Rebirth 1999: Opening the Age of Black Technology

What should we do?

This is an urgent problem to be solved.

Because the network speed of Shenchuan and Changtian Technology is relatively fast, the networked computer has automatically updated the system, and there is a situation where there is no way to enter the desktop.

Those users are using broadband dial-up Internet access, and the network speed must be slower, but as long as the computer is connected to the Internet, it will trigger the system to automatically upgrade, and they will not be able to withdraw.

The user is not yet a professional it engineer. In this case, the computer cannot be used at all.

If this situation continues, it will seriously hit the market reputation and sales of carbon crystal hard drives, and will also hit the sales of Shenchuan.

Chen Xiao said: "It is necessary for Shenchuan to immediately send an announcement to users, so that users who are not powered on first unplug the network cable and then use the computer until we find a solution."

Wu Jun was anxious: "But!"

Chen Xiao said: "Mr. Wu, now is not the time to analyze the reasons. The most important thing now is to ask users not to upgrade the system for the time being."

Wu Jun also knew this was the reason. After hanging up the phone, he immediately asked Shenchuan to issue the latest announcement and notified the distributors under Shenchuan.

Both the announcement and the dealer clearly inform users that before using a computer equipped with a carbon crystal hard drive, unplug the network cable and then turn it on.

The after-sales department that Shenchuan has just established is also busy. The people in the after-sales department call and explain one by one according to the phone numbers reserved by users.

In the process of calling, I also encountered some users who did not understand very well.

These users scolded the after-sales staff indiscriminately.

"Did I buy your computer just for my stand-alone computer? Why can't I access the Internet?! If there is a problem with the Internet on my computer, it is your ship's business, not our consumers' business! The problem, you have to pay! I want to return it! You also have to pay for my round-trip fare and lost work!"

"I bought the Shenchuan computer to play online games. If you don't let me play games online, why would I buy your computer?"

"I'm asking for a refund now! Return it!"

"Shenchuan is really a junk brand. I didn't listen to my friend's words to buy Lianxiang. Now I regret it! You must return it to me!"

"You guys are only calling now? I just turned on the computer, and now the computer is stuck on the upgrade screen. I can't even have the system reinstalled! I ask for a refund!"

As time goes by, more and more Shenchuan users are recruited, which puts a lot of pressure on Shenchuan after-sales.

More serious things have also happened. Some users have gone to the dealer of Shenchuan and directly asked for a refund.

Resellers do make money selling computers, but how can a computer be returned and refunded if it has passed the replacement period?

Most of Shenchuan's dealers are still relatively straightforward. They immediately arranged for engineers to help users reinstall the system, but there was no way to reinstall the system, and the computer was still stuck at the interface that could not recognize the hard disk.

In the end, the dealer was forced to admit defeat and installed a mechanical hard drive for the user, which made the computer come alive again.

That is to say, the root cause of the problem of Shenchuan computer is that it is equipped with a carbon crystal hard disk.

But the dealers are not local tyrants, and it is impossible for every user with problems to come over and help others to replace the mechanical hard drive.

Replacing machinery generally also has a cost.

The super hard drives of Shenchuan users have a relatively large capacity, ranging from 80 G to 120 or even 160 G.

Although the price of mechanical hard drives has dropped during this period, they are not cheap.

Dealers can't keep making money all the time.

Many dealers have been unable to withstand this pressure, and they have made trouble at the headquarters of Shenchuan.

Now everyone is smeared with black eyes, and I don't know whether this situation is temporary or long-term.

If the carbon crystal hard drive can't be used for a long time, what kind of magic ship do you sell?

Wu Jun is indeed under a lot of pressure. He has organized many high-level meetings, but there is still no way to solve this problem.

Wu Jun was waiting for the technical department, but the technical department was helpless.

After all, Microsoft owns all the underlying code of the Windows 98 system, and this upgrade must be an operation on the underlying code.

The conventional method is to modify the system to allow the system to accept carbon crystal hard drives, which is very difficult.

There have been some differences within the Shenchuan. Some high-level executives asked Wu Jun to immediately replace the Shenchuan T1 series PC with a mechanical hard drive to recover the losses to the greatest extent.

There are also some high-level executives who asked Wu Jun to find the theory of Changtian Technology and asked Changtian Technology to compensate for the loss.

"This has caused a huge loss for us! Except for the T1 series, the sales of other series are also very good!"

"Other series are ordinary mechanical hard disks, and there is no saying that they will not be accepted by the market! I strongly request that the T1 series also be replaced with mechanical hard disks!"

"For us to suffer such a huge loss, we must ask Changtian Technology for an explanation, and Changtian Technology must compensate us for our losses!"

Wu Jun is one of the first and two big, and he will definitely encounter some difficulties in starting a business.

But I didn't expect these difficulties to be so great.

This is all about driving the divine ship to a dead end.

Who would have thought that the carbon crystal hard drive, which was originally a bonus item for Shenchuan, became a drag overnight.

Looking at the high-level discussions, many high-level executives directly pushed the responsibility to Changtian Technology.

Wu Jun stood up immediately, patted the table heavily and said, "Whoever makes a noise for me, let me go out!"

Wu Jun said to the executives: "Changtian Technology is currently one of the largest shareholders of Shenchuan! When Shenchuan was just established, without the addition of carbon crystal hard drives, our PCs could not have been sold within a month. 2 Thousands!"

"At this time, we need to advance and retreat together with Changtian Technology, and jointly find a way to deal with the problem! Instead of accusing and complaining of each other!"

Wu Jun said to the office: "Continue to let the after-sales service explain to consumers, and let consumers give us a period of time. If consumers are really unwilling to accept our solution, we will pay the cost of replacing the mechanical hard drive!"

After dropping this sentence ~www.readwn.com~ Wu Jun angrily left the conference room.

The news of Microsoft's ban on carbon crystal hard drives is getting stronger and stronger.

A day later, users who have used nearly 5,000 carbon crystal hard drives have no way to enter the desktop.

The news was also widely reported by the media and attracted great attention from the industry.

"The carbon crystal hard drive died suddenly!"

"Microsoft's efforts, the Windows system is to completely block the carbon crystal hard disk."

The Internet and online media are frantically reporting such news.

There are many people in the industry, and they have the mentality of the death of a rabbit and a fox.

After all, Changtian Technology, as the first relatively competitive technology company in Xia Guo, if it is killed by the United States like this, it will be a major blow to Xia Guo's science and technology community.

When ordinary people and netizens saw such news, they were hit even more severely.