As soon as the news about Luyuan appeared, Fang Yan immediately received a call from Gu Rong.

"Yanyan?" Gu Rong said worriedly on the phone: "Does Luyuan need my help? I saw the news. Those people should have come prepared and wanted to squeeze Luyuan out of the market. If they don't notice, Maybe it will even affect Lu Ye."

"I know, Brother Gu, I'm already dealing with it." Fang Yan said calmly, "I won't let anything happen to Lu Ye."

Lvye was built with the help of his mother. It was not only his own hard work, but also Fang's mother. Lvye had just been in his hands not long ago. Staff, Fang Yan can't let anything happen to Lu Ye.

"If something happens, you don't have to support it alone, I'm still in charge of everything." Gu Rong told him carefully: "You have to deal with it alone, and I won't intervene, but don't forget, I'm standing right behind you, you only need to say a word, and I can come to you immediately."

Fang Yan agreed with emotion.

Lvye's public relations department quickly responded to the new news, and after Fang Yan hung up the phone, he also called the bosses of those local fresh food brands, wanting to ask them what they are mean.

You know, when Luyuan first entered the Jiangshi market, they negotiated terms and agreed not to interfere with each other.

Only this time, Fang Yan made several phone calls, but none of them answered.

He frowned, sitting in the office of the Luyuan store, the air pressure in his body dropped.

The manager next to him also looked at him profusely.

"Boss Fang?" The manager also turned around in a hurry: "Many customers outside are clamoring for compensation, do you see?"

"compensation?"

"They said Luyuan was shoddy, and they wanted to report it to the Industrial and Commercial Bureau."

Fang Yan sneered: "Leaving aside the past, the quality of the fresh food sold now has not decreased at all. Anyone with eyes can see it. Even if the people from the Industrial and Commercial Bureau come over, they can't check it. What happened, those people are really Luyuan's customers?"

There were too many unexpected things, and there were negative news about Luyuan in all directions, and everyone panicked for a while.

Think about it carefully, even if it is really "substandard", although the quality of the selling is different from the original ones, they are still the freshest vegetables, without any deception, those vegetables are the ones that customers willingly buy after seeing them, even if Some people will really be dissatisfied, and it is impossible for so many people to come here in one breath.

Fang Yan thought about it carefully, and said, "Are all the purchase records during this period still there?"

"Of course, of course, they're still there." The manager hurriedly said, "Mr. Fang, what do you want to check?"

Luyuan also adopts the same membership model as Luye. Every time you make a purchase, you must show your membership card. The membership card is bound to the APP. Because Luyuan also provides door-to-door delivery, the APP can also check past consumption records. , as long as you open the record, what you bought in the past is clear at a glance.

"During this period, those who bought those kinds of vegetables will be compensated uniformly."

"President Fang, this compensation...?"

Fang Yan pondered for a while, and said: "Voucher, how much you bought, all will be refunded."

The manager was dumbfounded: "Boss Fang, you, you said everything?!"

Fang Yan nodded: "Yes, all of them."

"But...but..." The manager looked at him in shock, unable to speak for a moment.

You must know that the daily sales of Luyuan are not a small amount. It has been a long time since the batch of seeds were first harvested. Although the amount of a vegetable is small, it adds up to a huge sum of money.

"Mr. Fang, do you really want to return the entire amount?!" The manager still asked in disbelief, "This is not a small sum, even if you use a cash voucher, it is still a considerable sum." loss."

"I said everything is everything." Fang Yan calmly said: "Lvye's purpose is to provide customers with high-quality fresh food, if the quality drops and damages Lvye's reputation, then it's better to just give it to them for nothing. By the way, don’t forget to attach a letter of apology.”

The manager was completely stunned.

He agreed in a daze, and didn't react until he went out the door.

I went to other offices to tell other people about this decision, and sure enough, everyone was shocked. Seeing everyone's stunned appearance, the manager felt a sense of comfort in his heart.

fine.He thought to himself: I am not alone in being frightened.

Not only the staff of Luyuan, but when the announcement came out, the letter of apology was issued, and the vouchers were sent to every customer's account, everyone who was paying attention to this matter was shocked.

[I should read it right? !full refund? ! 】

[Although there are only a few vegetables, speaking of them, the quality of those vegetables is indeed different from Luyuan's usual quality. After I bought it a few times at the beginning, I saw that the quality of vegetables in other stores was the same as that of Luyuan. It was cheaper than Luyuan, so I bought other stores instead... If I had known that I would get a full refund, I would have continued to patronize Luyuan if I was killed! 】

【real or fake? !is that a lie? !Has everyone who bought these few vegetables got a refund? ! 】

[I believe it's not just me! 】

All of a sudden, countless people posted screenshots of the vouchers issued from their accounts one after another, and even passers-by were stunned when they saw it.

[This is too generous, I was still angry when the news first came out in the morning, and now half a day has passed, and I have not made a vow to never patronize Luyuan again, so I got a full refund? ! 】

[To be honest, although the quality of those vegetables has declined during this period of time, they still look very good. Luyuan has always had quality assurance, and those vegetables look very fresh, and there are no bumps. Many stores are much better, but I didn't expect Luyuan to be so generous, refunding as soon as I apologize, really, I didn't even have time to make a fuss...]

[Has anyone tried that voucher?Can it really be used? 】

As soon as this problem came up, someone immediately took out a screenshot, it was an order that had just been completed, and a voucher was used on it.

[It's true, I've tried it, and it really works. I bought so much for nothing at all. 】

For a moment, everyone was in an uproar.

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