

The after-sales department and the production department knew it would be over when they received Jiang Yun's notice, and there was bound to be a storm.

Sure enough, as soon as they sat down, Song Weiyou, who was sitting in the main seat, made a fuss, "Explain, why didn't you deal with the customer's complaint?"

She had a straight face and cold eyes, and the subordinate in charge of complaints in the after-sales department was embarrassed and speechless.

"Have you received complaints from customers?"

The subordinate answered yes like a mosquito, and Song Wei raised her voice slightly and asked, "Why didn't you report it and deal with it?"

She looked through the complaint records, there were many complaints, but few were dealt with, and occasionally a few were dealt with very sloppily, and it was perfunctory at first glance. Song Wei's fire could no longer be controlled, and it completely burned up. , she threw the record in front of her subordinates, "Look for yourself."

The record fell to the table with a loud bang, and everyone shrank their necks in shock.

Turning around, Song Wei got angry and rushed towards the quality inspectors, "And you, didn't you inspect the clothes when they left the factory? So how did you pass the obvious problems? Did you not detect them or did you not spot them?"

"I'm sorry, President."

"Can an apology solve it now?"

The conference room fell into a deathly silence, no one dared to speak, and everyone lowered their heads and pretended to be dead.

Song Weiyou looked around, and finally her eyes fell on the employee in charge of complaints in the after-sales department, "You, and the clerk in the store will not come to work from tomorrow, the person in charge of the store will contact the customer and apologize to the customer for returning the product. The public relations department also issued an apology."

Minister Zhang said yes.

Song Weiyou went on to say: "The after-sales department went back to deal with the customer's complaints, one by one. I don't want to see similar situations in the future, so be more serious."

"The production department will go back and inspect all the winter clothes of this batch again, and we must speed up."

The quality inspector's scalp went numb, and he unconsciously went to see his minister.Director Cui of the production department was also in a panic, "President, president, do you want to inspect all of them?"

"Yes, all those with quality problems should be reported to me."

Minister Cui felt that he was about to finish, his face became uncontrollably ugly, and beads of sweat appeared on his forehead, Song Wei saw his face was as white as snow, raised her eyebrows and asked, "What's wrong? Is there a problem?"

"No, no."

Song Wei looked away, and then ordered, "The products currently on sale will be taken off the shelves immediately, and the sales will be stopped. All those that have been sold will be taken back. The marketing department will follow up with the franchisees and be responsible for their after-sales. Follow-up quality inspection results Come out and talk."

After she gave the order, she thought about it again, and when she found that there was nothing missing, she said, "The meeting is adjourned."

People from all departments filed out, and soon Jiang Yun and Song Wei were left in the conference room.Seeing that Song Wei was pressing her browbones and looking tired, Jiang Yun couldn't help asking worriedly, "President, are you alright?"

Song Wei propped her forehead with her hands, looked down at the lines on the desk, "Go out first, and leave me alone for a while."

Jiang Yun sighed and walked out.

When she was about to walk to the door, she heard Song Weiyou say, "Go to the HR department and tell them that the company wants to recruit new people—after-sales, merchandiser, quality inspection personnel, and warehouse personnel. Each position will recruit [-] people. , Let them publish the recruitment information.”

"Nai, I'll go right away."

Jiang Yun left lightly, and walked out to Song Weiyou.

The meeting room fell silent.

No one was watching, Song Weiyou didn't want to hold on any longer, she leaned on the chair depressed, staring at something casually without focus.

Feeling very tired and a little tired, she closed her eyes slightly. LJ

Song Xinen is a scammer, he is really a scammer.

She doesn't even know what she has done in the company for the past two years. Did she just come to the company to sign?

Thinking of the thunder she planted and the series of questions that followed, Song Wei felt her head hurt even more. She raised her hand and pressed the center of her eyebrows to make herself more comfortable.

The phone buzzed twice, and Song Weiyou thought something was wrong, so she took it tiredly and looked at it. It was a message from Zheng Zhouhai, "Sister, have you eaten yet?"

Song Wei replied to him: "Not yet."

Thinking about the time again, she sent another message, "Should the variety show start recording?"

Zheng Zhouhai replied in seconds, "It's started, it's been a while."

Song Wei remembered that this was a love variety show, so she asked him, "How is it? Is there a girl you like?"

Zheng Zhouhai: "Sister!"

Thinking of his reaction at this time, Song Wei raised the corners of her lips slightly, and her depressed mood improved a lot. "The female guests should be excellent."

Zheng Zhouhai thought about it, they were all excellent, but they were far behind her, but he didn't plan to say it.

He sent her a message again, with a little caution, "I've also read the recent news, how is sister?"

Where can it be?

Now that the incident is so big and the public's reaction is so bad, it is not known whether other clothes will explode in the follow-up, and what will happen to the sales. It is strange that she will be better.

But she couldn't tell him about these things, and she didn't plan to, so she replied: "Fortunately, it's being dealt with."

After sending it out, Zheng Zhouhai didn't know if he was busy or something, so he didn't reply for a long time, and Song Wei didn't talk any more, just pressed the lock screen button and got up to deal with business.

At the same time, in the room on the second floor where the variety show was recorded, Lee Joo-hyuk went downstairs with a cup to drink water. When he passed by Zheng Zhouhai's bed, he heard the phone buzzing twice at the end of the bed. Seeing an extremely familiar avatar jump onto the screen, there was another sentence: "Fortunately, we are dealing with it."

It was Song Wei.

He stared at the message for two seconds, retracted his gaze and walked out.

The company quickly returned the goods to Ms. Quan, and apologized to her for the clerk's bad attitude, and then the company also issued a letter of apology.

For all this, Ms. Quan said that she accepted the apology from the company and the person in charge of the store, but she would never go to the gorgeous store again in the future.

The public's reaction to this move was still very bad --

[Why do you have to wait until things become serious every time before you are willing to deal with them? 】

[If it weren't for the media's involvement, this matter might not be settled. 】

[The store is bullying customers. 】

[If you don’t respect consumers, you will eventually be abandoned by the market. 】

Song Weiyou looked at the comments from the public and said to herself, "The response is still not good."

Minister Zhang thought for a while, and replied carefully, "I still have a big opinion."

"Is there any way to reverse the promotion?"

If this continues, the image of Gorgeous in the eyes of the public will definitely still be poor, and it will definitely affect the sales in the spring. If the sales do not increase, then the agreement between her and her father will not be fulfilled.

Seeing that Minister Zhang couldn't answer for a while, Song Wei went back and asked him to think about it and give her a plan.

Minister Zhang went back and thought about it for a few days, and he really made a complete plan. In addition to donating money to do good deeds in the name of the company, Minister Zhang also proposed a method, "The image of the company's leaders is the epitome of a company's social image. , To a large extent, it represents the company, so I will create a new social image centered on you, let the outside world know that Gorgeous is different from the past, and seeing the changes in Gorgeous, let them accept and like the company brand again.”

As he spoke, he handed over the proposal, and Song Wei took a look, "Variety show?"

"Guess, this is one of the fastest and most effective ways to show you. Compared to donating money to orphanages, coldly accepting interviews with reporters, and formulating photos with children, variety shows are more attractive to the public. They must want to know about you What a private life looks like—does it only drink dew, every meal is served by a dozen people, eat top steak..."

Song Weiyou was amused by him, "Then you don't need to arrange a love variety show for me."

"This is the most suitable one. You only need to record at night and on weekends. It will not delay your work. Other variety shows will never match. The other thing is that the effect of its publicity is not bad. After the show was broadcast, several men The popularity of the guests has increased a lot, and the reputation of the female guests has also greatly improved, so I recommend it."

Song Weiyou held onto the proposal and thought about it for a long time before she made a final decision.

On the weekend, on a sunny day, the male guests in the recording cabin received text messages from the program group one after another. The messages said that today is a day for a secret date, and that they should not be discovered by anyone. They arrived at the appointed time at 12:30 noon. location.

After receiving the message, the three male guests dressed up specially, and found excuses to go out in order not to be discovered, but they met a couple when they went out, well, let's go together.

The date was at a very stylish and romantic western restaurant. This situation made the male guests feel that there was a new female guest coming.

With anticipation, they chatted and waited.The minutes went round and round, and when the hour hand was about to point to one, there was a slight sound of walking outside.

The three men turned their heads at the same time, and saw a beautiful woman with crescent eyes coming in from the outside carrying a bag. She had a smile on her face, her eyebrows were curved, and her smile was warm and warm, which made people like her.

Li Zaizhen and Zheng Zhouhai's eyebrows brightened, but Li Zhuhyuk was surprised, Song Wei?What is she here for?

Song Wei walked in with a smile.

At that time, Zheng Zhouhai and Lee Joo-hyuk were sitting on the same side, and Lee Jae-jin was opposite them, there was an empty seat beside them, so Song Weiyou had to go to him and sit down, and then faced Lee Joo-hyuk.

It was impossible for Song Wei to put on a face because of the recording, so she smiled and greeted them politely.

Lee Joo Hyuk received her smile: "..."

The mood is very complicated, and I want to record a variety show with her.

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