Rebirth 1999: Opening the Age of Black Technology
Chapter 409: Those of you who didn't attend the press conference will regret it
Smart assistant Xiaoying?
What is a smart assistant?
In this era, artificial intelligence has not started at all, let alone what is intelligence.
Even if Microsoft claims to be the best software company in the world, it does not dare to talk about the word "intelligence".
Even Google, the world's best search engine company, does not dare to use the word "smart" indiscriminately.
Now Changtian Technology has used intelligence in Firefly OS?
Let's see what intelligence is!
At the press conference, Zhang Tianhua, vice president of Dell Xiaguo, came to participate in this press conference after receiving Michael's order.
And let the assistant bring a camera to prepare to record the whole press conference.
At this time, Zhang Tianhua fell into deep thought.
Wang Xiang just said that Firefly OS is a closed operating system, and he gave a series of demonstrations on the operating system.
At any time, Zhang Tianhua can confirm 100% that Firefly OS is definitely an independent operating system, an operating system that completely disagrees with WIN98 and WINXP, and its performance far exceeds that of LINUX.
Now Wang Xiang has proposed an intelligent assistant, and Zhang Tianhua is more certain that the performance of Firefly OS has a higher upper limit.
Zhang Tianhua really wanted to take out his mobile phone and notify Dell's Xiaguo headquarters, so that Xiaguo headquarters quickly called to notify Michael and asked him to watch the live broadcast of this conference.
But when Zhang Tianhua took out his mobile phone, he stood up and tried to take a look, and found that the impact of this conference was still relatively small, and all the media did not bring live broadcast equipment.
In the whole conference site, except for Dell, which sent a representative, it seemed that there was no representative of any western technology company on the scene.
Zhang Tianhua gave a wry smile and sat down helplessly. He said to himself, "After today, there may be many American technology companies who will regret not coming to the conference."
All Zhang Tianhua can do now is to take out his notebook and record some important links of the press conference and important functions of Firefly os.
After the press conference, he will report to the company immediately.
The place was silent.
Wang Xiang looked at the audience and said, "The biggest difference between Firefly OS and other operating systems, especially the WIN operating system, is that we have Xiaoying, an intelligent assistant that can help users use computers."
"Before introducing Xiaoying, please watch the big screen. Changtian Technology specially prepared two small videos for you."
These videos are some after-sales videos taken by Chen Xiao's staff in Shenchuan's after-sales department.
Of course, in order to protect the rights and interests of consumers, all the characters have a thick mosaic.
In the first video, a fairy lady asked her boyfriend to carry her computer host to the Shenchuan after-sales service, asking for a refund, and scolding Shenchuan's computer for its poor quality and **** system.
The customer service staff of Shenchuan after-sales must have been professionally trained, and they can not fight back when they are beaten or scolded, and can always face consumers with a smile.
So what kind of fault happened to the computer of this lady fairy?
Miss Fairy said, "The computer I bought doesn't have my computer."
This made Shenchuan's after-sales confused. What does it mean that the computer she bought did not have my computer? If the computer she bought did not have my computer, then whose computer is this computer now wrapped?
Finally, after detailed communication and further understanding, the after-sales staff plugged the computer host into the monitor and found out after turning it on - it turned out that the shortcut "My Computer" on the desktop could not be found.
Many photos of Miss Sister are stored in the D drive, you need to click "My Computer" and then click the D drive Little Fairy's photo folder to find it.
This little sister's boyfriend is also a computer novice. When she saw that Shenchuan's computer did not have "my computer", she immediately accused the young lady of spending thousands of dollars to buy a copycat product, and the two still exchanged ideas with each other. blamed.
Under the strong request of her boyfriend, the young lady and her boyfriend hugged the computer host, and aggressively found the after-sales service of Shenchuan and asked the other party to return the computer and refund the money.
During the whole after-sales process, Miss Sister's boyfriend has been chatting, similar to:
"I would have let you buy Lianxiang if I knew it earlier. You have to buy some magic ship for cheap."
"What carbon crystal built-in and carbon crystal hard drives are all advertised on the outside. If this thing is really good, why don't those big brand computers use it?"
This kind of talk is endless.
The after-sales staff of Shenchuan was not angry, but patiently checked the computer, and finally made "My Computer" reappear on the computer after setting, and patiently explained the reason for this situation to the two of them.
It must be that Miss Sister accidentally deleted "My Computer" when she was using the computer.
And most computer novices don't even know that the shortcut "My Computer" can be restored through some settings in the control panel.
After repeated inquiries, the two finally realized that it was not the computer's problem, but the user's problem, and they left in embarrassment.
Wang Xiang said with a smile: "Actually, it is normal to encounter such a situation. After all, PCs have just begun to be popularized among ordinary users, and most of the users are computer novices. Changtian Technology has made a statistic. 85% of users I don't know where the control panel is, let alone set some functions of the system in the control panel."
The second video is even more ridiculous, because the boy wanted to download the game online. After downloading the webpage for a long time, he went to the after-sales service and said that the computer was broken and could not download anything.
This made the after-sales staff laugh and cry, and helplessly taught the boy how to download things.
After the two clips were played, the audience at the scene burst into laughter.
But Yang Qing was deeply moved when he saw these two videos.
Because not only Shenchuan will encounter similar after-sales problems, but also Lianxiang, and some of the after-sales problems encountered by Lianxiang are even more idiotic than these two videos.
Most of the after-sales problems are not computer hardware problems or system problems, but that the computer user does not use the operating system, or accidentally touches any function, which makes the computer unable to use normally.
These little white questions consume a lot of the energy of after-sales personnel, and also make the user experience very unfamiliar.
Wang Xiang began to introduce Xiaoying intelligent assistant, "After watching the video, let's enter the theme."
"I just introduced that Firefly os is a closed system. The biggest advantage of a closed system is that there is an administrator in the system, who can control the import and export of system data, ensure the stability of the system to the greatest extent, and isolate the External viruses and plugins."
"On this basis, our system will hardly crash due to viruses or plug-ins."
"But as an ordinary user, his computer ability and technology are definitely not as strong as our professionals, and in the process of using the computer, he will always encounter various problems."
"For example, how to increase or decrease the font size of the computer, how to display the format of the file, how to search for what you want on the computer, how to change the wallpaper on the desktop, or how to format the document. Etc. Wait, these problems seem simple, but for many users, they are really big problems.”
"When the user encounters these problems, he will be at a loss and can't find a way. Our Xiaoying is to solve all the difficulties that users encounter in the process of using the computer."
Hearing Wang Xiang say this, everyone held their breath.
The problem Wang Xiang just mentioned is not a niche problem, but a universal problem.
Computers are a new thing for most of the Xia Kingdom. Since 2000, the computer training courses that have blossomed everywhere can explain the problem.
After all, there are only a few boys who understand computers, not to mention girls and the elderly.
Just now, Wang Xiang also asked some relatively simple questions. If he asked more in-depth questions, more users would not know what to do.
For example do you know the IP address or MAC code of the computer you use? Do you know how to inquire?
Do you know how to lock your documents and enter a password to enter?
Etc., etc.
These problems are very common in the process of use. For users after more than ten or twenty years, these are all pediatrics, but for users in 2002, it is indeed a big problem.
Wang Xiang began to demonstrate, he said: "Any problems we encounter in the process of using the computer, we can chat with Xiaoying for help through voice or text, and Xiaoying will help us solve big problems in time. part of the difficulty."
Because the laptop comes with a microphone and speakers, Wang Xiang chose to communicate with Xiaoying by voice.
Wang Xiang clicked the Xiaoying button hidden under the desktop, and then said to Xiaoying: "Xiaoying, I want to turn up the sound of the computer a little bit."
Xiaoying: "Good master."
Soon, the big screen showed that the computer's sound had been turned up by 5%.
This command looks relatively simple, but for professionals, it is actually the operation of a small program.
Wang Xiang added: "Xiaoying, I can't find a paper I wrote yesterday. The content is about the development of computer systems."
Xiaoying quickly found the paper and opened it.
The scene was exclaimed!
Zhang Tianhua and Yang Qing both stood up!
Windows XP also has related settings to find the contents of files, but it is very troublesome to operate, and Wang Xiang used Xiaoying intelligent assistant, just said a word to Xiaoying, Xiaoying completed all the search work.
From this small detail, it can be seen that the Firefly OS system is much more advanced than WINXP.
Immediately afterwards, Xiaoying's performance made everyone at the scene unable to sit still.
Zhang Tianhua opened the thesis document and said to Xiaoying: "Xiaoying~www.readwn.com~ I have a picture named 'system development history' on my computer, help me insert it on page 4 of my thesis , the size is moderate, and the image is set to float below the text."
The most popular training program in computer training courses is the use of documents. In this era, for many computer novices, it is very difficult for them to typeset words, let alone insert some pictures.
"Good master!" Xiaoying quickly found the picture Zhang Tianhua wanted, inserted it into the fourth page of the paper, and formatted it.
This time, everyone is excited!
"This...this...My God! Is this a domestic operating system?"
"Much better than Microsoft's!"
[Influence +20]
[Influence +15]
…
Chen Xiao was behind the scenes, watching the press conference and smiling indifferently.
In fact, Xiaoying's intelligence stops there. After all, it is very difficult to let Xiaoying complete some complex instructions due to the computer's chip and some hardware performance.
For Chen Xiao, this is not artificial intelligence at all, it is just a collection of timely and multiple commands.
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