After hitting the great god with a frying pan + Fanwai

"...No." Realizing that Xu Ziqing was really helping her to divert her attention, a warm feeling slowly flowed through Lian Yi's heart.

"Then, let's go out for dinner together." Xu Ziqing smiled. "For the sake of filming a new commercial, I haven't touched meat for half a month."

"Is this why I'm using it as a pretense to make a joke?" Seeing Xu Ziqing's pitiful face, Lian Yi couldn't help but laugh. "But don't worry, I will help you keep it a secret."

The two found a relatively quiet restaurant nearby and sat down by the window.

I thought Xu Ziqing would ask about what happened just now, but Xu Ziqing didn't mention a word, instead asked Lian Yi if her work was hard recently.Lian Yi was suddenly touched by Xu Ziqing's delicate tenderness. Although the woman in front of her was younger than herself, she was very mature and stable, and she gave Lian Yi a lot of comfort invisibly. Lian Yi couldn't help but chat with her about her work. The wonderful customers I met also had more smiles on their faces.

"One time, the customer service girl from the e-commerce company suddenly cried in the office. I just passed by their office when I was going to pick up the hot water, and I asked." So absorbed in the chat, Lian Yi didn't pay attention to Xu Ziqing's eyes staring at her. Show emotion. "It turned out that it was a strange customer who called and cursed, and the girl cried because she couldn't stand it."

"When you are a customer service, you often encounter this kind of thing."

Although Xu Ziqing had never worked as a company employee, but he could imagine that kind of situation, probably as difficult as meeting Heizi himself.

"Yes." Although Lian Yi's job is not for clients, she still needs to communicate with clients, so she understands clients' girls quite well. "Seeing that girl crying sadly, I couldn't see it. After understanding what the problem was, I answered the customer's complaint call for her."

Lian Yi's company mainly produces handmade products such as hats and scarves. Because of its exquisite design and unique style, it has a certain market both at home and abroad. The company is neither big nor small, and it is divided into many departments.Lian Yi is in the export department, and all she contacts are foreigners. She usually uses emails to communicate, so there is basically no quarrel with customers or being picked on. This customer service girl belongs to the domestic e-commerce department, and all social contacts who can come You have to deal with the means, and it is inevitable that you will encounter some messy customers.

This customer who called and scolded the customer service repeatedly for two consecutive days was one of them. It was only because the hat she ordered from the company's official online store sent the wrong color.

"Just because the color is wrong?" Xu Ziqing raised his eyebrows, a little surprised, it's not a big deal.

"I also don't think it's a big deal." Lian Yi shrugged. She usually receives wrong things when shopping online. Mistakes may be made. "It was also the customer service girl who was unlucky. She had already reported to the person in charge of the delivery to reissue the correct color of goods to the customer, but it was just in time for the National Day holiday, and the customer thought that the customer service girl hadn't sent it at all, so she called Come here and yell at me and ask for compensation.”

"He's an unreasonable person." Xu Ziqing frowned slightly upon hearing this. Anyone would hate this kind of person. "How did you handle it?"

"Let the girl report the client's situation to the department head in detail, and after getting the manager's permission, I helped her smack that client."

Xu Ziqing knew that Lian Yi would definitely not be able to bear this tone, but did not expect that the department head would agree to let them hate customers?Lian Yi saw her doubts and smiled triumphantly.

"This customer bought the cheapest hat during a promotional event, and the total cost was only 20 yuan. Adhering to the principle of customer first, the girl has sent her a second hat according to the company's processing system. However, this person found fault because of the courier vacation, and even asked for compensation, and the department head was not happy when he heard it."

That's right, the company didn't make much money from a 20-yuan hat, and even tossed several employees to suffer along with it. Such a big company doesn't care about this benefit.

After getting the permission, the client called again, and the girl immediately asked Lian Yi for help.

Lian Yi, who hadn't used her skills for a long time, was eager to give it a try. She didn't say anything after taking the phone from the girl. After listening to the other party scolding a lot, Lian Yi laughed.

A few girls in the e-commerce office crowded around the receiver to listen to the commotion. Seeing Lian Yi laughing, they were very surprised. How could they laugh instead of getting angry when they were scolded so badly?

The other party scolded for a few minutes and found that the customer service did not respond at all, which was also very strange.

"Speak, what are you pretending to die?"

"Are you finished venting? Then it's my turn." Lian Yi's tone was calm, without any feeling of anger. "The things were sent out before the National Day holiday, and it has been found out that the courier is indeed on the way and has not been lost."

"Fart! You said you didn't lose it, so you didn't lose it. I didn't receive it at all!"

Lian Yi has checked, and all the compensation that should be given has been given. The courier company has confirmed that it has been signed for by me. This person is deliberately finding fault to take advantage.

"All the calls between you and our customer service are recorded, and the goods sent by the company and the customer's receipt are also recorded by the courier company." Lian Yi knew who this guy was, and didn't want to waste too much time talking. "If you have any questions, dear, I suggest you go to the brain department."

When I heard that everything was recorded over there, I felt a little emboldened.

"Is there any customer service like you? Do you understand what it means that the customer is God!? If you can't speak human language, go back to your mother's womb and learn."

Lian Yi rolled her eyes, who was the one who scolded a bunch of bad people before?Who needs to be rebuilt?

"Sorry, sorry for my ignorance, I have never heard of this sentence." Lian Yi deliberately sneered. "I only know that Nietzsche said 'God is dead', thank you for your patronage, I wish you a safe life."

After finishing speaking, he hung up the phone with a snap.

☆, big

"and then?"

Xu Ziqing smiled, watching Lian Yi excitedly tell her "deeds", from her usual stance in the game, she could imagine her expression when she was angry with this client.

"Then this coward never called again." Lian Yi snorted. "It's rare in the world to have such a shameless person who doesn't charge less for everything."

"Have you ever encountered such a customer?"

While talking, the food was already on the table, and Lian Yi thought of Xu Ziqing saying that he hadn't eaten meat for a long time, and he specially made meat for her.

"I've never met such a weird person." Lian Yi shrugged. "At most, the boss is more toxic."

"how?"

"It's nothing special, it's just that the capitalists who pay you to work will always have to squeeze all the time and energy from you before they are willing."

Hearing Lian Yi's description, Xu Ziqing's mind suddenly flashed Xu Suchen when he was in the company meeting and arranging work.

"So you're always so busy?"

Xu Ziqing saw Lian Yi busy translating documents at home more than once, and even on holidays, she could be seen replying to company emails on her mobile phone.

"Well, it is."

If the department head doesn't ask too much, Lian Yi's job can indeed be avoided now. Sometimes Lian Yi really feels that foreigners are much easier to deal with than her compatriots around her.This supervisor does not know foreign languages, and his personality is very serious. Whenever there is any document or contract, Lian Yi will be thrown to Lian Yi to translate it verbatim. This is not enough, and another person must be found to proofread it.What used to be a simple job became complicated when it came to him.

"Have you considered changing jobs?"

Lian Yi was silent for a moment.

"It's not that I haven't thought about it, it's just..." Lian Yi frowned slightly and sighed. "This is a job introduced by a relative. If you leave the job, you must find a legitimate reason to explain it to your family."

Lian Yi's elders and relatives are really difficult, and she can't bear it very much. Anyway, the salary of this job is good, so let's be tired if you are tired.Xu Ziqing was uncomfortable asking about Lian Yi's family, but from her expression, it could be seen that she was a little embarrassed.

"Besides, I don't have much ability, so I can't find a better job." Lian Yi lowered her head, and there seemed to be a trace of unresolved sadness in the end of her voice.

"Why do you think so? You know a lot, and there are many jobs for you to choose from."

Xu Ziqing thinks that Lian Yi is not inferior, but that she is not confident enough in herself.

"Thank you." Lian Yi smiled wryly. Xu Ziqing, who is a model, probably couldn't imagine the days when she was submitting resumes all over the sky and running for interviews every day. "My academic qualifications are average, my professional ability is average, and I can't compare with high-achieving students."

"Grade and academic qualifications are not everything." Xu Ziqing grew up abroad, so her views may be different. "Ability to work is the most important thing, isn't it? I think your ability to work is very strong."

In fact, he really wanted to recruit Lian Yi to work in Xu Suchen's company, so that he could see her often, and her ability was enough to apply for Xu Suchen's company.

"If only the HR departments of all companies could think like you."