Peach blossom love is true and false

Li Fanqing sat in the backstage of the bank all afternoon, the traffic increased, the whole backstage was in order, and no hands were idle.The glass door of the bank gate is pushed and closed back and forth, and then repeatedly...

When the security guard saw the person, he went to the touch-screen ticketing machine to ask what kind of business it was, and politely recommended to take him to the ATM for small-amount withdrawals and deposits.

When there are many people, there are different windows for people with different types of funds. After borrowing and transferring large amounts of money, the lobby manager will help guide the other party to fill in the voucher correctly, reducing the time wasted caused by repeated wrong filling in the window; and For windows with special business, when picking up tickets on the touch-screen ticket issuing machine in advance to select the business type, those who get tickets according to the regulations will be arranged in the order of the number of people in this business type.

Owners who are inconvenient and unable to complete the operation on the automatic deposit machine or are unwilling to use the automatic deposit withdrawal machine will line up in numerical order according to the current windows corresponding to this business.

The temperature of the air conditioner in the store is low, and some customers think it’s cold, so they asked, and the lobby manager responded with a smile: “Because the temperature in the backstage of the operators in the store is higher and stuffy than outside, the air conditioner switches outside and inside are connected together. .There are many people today, they have been operating inside, the temperature is cooler and more comfortable, and the movements are faster, so the outside will be colder when the air conditioner is turned on at the same degree. I'm sorry." "So that's the case. It's okay."

Li Fanqing's eyes and fingers repeatedly went back and forth between the keyboard and the mouse and the desktop, and found that the handwriting on the voucher filled in by the customer was redrawn and filled in. The branch address of the transfer party's account was not correct, and he had to hand it out through the small window glass vent. , let the customer re-fill in the content according to their instructions.Some customers did not hear clearly and filled in wrongly, so she had to take a voucher that had not been filled in, and help the customer fill in the correct name, ID number, card number and signature, etc., which must be filled in by the customer. The content is then handed out and written by the customer himself.

After the completion, some customers hesitated and asked some questions, "What will happen if the other party does not get the money?" "Will the money be lost in the middle?" "When will the other party receive the money?" " How much is the handling fee?" and so on.Often even if Li Fanqing repeated it ten or twenty times, as long as it was not the same customer who asked her the same question again, she still had to answer carefully and slowly to dispel the doubts of the other party.

Some impatient customers who waited for a long time gave up their numbered tickets and went out without waiting for the queue.At this time, the numbered ticket is invalid.window

When calling this number three times and still no one arrives, no matter what the reason is, it is equivalent to giving up and jumping to the next numbered ticket, and the person who shouted the same number as the ticket in hand will go to the window to do business.

Li Fanqing didn't bother to drink water when he was busy. This customer's business operation is good, and he watched other customers staring at the tight windows of several windows.

Just by scanning back and forth on the magnetic strip display numbers on your numbered ticket and the window, in order to prevent customers from being anxious, you need to press it immediately to receive the next customer as soon as it is completed.nonstop.

Not only Li Fanqing's backstage operators were almost equally busy.Combining computer and human.security or lobby manager or

Other managers will also participate in the dialogue with customers, try to disperse people during peak hours to reduce customer queuing time, make full use of ATMs, and the manager will guide them to complete the operation.

Platinum card users sitting in the VIP room can enjoy VIP treatment and save time in queuing.And there are more detailed and considerate financial management and user planning.

General card customers in the lobby are envious.In the backstage, a row of general operators, one seat at a time, also yearns to sit in the VIP room.It's just that what customers want is one-to-one service without queuing.What the background bank operators yearn for is the seat of a manager with a working qualification and promotion.What is needed is not only the proficiency and attitude of working for a certain period of time, but also the personal charm to be able to talk deeply with customers, the friendly image and the personality charm that customers like to talk to.

Although due to avoidance of suspicion, I will change the work location in the branch of the local bank after a period of time.But the same customer base, Li Fanqing can meet customers from afar who come from afar for the account manager in the VIP room who rotates the position of the branch even when it is not the peak period. Other things related to banking.They will also talk about housework, work, children, and so on.These are the authority and needs of the special role scope of the account manager, and they are also the necessary means of communicating with customers and maintaining relationships required by their unique performance methods.

Li Fanqing took this as his goal.She has seen the gentle smile of the account manager almost sending the customer to the door like a loved one.

I have also seen VIP customers eagerly greet the account manager as soon as they enter the door, pour tea and drink tea harmoniously, and then enter the key VIP customer reception room.

She thinks about her serious work attitude and positive attitude.If you are careful, patient and purposeful, all you want will slowly approach her because of hard work and accumulation, and welcome her.Thinking that even though the customer list in his hand has just been completed and processed, there are still people waiting in the living room, Li Fanqing raised his head and took a deep breath, then straightened up and pressed his personal number to continue to receive the next customer.

Compared with most people, her job is good enough and nice enough, with security and future.As long as she has a positive attitude, the little operator in her window will also make progress and gain.Then Li Fanqing's major concern in his future life is to grow old with his parents and stay with his lover. If there is a big family, he needs a small family.Even if her current love has no bright flowers.But she believes that sooner or later, happiness will knock on the door.

The time passed minute by minute, 10 minutes and half an hour reversed, and this afternoon was almost over, and the flow of people finally dispersed.Scattered and scattered time to relax vigilance.Others yawned and stretched.Li Fanqing looked at the hands on the time display and suddenly felt a little lonely.

It seems... something is missing.

After get off work, I had a meeting with my colleagues and a few good sisters.When it was dark, I went to the station and took the bus home.There are many lovers and good sisters in the car.Some of the younger students who left school early talked about love early, or men and women talked about the so-and-so of a certain class together in twos and threes.And where did she go to.And which city to go to in the future, which style of life to live.

Now when I put my head up and don't bother to go, standing behind the upper body of the bus will be treated as an older aunt by the students, even though Li Fanqing is not much older than those students.She just sighed lightly, everyone will have such a day.

When the person in front of her got out of the car and the seat was facing her, Li Fanqing sat down naturally, looked at the window and sighed.Bag on lap, hands resting on bag.I can't help but think of the time when she struggled with the test papers under the pure and reserved face of high school, the young, brave and direct words and actions of the girls and boys in the front and back seats, as well as their promises and freedom at that time.

I also thought of the days when the university campus was quiet and not noisy, a little self-willed but never arrogant.Obediently listen to your parents and learn to practice.Take those qualifications.Quietly doing my own thing, socializing with similar people to form a circle.

Even though Li Fanqing thought she had done a good job at that time, she kept a low profile, didn't like to argue with others, didn't exaggerate her dress, and avoided disputes. After being praised by the professor for her wisdom, she was optimistic about her.But when I think about it now, I still find that I was still a little naive at that time, occasionally sitting on silly things, tearing up the paper airplane that flew inexplicably from behind, without thinking about what it was, and then I realized that it was actually something else A sneaky student from the department folded his love letter into a paper airplane and threw it over.

He never thought about why he was so calm and walked together with Tian Yuan holding hands.Maybe the boy was too gentle, maybe the girl's heart couldn't bear that kind of tenderness.Until he spoiled her, became coquettish, and became dependent.Until she forgot the unusual traces around her.None were found.

Li Fanqing blinked his eyes, feeling that he would never be able to feel the heart-piercing pain like that time again.That person's departure was like tearing a piece of skin from her heart, pulling her flesh, making her hurt, making her uncomfortable, and making her desperately want to keep it.Regardless of whether it is love or dependence, once you get used to getting it, it is terrible to lose it.

It wasn't until such a long time passed that Li Fanqing felt that he was really willing to face it and put it down a little.At least I won't think about getting back together with him again.Li Fanqing wanted to forgive him.It even seemed to say to him, I'm sorry, I'm sorry.

"Mom, I'm back. Dad, I'm back." Li Fanqing closed the door at home, took off his shoes, and took out the sandals and slippers that he didn't want to wear a few months ago from the shoe cabinet. It was given to her when she was in college. One heel of the bottom of the shoe was worn thin and the other was not.Just like representing the relationship between Li Fanqing and Tian Yuan, if he was on the other side, she would stand on the other side and lean towards him.Until one of the two feet exerts less force than the other, the foot close to his body always moves closer to him.During those times, Li Fanqing formed

The thickness of the sole is worn on one side and the other side is unusual.Because of love.Always approaching the side where he is the only one, stepping lightly, leaning his head up, raising one foot, and bringing his hands together...

Prove it was once.

"Your parents haven't come back yet. They said they'll cook you soup later. Come to the kitchen and eat some fruit first."

Li Fanqing walked to the kitchen and hugged grandma from behind. "Why didn't grandma tell me in advance when she came today?"

"Little naughty. I still love to act like a baby with grandma as I was when I was a child. Come, eat some fruit, is it sweet..."

"Wow, it's really sweet, thank you grandma!"......

At night, Li Fanqing yawned and fell asleep curled up on the bed with the Winnie the Pooh who was holding her.The mobile phone on the bedside vibrated 'buzzing' and the screen flickered for a while and then went dark.The words that appeared on it were text messages that Baduan would send every night: "Little guy. Good night."