bed disaster
Chapter 92 The Elite Who Solved the Crisis
"What are you doing?"
In front of the counter, the continuous situation of flying and jumping, because of the insertion of a nice male voice, a chemical change has taken place!
Originally, the salesperson who yelled in her heart that she was unlucky had resigned herself to her fate, but she just felt that Assistant Luo couldn't help him at all, and secretly looked down on Luo Xi, but how dare she say it out?She can only wait for the security personnel to intervene, because according to the regulations, if the dispute cannot be resolved on-site after a certain period of time, causing confusion, once the specified time is exceeded, the security department will immediately intervene.
Unexpectedly, this person came before the security personnel arrived.
The magnetic voice sounds gentle and elegant, and it is not very loud and polite, but it can be conveyed to the ears of every audience watching. The gentleness reveals seriousness, nobility, and power without anger. Someone "swipe" to get out of the way.
However, Han Qingmo, who had successfully walked into the crowd, was suddenly stunned——
This person... This is not the one from Xia Anyan... At that time...
Luo Xi's beautiful face is so beautiful that people can never forget it, it is indeed difficult to admit it... What's more, he has been galloping in her wonderful body all night, so it's no wonder he would admit his mistake!
But Luo Xi was standing there at a loss, letting a few middle-aged women push and push, unable to get away...Suddenly being stared at like this, she naturally became more panicked, and lowered her head uneasily.
"Mr. Han, hello, the thing is like this..."
The salesperson's reaction was much faster than Luo Xi's. As if he saw a savior, he rushed forward and explained the whole thing... Han Qingmo used to be the executive when Tan Tianyuan was managing the Greater China region , so the people below are used to calling him that, and this name has continued.
To say that the salesperson was really wronged, this incident of fake goods happened in Tan's, it is really a big deal, maybe she will be fired!
Obviously, the salesperson suspected that these poor-looking women had secretly exchanged their purses in order to blackmail Mrs. Tan, but she had no evidence to prove that it was not the one they bought; the three women believed that Mrs. Tan deliberately or The salesperson sold them a fake bag without permission, but they had no evidence to prove that it was the bag she bought!
So the two sides have been deadlocked.
At this moment, all eyes were shifted to the man with the leather bag, but Han Qingmo held the bag in his hand and looked at it carefully for a moment, then frowned slightly, but did not respond immediately, but took two more steps until Standing very close to Luo Xi, with that thin body in his eyes...
Luo Xi naturally felt that the other party was looking at him. When he thought that the salesperson called him a special manager just now, he thought he was also an executive here. When he thought about the insulting words those people said behind his back, this person in front of him must have thought the same way. Seeing myself standing here so useless for a long time, unable to even resolve a sales dispute, I must be looking down on him in my heart... I immediately buried my head even lower.
Looking at his stupid look, the man suddenly felt a little dumbfounded... After a long time, this idiot has not learned to be smart at all.
"Don't worry, I'm here, leave it to me, it will be resolved smoothly..."
——The man bent down suddenly, making himself nearly ten centimeters taller than Luo Xi, so that he could easily whisper in the other's ear.
Hey?
Luo Xi was taken aback. This man whom he had never met before whispered to him suddenly in public, and he was very gentle. The heat remaining in his ears made his handsome cheeks turn red, which was extraordinarily charming...
Wait a minute, that's not the point!
The point is - this person has no intention of blaming or looking down on him at all!With the experience of being deceived by those people last time, he can now distinguish that this person is really gentle, because that voice, that smile are warm...
Of course, that smile was just the moment when Luo Xi came back to his senses and raised his head, flashing across his gentle eyes. Han Qingmo, who turned around immediately, was still smiling, but with a very formulaic expression——
"Several ladies, hello, first of all, please allow me to apologize on behalf of the company for the unpleasant experience that this shopping has brought to you. As for the issue of this product, I believe that everyone's character and delicious customers are worthy of our respect. God, but Tan's Group, as one of the world's top [-] and high-end retail star groups, is absolutely impossible to sell fake products and smash its own signs, otherwise, which big brand would dare to cooperate with us? Take a look, this All the top big names in the world gathered in the hall, and we not only cooperate, but also trust each other and depend on each other, so it is impossible for Tan to do such a thing! So please trust me and Tan."
Even Luo Xi, a layman like Luo Xi, who stood there and looked at him stupidly, felt that the voice and words of this strange man were full of appeal. If there was no evidence, it seemed so natural for him to say so, and the surroundings were skeptical. The attitude of the onlookers also nodded one after another, and even the women who were making trouble just now stopped, watching the man's further exaggeration quietly, and finally, they asked questions with concern——
"Then even if we believe Mrs. Tan and believe it was an accident, what should we do with this bag? We can't go back and tell our sisters that the bag is real, but the manufacturer printed the wrong label!"
Of course, Han Qingmo, who had anticipated their reaction, methodically——
"For the problem with this product, I want to contact the brand owner and ask them to investigate the trademark production factory to see if the genuine product is mislabeled. If the product itself is genuine and the problem lies in the trademark link, then the brand is really needed. The merchant gave us Tan an explanation! Of course, if it is really a problem with the bag itself, and something that discredits our company happens, and a small leather bag causes Tan's great shame, then it must be done. An internal investigation to find out where the problem is. The company must seriously rectify it to completely prevent this kind of thing from happening again. As for your demands, I will propose two solutions here, and you can choose—— One, if you like this bag very much, I will immediately ask the warehouse to pick up the goods for you, and give a new one to a few people, and scan the code on the spot to confirm the authenticity on the official website, and because of the unpleasant experience caused to the wives this time, I will Give you a [-]% discount, return the balance, and give each of several VIP cards a VIP card, and enjoy a [-]% discount right for consumption in any branch of Tan’s Department Store in the future; the second method, if you change your mind, I don't want this bag anymore because of my mood. Not only will we refund all your purchase price immediately, but we will also give you a Tan's VIP card as compensation for the unpleasant shopping experience this time. I promise, after today, Tan's All branches will simultaneously increase the service of printing the product's own code on the logo and on-site official website certification, so there will be no more troubles like this."
Not only has the responsibility been completely removed from Mrs. Tan, but the last sentence is meant for those who want to take advantage of the opportunity to fish in troubled waters after watching today's farce... If you buy things in the future, you will get them the next day Even Mrs. Tan would not be able to take a fake product to fish in troubled waters!
Luo Xi secretly admired Han Qingmo's comprehensive handling. He is an elite... In contrast, a person like myself is indeed inexperienced and innate. No wonder those people look down on him...
Just when he fell into low self-esteem for a brief moment, Han Qingmo helped the three women complete the return procedures, and then evacuated the surrounding crowd. Everything was done in an orderly manner... This young man with no family background can be appreciated by Tan Tianyuan, so naturally he has The truth!
When Luo Xi came back to his senses, he saw that the strange man who rescued him had changed a cold face, and was sitting in the special counter with a temporary "close" sign on it. Luo Xi wanted to go in to say thank you, but just happened to hear The conversation inside——
"Boss Han, I'll call the brand owner right now..."
"What are you playing? Don't you think that people don't throw enough? This bag is not real!" The man held the bag carefully in front of the guests just now, and took a bite of the bag, which was long and short. Put it on the table, "I did it to maintain the corporate image, that's all I can say! How long have you been in sales? If you can't even handle this matter well, why don't you go back to the internal training class and train together again."
There is no anger, and the facts and power of the understatement make people shudder.
"That, that... Boss Han, it's really not me... not me..."
The salesperson's face suddenly turned pale.
Han Qingmo mentioned two possibilities just now, if not the first, then the second... Someone inside the company did something wrong? !
This new product has only been on the shelves for three days, but during these three days, someone died in the family of her colleague who was shifting shifts, so she led the class all day for these three days... In other words, if someone really secretly changed it, then the biggest suspect That's her... But she really hasn't done it! More than 7 products, if you are misunderstood, it is not as simple as losing your job, you will be sent to the police station!
"If you keep this IQ going, this job is really not suitable for you!" Han Qingmo sighed. In fact, he didn't get angry because of this salesperson. "Your minister came back from a meeting and asked him to call me. Before, you took someone to the warehouse to check the products, and scanned the codes one by one to see if there were any such fish that slipped through the net! Then you reported the codes that should have been included in the problematic products to the commercial investigation department upstairs, so that They go to check the authentic products with questionable codes, see if there are any sales outside, and who sold them!"
A handbag worth more than 7 yuan is small in Tan's eyes, but behind today's incident, there must be a lot of problems——
This bag has just been designed, and Tan's is the first consignment company to sell it, and it has just begun to sell. The speed of replicating A goods is not so fast at all!What's more, the workmanship can be completely fake. Even if there is A product, you will never be able to buy A product with such good craftsmanship... Whether it is the three women who look like ordinary housewives just now, or the salesperson in front of you, even if they are all Suspicious, but it is impossible for them to get the A goods of this kind of work on the third day after the new model is released...
This thing is not so much a product as it is someone who deliberately made it... not for 7 yuan, but for the reputation of the Tan family.
Once this kind of thing happens, he can solve it like just now... But if it happens frequently, even the gods can't save the reputation of the Tan family. Once this brand is down, no one dares to buy things, and there is a lot of rumors outside about Tan. If the family specializes in selling fake goods, the Tan family's department store business will be finished, followed by stocks, and then other industries...
Although the Tan family was unlucky, he was happy to see it succeed, but the feeling of being plotted by someone behind the scenes for no apparent reason made people extremely uncomfortable!
"That... thank you just now."
Luo Xi stood aside and waited for a long time. After their conversation was over, he found a chance to intervene... He just came to say thank you.
Han Qingmo then turned his head and smiled faintly——
"It's okay, this is my job, but you, aren't you scared?"
……
In front of the counter, the continuous situation of flying and jumping, because of the insertion of a nice male voice, a chemical change has taken place!
Originally, the salesperson who yelled in her heart that she was unlucky had resigned herself to her fate, but she just felt that Assistant Luo couldn't help him at all, and secretly looked down on Luo Xi, but how dare she say it out?She can only wait for the security personnel to intervene, because according to the regulations, if the dispute cannot be resolved on-site after a certain period of time, causing confusion, once the specified time is exceeded, the security department will immediately intervene.
Unexpectedly, this person came before the security personnel arrived.
The magnetic voice sounds gentle and elegant, and it is not very loud and polite, but it can be conveyed to the ears of every audience watching. The gentleness reveals seriousness, nobility, and power without anger. Someone "swipe" to get out of the way.
However, Han Qingmo, who had successfully walked into the crowd, was suddenly stunned——
This person... This is not the one from Xia Anyan... At that time...
Luo Xi's beautiful face is so beautiful that people can never forget it, it is indeed difficult to admit it... What's more, he has been galloping in her wonderful body all night, so it's no wonder he would admit his mistake!
But Luo Xi was standing there at a loss, letting a few middle-aged women push and push, unable to get away...Suddenly being stared at like this, she naturally became more panicked, and lowered her head uneasily.
"Mr. Han, hello, the thing is like this..."
The salesperson's reaction was much faster than Luo Xi's. As if he saw a savior, he rushed forward and explained the whole thing... Han Qingmo used to be the executive when Tan Tianyuan was managing the Greater China region , so the people below are used to calling him that, and this name has continued.
To say that the salesperson was really wronged, this incident of fake goods happened in Tan's, it is really a big deal, maybe she will be fired!
Obviously, the salesperson suspected that these poor-looking women had secretly exchanged their purses in order to blackmail Mrs. Tan, but she had no evidence to prove that it was not the one they bought; the three women believed that Mrs. Tan deliberately or The salesperson sold them a fake bag without permission, but they had no evidence to prove that it was the bag she bought!
So the two sides have been deadlocked.
At this moment, all eyes were shifted to the man with the leather bag, but Han Qingmo held the bag in his hand and looked at it carefully for a moment, then frowned slightly, but did not respond immediately, but took two more steps until Standing very close to Luo Xi, with that thin body in his eyes...
Luo Xi naturally felt that the other party was looking at him. When he thought that the salesperson called him a special manager just now, he thought he was also an executive here. When he thought about the insulting words those people said behind his back, this person in front of him must have thought the same way. Seeing myself standing here so useless for a long time, unable to even resolve a sales dispute, I must be looking down on him in my heart... I immediately buried my head even lower.
Looking at his stupid look, the man suddenly felt a little dumbfounded... After a long time, this idiot has not learned to be smart at all.
"Don't worry, I'm here, leave it to me, it will be resolved smoothly..."
——The man bent down suddenly, making himself nearly ten centimeters taller than Luo Xi, so that he could easily whisper in the other's ear.
Hey?
Luo Xi was taken aback. This man whom he had never met before whispered to him suddenly in public, and he was very gentle. The heat remaining in his ears made his handsome cheeks turn red, which was extraordinarily charming...
Wait a minute, that's not the point!
The point is - this person has no intention of blaming or looking down on him at all!With the experience of being deceived by those people last time, he can now distinguish that this person is really gentle, because that voice, that smile are warm...
Of course, that smile was just the moment when Luo Xi came back to his senses and raised his head, flashing across his gentle eyes. Han Qingmo, who turned around immediately, was still smiling, but with a very formulaic expression——
"Several ladies, hello, first of all, please allow me to apologize on behalf of the company for the unpleasant experience that this shopping has brought to you. As for the issue of this product, I believe that everyone's character and delicious customers are worthy of our respect. God, but Tan's Group, as one of the world's top [-] and high-end retail star groups, is absolutely impossible to sell fake products and smash its own signs, otherwise, which big brand would dare to cooperate with us? Take a look, this All the top big names in the world gathered in the hall, and we not only cooperate, but also trust each other and depend on each other, so it is impossible for Tan to do such a thing! So please trust me and Tan."
Even Luo Xi, a layman like Luo Xi, who stood there and looked at him stupidly, felt that the voice and words of this strange man were full of appeal. If there was no evidence, it seemed so natural for him to say so, and the surroundings were skeptical. The attitude of the onlookers also nodded one after another, and even the women who were making trouble just now stopped, watching the man's further exaggeration quietly, and finally, they asked questions with concern——
"Then even if we believe Mrs. Tan and believe it was an accident, what should we do with this bag? We can't go back and tell our sisters that the bag is real, but the manufacturer printed the wrong label!"
Of course, Han Qingmo, who had anticipated their reaction, methodically——
"For the problem with this product, I want to contact the brand owner and ask them to investigate the trademark production factory to see if the genuine product is mislabeled. If the product itself is genuine and the problem lies in the trademark link, then the brand is really needed. The merchant gave us Tan an explanation! Of course, if it is really a problem with the bag itself, and something that discredits our company happens, and a small leather bag causes Tan's great shame, then it must be done. An internal investigation to find out where the problem is. The company must seriously rectify it to completely prevent this kind of thing from happening again. As for your demands, I will propose two solutions here, and you can choose—— One, if you like this bag very much, I will immediately ask the warehouse to pick up the goods for you, and give a new one to a few people, and scan the code on the spot to confirm the authenticity on the official website, and because of the unpleasant experience caused to the wives this time, I will Give you a [-]% discount, return the balance, and give each of several VIP cards a VIP card, and enjoy a [-]% discount right for consumption in any branch of Tan’s Department Store in the future; the second method, if you change your mind, I don't want this bag anymore because of my mood. Not only will we refund all your purchase price immediately, but we will also give you a Tan's VIP card as compensation for the unpleasant shopping experience this time. I promise, after today, Tan's All branches will simultaneously increase the service of printing the product's own code on the logo and on-site official website certification, so there will be no more troubles like this."
Not only has the responsibility been completely removed from Mrs. Tan, but the last sentence is meant for those who want to take advantage of the opportunity to fish in troubled waters after watching today's farce... If you buy things in the future, you will get them the next day Even Mrs. Tan would not be able to take a fake product to fish in troubled waters!
Luo Xi secretly admired Han Qingmo's comprehensive handling. He is an elite... In contrast, a person like myself is indeed inexperienced and innate. No wonder those people look down on him...
Just when he fell into low self-esteem for a brief moment, Han Qingmo helped the three women complete the return procedures, and then evacuated the surrounding crowd. Everything was done in an orderly manner... This young man with no family background can be appreciated by Tan Tianyuan, so naturally he has The truth!
When Luo Xi came back to his senses, he saw that the strange man who rescued him had changed a cold face, and was sitting in the special counter with a temporary "close" sign on it. Luo Xi wanted to go in to say thank you, but just happened to hear The conversation inside——
"Boss Han, I'll call the brand owner right now..."
"What are you playing? Don't you think that people don't throw enough? This bag is not real!" The man held the bag carefully in front of the guests just now, and took a bite of the bag, which was long and short. Put it on the table, "I did it to maintain the corporate image, that's all I can say! How long have you been in sales? If you can't even handle this matter well, why don't you go back to the internal training class and train together again."
There is no anger, and the facts and power of the understatement make people shudder.
"That, that... Boss Han, it's really not me... not me..."
The salesperson's face suddenly turned pale.
Han Qingmo mentioned two possibilities just now, if not the first, then the second... Someone inside the company did something wrong? !
This new product has only been on the shelves for three days, but during these three days, someone died in the family of her colleague who was shifting shifts, so she led the class all day for these three days... In other words, if someone really secretly changed it, then the biggest suspect That's her... But she really hasn't done it! More than 7 products, if you are misunderstood, it is not as simple as losing your job, you will be sent to the police station!
"If you keep this IQ going, this job is really not suitable for you!" Han Qingmo sighed. In fact, he didn't get angry because of this salesperson. "Your minister came back from a meeting and asked him to call me. Before, you took someone to the warehouse to check the products, and scanned the codes one by one to see if there were any such fish that slipped through the net! Then you reported the codes that should have been included in the problematic products to the commercial investigation department upstairs, so that They go to check the authentic products with questionable codes, see if there are any sales outside, and who sold them!"
A handbag worth more than 7 yuan is small in Tan's eyes, but behind today's incident, there must be a lot of problems——
This bag has just been designed, and Tan's is the first consignment company to sell it, and it has just begun to sell. The speed of replicating A goods is not so fast at all!What's more, the workmanship can be completely fake. Even if there is A product, you will never be able to buy A product with such good craftsmanship... Whether it is the three women who look like ordinary housewives just now, or the salesperson in front of you, even if they are all Suspicious, but it is impossible for them to get the A goods of this kind of work on the third day after the new model is released...
This thing is not so much a product as it is someone who deliberately made it... not for 7 yuan, but for the reputation of the Tan family.
Once this kind of thing happens, he can solve it like just now... But if it happens frequently, even the gods can't save the reputation of the Tan family. Once this brand is down, no one dares to buy things, and there is a lot of rumors outside about Tan. If the family specializes in selling fake goods, the Tan family's department store business will be finished, followed by stocks, and then other industries...
Although the Tan family was unlucky, he was happy to see it succeed, but the feeling of being plotted by someone behind the scenes for no apparent reason made people extremely uncomfortable!
"That... thank you just now."
Luo Xi stood aside and waited for a long time. After their conversation was over, he found a chance to intervene... He just came to say thank you.
Han Qingmo then turned his head and smiled faintly——
"It's okay, this is my job, but you, aren't you scared?"
……
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