Siheyuan: Five mouths waiting for food at the beginning
Chapter 230 Brothers Going to Sea
After Zhao Shanhe went back, he remembered one thing. It was not enough to just deal with the chef, he also needed to provide good service. In this era, the rule of "not beating or scolding customers without reason" was fine, but with that service attitude, the job would fail within a few days.
We have to hire female waiters, and they have to be young and pretty. It would be best if they all wear the same uniforms, and they also need training. Their service attitude should be like that of Haidilao in later generations, with the main focus being on providing quality service and making the guests feel at home. We have to do our best.
I can't spare time during the day, the third son is not stable enough, and the five stores are a bit stressful. The second son and his wife should also resign. This time, I will let the second son's wife try the waiter's clothes first. It's time to put the clothing business on the agenda.
Zhao Shanhe started by writing a training manual for waiters, and then designed several styles of waiter clothing based on later generations, including cheongsam and simple clothes. Forget about suits, as they are prone to accidents.
What Zhao Shanhe is most satisfied with is actually the cheongsam. It is distinctive and beautiful, but he is a little confused about the color. Should it be red, or white with blue and white patterns? Instead of hesitating, it would be better to let everyone choose when the time comes.
The next day after get off work, Zhao Shanhe came to the courtyard again and found the second brother and his wife. "Shanhu, Baixue, you should resign as soon as possible. I originally thought that the third brother was enough, but I thought it was too simple.
The third brother is busy looking for a place, so he can’t take care of the store. He also has to hire people.”
"Okay, big brother, we'll go and handle the resignation procedures right away."
"Then I'll arrange things for you."
"Well, brother, go ahead."
"Shanhu will wait for you to resign. Go and recruit people first. I have already found a cook. Go and find waiters. Hire young and pretty ones. Hire 20 to 30 first. After you find the people, you can train them. Here is the training manual. Take a look at it first."
"Brother, why do you need someone young and pretty? It's just serving dishes."
"Shanhu, that's a state-owned restaurant. We are different. We are positioned as high-end, so the service must be good. If we still insist on "innocent customers cannot be beaten or scolded", we will go bankrupt sooner or later.
We hire young and beautiful girls because they are pleasing to the eye. Haven't you heard that beauty is a feast to the eyes? They also need to have a good service attitude. I have written it all in the manual, including the procedures and so on. Take a look first."
"Bai Xue, take a look at these designs first and see which one you think is suitable for a waitress."
"Brother, I think this cheongsam is pretty, but the slit is too high. I guess the waitresses won't like it. This one is not too revealing, but it's a little bit off, a little tacky.
If it's an ordinary restaurant, it's definitely fine, but if you want to open a high-end one, it's a bit embarrassing."
"Bai Xue, I'm telling you that you have good taste. I have the same idea as you. I also think this cheongsam is good. I even specially designed several colors for it."
"Brother, how about this? You can design the slit of this cheongsam lower and make it longer at the bottom. I think the white one with blue and white embroidery is good, but the cost may be high. The red one is also OK, but it doesn't seem grand enough and is not suitable for young girls."
"Okay, so your task is to find a skilled tailor, hire him at a high salary, and have him make this suit for me.
The most important thing is not the clothes, but the people. This is just a small test. Our clothing factory should also be put on the agenda. First, teach the brothers and sisters of my third uncle, and then recruit people, and then teach them one by one.
As for sewing machines, we have one at home, and we can buy a few more later. I have three tickets, but four are not enough. I can also buy her an unused one like the one at Qin Huairu's house, and we can have about ten machines first.
The hardest part is the cloth. You take care of this first, and I'll use my connections to get us some cloth."
"Got it, big brother. Let's put the venue in the courtyard we bought in Shanhu. What do you think?"
"Okay, we'll set up a factory when we get bigger."
"Shanhu, what do you think?"
"Brother, there is no problem with recruiting people. I'll post a job posting. There are plenty of people looking for jobs. It's just that the training may be a bit difficult for me. I can understand the smiling service, even if you don't show your teeth.
But it's a bit difficult for me to teach them. I, a grown man, can't do it. And I think it's totally unnecessary to greet guests at the door, and we also need to use a unified speech. "
"Shanhu, can you please use your brain? How can I trust you to run five stores like this? You don't know how to do it, and you don't know how to find people. You are also a leader. If you don't know how to do professional things, just leave it to professionals. You just need to control the general direction."
"Ah, look at my brain, I've made a mistake. Big Brother, you're right. Professional matters should be left to professionals. I'll just be responsible for finding someone. I'll find someone to learn these first, and then pass them on to others."
"By the way, Shanhu, you still need to find an experienced accountant to do the accounting. It must be formal. I have already asked someone to go through the formalities. Remember, you must have the power over personnel and finance in your hands. It doesn't matter if you delegate other powers."
"Got it, big brother, how much is the salary for this waiter?"
"Let's order 80 first, and then increase it when we make money."
"Brother, isn't 80 a bit too much? Only senior workers get this salary."
"Not high. Good service can also help us attract a lot of customers. You can expand your scope."
"By the way, after Lao San finds another place, hurry up and decorate it. The decoration must be consistent. You can ask Lao San to book it. Don't be reluctant to spend money. Make sure it is according to my design."
"Got it, big brother, don't worry, we will definitely get it done."
"By the way, big brother, the third brother told me what our restaurant should be called, and he will ask the chef to make the signboard as well."
"I forgot to tell you that I registered the Sihai Restaurant, which means that we are all brothers in the world. We welcome guests from all over the world to come and dine."
"Si Hai Restaurant, OK, I'll talk to the third brother later."
"By the way, Sihai Hotel has shares in Li Huaide. I promised him at the time, and he also invested. With him around, we can solve a lot of problems. Li Huaide owns 25% of the shares, I own 25%, and Deputy Mayor Li owns 10%. You own 20%, and Shanhai owns 20%.
This is our first business. We can open it without them, but with them we can avoid a lot of trouble. The factories and companies we open in the future will belong to us brothers, and we will distribute the shares when the time comes."
"Brother, I know everything. I've also calculated that the money that the third brother and I contributed doesn't account for such a high share."
"If we go by investment, you and Shanhai will definitely not get that much, but you two still have to work hard, and the labor force will also have a share. Let me make it clear to you.
If you take the shares, I won’t pay you wages. If your labor force doesn’t take the shares, I will pay you wages. You are my brothers. If we become bigger and stronger in the future, it will be too disadvantageous to take the wages. I will exchange you for shares. Do you understand?"
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