Take the correct posture of the customer

After Zuo Qian got off work, he went directly to the coffee shop he had agreed with Sun Fei.Before Fei Sun arrived, he found a booth and sat down.

Not long after, when he was scrolling through the posts boredly, he suddenly heard a woman's voice above his head: "Hello, is this Zuo Qian?"

Zuo Qian looked up, and there was a graceful and beautiful woman standing in front of him.He hurriedly put down his phone and got up and said, "Hi, I'm Zuo Qian."

"Ah, that's good. I'm sorry I'm late." Sun Fei smiled, put down her bag and stretched out her hand and said, "Let's say hello formally. Hello, I'm Sun Fei, the deputy general manager of Xingyue Creative .Nice to meet you."

"Hello, my name is Zuo Qian. I'm the account director in charge of Y in Ciel Company." Zuo Qian shook hands with her lightly.

After the two were seated, Fei Sun flipped through the wine list and said, "By the way, Zuo Qian, thank you for taking care of our employees during the Guangzhou Auto Show. He didn't cause you any trouble there, right?"

"No, that buddy is quite self-reliant." Zuo Qian took a sip of coffee, "We are also very busy, so we didn't have time to take care of him."

"That's fine, as long as he doesn't cause trouble for you." Fei Sun smiled at him, raised her hand and called the waiter.

After she finished ordering, she took the initiative to say: "Zuo Qian, I already told you on the phone yesterday. The purpose of asking you out today is to talk to you about the cooperation. Actually, this matter, Director Jiangnan recommended you to me at first. He said that he was very satisfied with your team’s performance at this Guangzhou Auto Show, so he hoped that our company can recruit your team, and we will cooperate with each other and serve Y together. Of course, I personally Excellent talents are also very welcome to join our company. So I invite you out today, and I would like to briefly understand the current situation of your auto show team, the responsibilities of each member, and your work process. Of course, if you have any questions, you can always Ask me, will you?"

"I'm sorry, Mr. Sun. I can tell you about the personnel structure and responsibility arrangement of our team. But as for the work process, I'm sorry for the inconvenience. Every company's situation is different, and even if I say it, it's of no reference value to you. .Besides, if our team joins your company, we will definitely have to adjust according to your company's work model. Right?" Zuo Qian said politely.

Fei Sun raised her eyebrows, nodded and said, "OK. Then you can speak according to your own thinking."

Zuo Qian briefly explained to her the current situation and deployment of the team.After hearing what he said, Fei Sun frowned slightly and asked, "Zuo Qian, Ciel is equivalent to handing over the entire project to you to control, isn't it?"

"It can be said so. But I will regularly report the project progress and results to my boss." Zuo Qian said.

"That's it, I understand." Fei Sun nodded thoughtfully, and then said, "But Zuo Qian, our company's management model is different from Ciel's. We may not be able to give you such a big management here. Authority. Because each project of Xingyue is not only in charge of an account director, but also an activity director who is responsible for managing each project. You are new to our company, so I will arrange an additional director to manage the team with you."

"You mean, after I join your company, I need to manage my team with another director, and report to the general manager of the activity?" Zuo Qian asked.

"Yes. You may think that our company's management is too strict. But our arrangement is also to avoid... a situation like yours now. When an account director leaves, he directly takes away a team of people. I don't I know what Ciel's management thinks. But I must let Xingyue avoid such a loss." Fei Sun snorted half-sarcastically, and then said: "Also, although the rights I gave you are not what Ciel gave you. A lot. But you can rest assured that I guarantee that you will get a much higher salary than when you were at Ciel, and we will give you a certain commission according to the completion of the project at the end of each year. After all, you are also recommended by Director Jiangnan. On the one hand, our company will naturally not treat you badly. So if you think you can accept this kind of treatment, then we will continue to talk about salary."

"Thank you Mr. Sun for being so generous. But unfortunately, the purpose of my work is not just to make money. I hope to use a platform to realize my personal value." Zuo Qian said calmly, "In addition, I want to correct you a few points What’s more, the fact that Ciel gave me so many rights is not because the management is not strict or anything, but because my boss wants to simplify the work steps as much as possible to make it easier for me to carry out the project. Also, even if I am the only one who manages the entire As for the team, I won’t just take people away without saying hello. After all, I will continue to hang out in this circle in the future, so I still have some basic professionalism.”

"I can't see that you are quite straightforward. Now I understand why Director Jiangnan has taken a fancy to you." Fei Sun brushed her hair, looked at him domineeringly and said, "Since you are so frank, I will also be frank. Okay. Zuo Qian, in fact, our company is not short of people. If it wasn’t because the client opened up with me, I wouldn’t ask you out for an interview. So my attitude is that I can recruit your team and give You have more salaries than Ciel. But I can no longer hand over this project to your team alone. As for whether you really realize any self-worth, let’s first see what value you can create for the company.”

"Okay. Since Mr. Sun and I have different understandings of work philosophy, let's forget about the cooperation." Zuo Qian said unceremoniously: "As for the favor of the client, I will find another time to talk to Jiangnan. The director apologized. Your company offers very generous conditions, but I don't have the blessing to enjoy it."

Zuo Qian was about to turn on the computer to play games when he got home when Jiang Nan called.

He smiled, picked up the phone and asked, "Hi, Jiangjiang baby. Are you calling me at this hour to check my brand name?"

Unexpectedly, Jiang Nan didn't respond to his teasing.He asked directly, "Zuo Qian, I just heard from Fei Sun that you rejected her offer, is that right?"

"Oh, you didn't ask me to sleep with you." Zuo Qian sat in the swivel chair and turned around and said, "What offer are you talking about? Where is it? Why haven't I seen it?"

"Zuo Qian! Don't tell me anything else. I'll just ask you if you rejected her!" Jiang Nan asked in a bad tone.

"Yes, I rejected her." Zuo Qian stopped the swivel chair and asked unconvinced: "What's wrong?"

"What's the matter?!" Jiang Nan raised his tone angrily, "Do you know how much I have spent trying to get you in? Xingyue has no shortage of people, and they gave you this opportunity to save my face. So that you don't lose customers. You..."

"That's right! Director Jiang has a lot of face! Thanks to you, we don't have to worry about anything, we just need to be cheeky and take Xingyue's money for retirement. Is that what you mean?!" Zuo Qian also sternly said .

"What do you mean 'don't worry about anything'? After you go to Xingyue, aren't you still in charge of Y?" Jiang Nan asked rhetorically.

"Director Jiang, you are thinking too simply! That's right, Xingyue is selling you a favor to let us join. But they don't trust us at all in their hearts, and they don't recognize the ability of our team. So even if they go to them, they won't They will hand over the project to us. And Fei Sun’s attitude is also very clear, we don’t need to worry about anything after we go, just go to work step by step and get paid.” Zuo Qian said with a sneer, “Xingyue Creative is really rich and powerful. , in order to stabilize your old customers, I would rather let us have more than a dozen people to eat for free. But I'm sorry Director Jiang, I'm not as spineless as she thinks. Besides, my team works with me, not begs for food with me! If I promised her, I would not be able to explain to my team."

"Can't explain to your team? Zuo Qian, can you figure out the primary and secondary relationship!" Jiang Nan choked, "I told you, you are the account director! The customer is the most important thing to you! You As long as you have customer resources, there will be no company wanting you, and no one will follow you! And if you have no customers, only the team and the company are of no use! Now you finally have such an opportunity in front of you , if you don’t keep your customers first, what are you doing! I think what I said to you last weekend was really useless!”

"Director Jiang, I didn't make a mistake about the relationship between primary and secondary." Zuo Qian said calmly, "You are the high-ranking Party A. If you don't need to deliberately raise a team, there will naturally be countless Party Bs trying to curry favor with you. But I am different. , customers are very important to me, but my team is equally important. They trust me and approve me to follow me, so I have to be responsible to them. After all, the car circle is so big, everyone jumps around and looks up Don't bow your head and see. If I give up my popularity just to hug my client's thigh, then I won't be able to hang out in this circle anymore."

Jiang Nan was silent on the phone for a while after hearing this, and then asked in a deep voice, "Then you decided to stay in Ciel, right?"

"Yes. And I will also participate in your company's bidding on behalf of Ciel." Zuo Qian said firmly.

"It doesn't matter if you lose a client?" Jiang Nan asked again.

"It is related, but there is no way." Zuo Qian said, "But as long as I still have a team and a company, I can find new customer resources. I believe there will always be customers who will value our strength."

"Okay, I understand." Jiang Nan nodded, "Zuo Qian, I said that I don't want to confront you anymore. But since you refuse to go the way I arranged, then you can just do it yourself." After finishing speaking, he directly Hang up the phone.

The author has something to say:

Damn.I have to write this chapter with precision.

In fact, neither side is wrong, it's just that they have different viewpoints and look at issues from different angles.

Director Jiangnan, if you hang up the phone with Little Wolf Dog like this, beware of being retaliated against.whee.