The boss is an old aunt

The night is getting darker, in front of the transparent floor-to-ceiling windows in the bedroom, there is a cup of tea on the brown coffee table, and a photo album is scattered on the desktop. On the light blue cover, it is written in black and thin gold letters--for Xiangxia's 22nd birthday, signed dear He Lanjun.

The woman leaned on the rocking chair, and she looked at the boundless moonlight.

The moon is very large, just in time for the full moon, the sky is full of stars twinkling, and there are thousands of lights under the high floors, but the room is dark.

The dark man picked up the photo album and opened it facing the moonlight. The first page inside was a group photo. The three girls were about to go skydiving. The line, the beginning of the line, a dark-skinned uncle in holiday pants fastened their seat belts, a girl in a shirt hid behind, a smiling face hugged her, and a blonde girl stood in front with sunglasses.

All three of them smiled, how many years ago was that?

Ten years ago.

Xiang Xia took out this photo, there was dust on the edge of the album, the moment the dust was taken out, the dust was scattered, and the stars were flying in the moonlight.

The photo was only about the size of one hand, she raised her hand, and the photo faced the moonlight, with a smiling person in the middle, the color became dim, the light and heat gradually faded, and finally it seemed to be black and white, which was especially abrupt in the colorful environment.

She stood in the middle, still smiling, cheerful and generous, full of vitality, but living in another world.

Tears slipped down from the sockets of her eyes, silently, Xiang Xia didn't notice at all, she just looked at the person in the photo, and slowly closed her eyes.

It was late at night, the deserted room was blown by the wind and the white gauze was floating, the clock on the wall was ticking, and the time was quietly approaching 3 o'clock.

Xiang Xia picked up the medicine bottle on the table and unscrewed it, poured out the medicine and drank the cold tea in one gulp.

May I sleep tonight.

-------------

"I heard that Wu Zi lost all the customer information? Is there a passport in it?"

"Don't you need to hear about it? Didn't you see it when you came back? It took me a whole morning to turn over the whole office. Her small desk was searched for more than a dozen times. The trash can for discarded materials outside I searched several times”

"did you find it?"

"No, I haven't found it all morning, and it's last week's information. Maybe the lady sweeping the floor threw it away on Friday. I think she's about to cry."

In the tea room, Fan Ming, who had just returned to the company, took a sip of coffee worried: "Red Run is very difficult to talk to. If the customer's passport is really lost, it will probably be a bloodbath."

"Who says it's not?" Li Xiaochun pressed the hot water machine, filled it with hot water, tightened the lid and said, "Let's go, I haven't done a lot of things today, I guess it's the rhythm of overtime work, don't meddle in other people's business."

Fan Ming was a little hesitant, but it was true that she couldn't help with the loss of things, so she shook her head and walked out of the tea room with a cup of coffee.

Before he went out, he saw a tall and thin woman in a suit standing at the door with a thoughtful face.

Li Xiaochun: "Mr. Xiang"

Fan Ming: "Xiang Boss"

The woman raised her eyes and nodded slightly: "Good afternoon"

The two looked at each other, and took a deep breath in their hearts. Fortunately, they didn't say anything that shouldn't be said just now, otherwise it would be embarrassing to be bumped into by the boss again.

Li Xiaochun laughed and pulled Fan Ming around the boss, and left back and forth along the side path.

In the office, the sun was very strong at noon. Under the fully transparent glass windows, the pleated curtains were drawn, and the sunlight shone on the desk by the window, which was so bright that it was almost dazzling.

The desktop is in a mess, drafts of materials are stacked on the keyboard, the drawer on the left is opened, and the things inside are scattered, with obvious signs of being rummaged through, and the materials in the folder are pulled out one by one and spread aside, the things are piled up It was a little high, and the top file was shaking, as if it was about to fall down the next moment.

On the computer screen and on the Baidu page, the search is always: "If the passport is lost, how long does it take to reapply, do I have to be in person? Can I apply in another place?" and other such questions.

There seemed to be movement under the desk. The moving chair was very large, blocking the space behind it. It moved from time to time, obviously something was hidden underneath.

The assistant walked by, but there was no one on the seat, and the desktop was in a mess. She wanted to give Wu Zi's documents for a while, but she didn't know where to put them, it seemed that it was not appropriate to put them there.

There was a sound from under the stool, a white jade hand threw a pile of drafts from the bottom up, and the chair was pushed away.

What the hell?The assistant bent down suspiciously and looked down. The little girl was squatting below, flipping things with her buttocks pouted.

The assistant probed: "Wu Zi?"

The girl raised her head, gray was standing on her fair face, her hair was disheveled, and her eyes were wandering: "Huh?"

"Come out, look at your face, it's a cat with a face." The assistant pulled her out from under the table, took out a wet tissue from his pocket and handed it to her: "Wipe"

Wu Zi cried and got up, and sat on the chair. She took the tissue, and when she was about to wipe it off, she found that the dust in her hand was black and sloppy.

Come on, stop wiping, she pursed her mouth and put the tissue on the table, crying in her tone: "Sister Xing, the client's passport is lost."

"I checked and reapplied for the passport. The procedures are very troublesome. I have to go back to the local area and go in person. It will take 7 working days to get it."

Wu Zi raised his face, the circles of his eyes were already red: "I did something wrong, but I caused others to travel so many times, and caused them to go back to the countryside. It's not their fault, it's mine."

As she talked, her eyes and nose seemed to drop water, she didn't want to be seen lowering her head, and the little black hand wiped her face, leaving marks one after another. She didn't speak but gritted her teeth, as if it was against herself.

The assistant quickly took out a tissue and wiped her little face. The painted face cat remained motionless, with its head down, silent as if crying, but it didn't dare to confirm.

Poor Jian doll, the assistant felt a little distressed, she asked cautiously: "Have you talked to the client? This matter cannot be delayed, why don't I talk about it, you don't have experience, it might be better for me to talk about it"

In fact, no matter who said it or how to say it, no matter how tactful the words are, they will be scolded. It's just that tactful words may be easily accepted by customers.

In addition, the person in charge of the Hongrun brand is the most strict with his work. Usually, any typos must be pointed out in the group, and the person who asks you to correct them will know that this matter will probably explode.

The assistant mainly saw that Wu Zi helped her in the last meeting, and just wanted to help her this time.

If you were someone else, would you still tell me?Go dreaming.

Wu Zi shook his head: "Not yet."

Ah Xing patted her on the shoulder, and just when she was about to say that she should handle the client, Wu Zi said to her: "Sister Xing, tell me how to say it, I will do it myself"

The assistant was still a little relieved that something was indeed wrong, but fortunately she still had the courage to take responsibility, but she still said: "Let me come, I don't know the personality of the customer, but this brand is difficult to deal with, you If the customer is not settled and the customer finds the brand directly, you may be directly bombarded by the person in charge.”

"But" Wu Zi raised her head, she looked at the assistant in a little confusion, subconsciously still felt that it was not good, she shook her head: "Sister Xing, thank you"

"Teach me, I can't let you take the blame"

The assistant froze for a moment, then smiled: "How can you?"

What can?She didn't say anything, but just sorted out the materials in front of Wu Zi, put the A4 paper on the stool aside, sat down, and carefully talked to Wu Zi about the way to deal with it, the tone of her speech, and other things. Customer's indemnification.

The assistant was very patient. She broke the matter up and told Wu Zi that she had never had such an attitude towards other colleagues. As for why she treated Wu Zi like this, it was probably because she felt that this person deserved to be treated sincerely.

Wu Zi listened carefully, she tapped her fingers on the keyboard, and listed one, two, three according to what the assistant said.

"As for the compensation, you may have to discuss this matter with Linda first. Generally, when this kind of incident occurs in a company, the compensation will be judged according to the nature of the incident. If it is the responsibility of the employee's personal reasons, the past situation is that the company and the employee are divided into half, but The details are still finished with Linda.”

Wu Zi stopped typing on the keyboard, she looked up at the assistant: "Money is not a problem, I can bear it myself, how much do we usually pay for this matter?"

"Looking at people and events, three thousand/five thousand/ten thousand is possible." The assistant raised her glasses, and she checked the departure time of Hongrun: "This group has time to set off after re-applying for a passport, so it should pay a few thousand Yuan is enough”

"But there is another way, you don't need to accompany her." The assistant looked at her, and Wu Zi looked at her with a pair of big eyes, black and white pupils, clean and clean, and he was still a young boy with sincerity.

She didn't go on talking and turned a corner and said, "Call first, see what the customer wants, explain the matter clearly, and explain the solution clearly, and we will talk about compensation later."

Wu Zien let out a sigh, and opened the folder about Hongrun in the computer. The customer information was registered on the form before, and according to the procedure, it was directly typed to the customer himself.

The assistant prayed secretly, hoping that the client would be a good talker and communicate well so as not to cause trouble to the brand side, otherwise the matter would become a big deal.

Wu Zi took out his mobile phone, pressed the number of the mobile phone, the call was connected, and the phone rang.

When it's over, the assistant knows as soon as he hears the ringtone that he is very young, and the client seems to be a young person. The younger you are, the more difficult it is to do this kind of thing. The most serious thing is them.

god bless her

The assistant glanced at Wu Zi and sighed in his heart. She sat beside her without leaving. If Wu Zi couldn't handle it, he would return her right away.

The phone rang for a long time, but no one answered. This process was particularly tormenting, equivalent to the 5 minutes before the college entrance examination.

Wu Zi held the phone tightly, and the call was finally connected.

The other end of the phone said, "Who?"

At this time, the lady at the front desk rushed to the operation department, holding a brown paper bag in her hand, panting heavily: "I found it! I found it!"

Wu Zi held the mobile phone and looked at the young lady at the front desk with dull eyes. She seemed to be in disbelief, knowing that voices were constantly coming from the other end of the phone.

"Hey?"

"Hello?"

"That one?"

Wu Zi came back to her senses, she coughed lightly: "That, sorry, wrong type"

The other end of the phone immediately hung up on her. Before hanging up, she seemed to have scolded Guo Quintessence, but Wu Zi didn't care. She hugged the young lady at the front desk in surprise: "Thank you!!! Thank you!!! I can't thank you enough!!!"

Wu Zi took the kraft paper bag, opened it, and it turned out to be the client's information. She raised her head and looked at the lady at the front desk, her eyes were full of stars: "You are simply an angel, right?"

The lady at the front desk also smiled. She patted her chest and said, "Hahaha, don't say that, the angel is not me, there is someone else."

"Who?"

The author has something to say: the second update will be later, it may be very late, so don’t wait~