Mr. Chen walking the dog

It has been an eventful season recently. Another branch in City C has frequent quality problems. It has been complained by three different customers three times within a month.Although it happened in another branch, according to the procedures, they have to solve it on their side, because the branch in city C is immature, and customers only recognize their side in city A at present.

Zhu Junbin, the little brother in quality control, was so annoyed that he was busy all day long, busy remote commanding the subordinates who went to the customer to select other products, busy with a bunch of quality reports, and had to deal with dispatches from Japan from time to time The shelling of the deputy general manager.

As soon as Chen Xiqing stepped into the office next door, he saw Zhu Junbin, with a big oily head on his head, fighting with the computer in a dying struggle.

Usually Xiao Zhu is not so unkempt, although he doesn't dress very trendy, but his hair is not so oily, it seems that he has exhausted too much brainpower.

Zhu Junbin raised his head and looked at Chen Xiqing: "Brother Chen, Xiamen is also here to join in the fun, they can join in a mahjong table."

Chen Xiqing understood in seconds: "Another complaint?"

Seeing Zhu Junbin looking at himself with ashes on his face, Chen Xiqing silently felt that he was really miserable...

However, people in the same company are all grasshoppers on the same rope, the quality control department is not easy, and the sales department is not going to be easy.

As a company's window to the outside world, the sales department is a hub to communicate with the inside and outside. If the company has a major quality problem, as a business, no matter what, the first step is to make a phone call to apologize, and then the quality control department will send people to the customer's company to choose another company. For product inspection, the company starts with the most basic data, finds out the date of manufacture of the product, and then checks for possible problems in raw materials, outsourced processing plants, machines, operators, etc. A group of people from the technical department huffed and studied for a long time, and at the same time the sales department We have to visit each customer company, accompany them with smiling faces, and make contact with each other.

Chen Xiqing came to discuss some strategic issues with Zhu Junbin in preparation for the next business trip.

The two discussed in low voices the quality accident, the possible reasons, and the questions that the other party might ask when visiting the customer. Which of these questions can be answered truthfully, which ones need to practice Tai Chi, and how to do it.

Before coming, Chen Xiqing sent a copy of the information he had in hand to the relevant personnel in the company, and then printed it again. After he circled the key points, he brought it to Zhu Junbin.

General Manager Liu Li was answering the phone. She first answered the phone with a smile in a soft voice in Japanese: "Hello, I'm Liu Li. Who are you? Huh? What?"

Not knowing what the other party said, Liu Li's expression gradually became displeased, and then she raised her eyebrows and burst out a mouthful of Mandarin A: "Who are you?! Tell me clearly! Ah?"

Maybe the other party said something else, and she said weakly: "Ah... just wait a moment, I'll call for you."

Then he transferred the call to the accountant at the next table and said, "It's from the Administration for Industry and Commerce." After a pause, Liu Li's voice sounded again, this time to the courier brother at the door: "Hey hey hey , don’t come in! We need to change shoes!”

This woman who turned her face like a book, had one phone call, two languages, three attitudes, plus suddenly raised her voice from time to time.

Zhu Junbin and Chen Xiqing had long forgotten the topic they discussed just now, and looked at each other in blank dismay: the little girl in the small business office is still cute...

The reason why the sales department can have a small sales office among many departments is not because they are the bosses of the company, but after a long period of coexistence, the sales department was complained by other departments: too noisy...

The phone calls keep coming all day long, and the sales manager likes to take a mobile phone and make "mobile phones" all over the office with a loud voice. They fend for themselves and quarrel with themselves.

Now it seems that the sales department is not that noisy...Zhu Junbin looked at Chen Xiqing with a sad face, "Let's go to your office to discuss, you have all the information there."

"……OK."

Sales Department.

The little girl Zeng Feihong was in a very good mood recently. When Zhu Junbin appeared in front of her with the computer in her arms and followed Chen Xiqing, she looked at the two dark circles under the eyes of the other party, made a cup of black coffee for her, and served it to her. Zhu Junbin: "Brother Zhu, you have become a panda!"

Zhu Junbin, who had just suffered the magic sound, burst into tears of gratitude, and looked at her brightly.

So Zeng Feihong's strength proved what Zhu Junbin has always believed in: the little girl in the business office is really cute.

Chen Xiqing dragged to move the whiteboard, greeted Xiao Wang and Xiao Jiang, listed four points on the topic discussed with Zhu Junbin just now, and then explained it to Xiao Wang and Xiao Jiang to make sure they could understand, Then a new round of small meetings started on this basis.

Complaints from four customer companies at the same time are very serious quality accidents, and regarding door-to-door visits to apologize, none of the four companies will work, so we can only allocate in this way, the general manager personally visits the largest company, followed by the deputy general manager , the head of the sales department with a loud voice was flying outside all day and couldn't make it back, so Chen Xiqing took anyone from the department to the third house, and Xiao Wang and Xiao Jiang went to the fourth house together.

The general manager is Chinese, and when he becomes the general manager in middle age, he is already better than anyone else. He will deal with the biggest company, and no one will worry about going wrong; the deputy general manager is a stubborn and violent Japanese , he went to the second client to meet the fellow with the very accommodating boss and fellow. It should not be a big problem; Chen Xiqing explained the precautions to Xiao Wang and Xiao Jiang on his own side, and went through everything before the meeting adjourned .

Today is Friday, and tomorrow is the weekend, but due to a quality accident, and the eve of the National Day, everyone has to solve the problem before they can rest at ease. This time, the business trip of several people in the company is scheduled for the weekend.

Chen Xiqing remembered that he said that he would invite Chen Yuwen to dinner on the weekend, and it seemed that he couldn't go.Although I feel sorry, I have to go on a business trip arranged by the company, so I can only invite you next time.

In the evening, Chen Xiqing worked overtime for three hours as usual. Originally, he wanted to add a little more time, thinking about going home and preparing luggage for the next day's business trip, so he forgot.

The rain today is less than yesterday, but it still keeps falling. The drainage system in city A is not very good. In the past few days, many sections of the road have been flooded. Chen Xiqing drove all the way through the water, thinking about this kind of flooding method , It's almost the flood season.

After finally driving through the flooded road, the road behind was drained of water in an orderly manner. Chen Xiqing quickly drove the car into the community and parked it in the underground garage, got off the car and went straight to the elevator.

I don't know if Chen Yuwen will appear today - Chen Xiqing thinks about it casually, but actually doesn't care too much.Then, when the elevator stopped on the 7th floor and Chen Xiqing went to his door and took out the key to open the door, the door of Chen Yuwen's house opened.

He poked his head out first, and then walked out with his whole body—wearing home clothes unshakably, he looked at Chen Xiqing, and for some reason, Chen Xiqing suddenly thought of Danone who was so craving for chicken jerky the other day .

"Come in and talk." Chen Xiqing opened the door and beckoned people to come in.

"Hmm!" The door was quickly closed, and they walked into Chen Xiqing's house in a few steps.

"That... I stewed black fish and peanut soup today, which is very good for wound healing." Chen Yuwen handed over an insulated soup box, thought about it and explained, "Recently, I just became interested in cooking, so I stewed this .”

In front of Chen Xiqing's eyes was the small notebook that he had memorized four pages and scribbled and corrected that day, as well as his serious expression when he wrote it down.

This person... probably stewed it specially, but he insisted on finding a reason.