Manager He is fifty years old and has worked in the group for nearly thirty years. Since his hometown is in H City, he applied for a long time before he had the opportunity to be transferred to work in Jordan, Huailan.

He has always been conscientious, worked seriously and was cautious. Although he has not achieved any major results in Jordan, he has enabled Jordan to develop steadily and maintain its original glory.

Today, he received a call from the group headquarters and was so scared that the wig on his head fell off.

I went to the famous shopping area with my assistant in a panic.

In addition, ask the secretary to find the store manager of M store as soon as possible.

The group of three gathered in the lobby in less than ten minutes. When Manager He saw the store manager of M, he hurriedly asked her to catch up without her having time to say anything.

The store manager of M had just walked back from personally sending an important customer to his car and had no idea that a big thing had happened in the store.

Isn’t this big?

Manager He’s secretary even called me. His tone was very serious. At first I thought I had made a big mistake.

She thought about everything she had done today but couldn't figure out what she had done today. With a confused look on her face, she followed Manager He to M's store.

At this time, Xiao Chen was standing at the door of the store, looking around in panic. There were four people sitting on the sofa inside.

Two well-dressed people were sitting on a double sofa. One could tell at a glance that they were the store's target customer group.

The other two people, dressed relatively plainly, were sitting on the four-seater sofa on the other side. They should be ordinary customers visiting the hotel.

But she believes that she has trained her subordinates well. Although they cannot treat all customers equally, they will always have the proper courtesy and attitude. Every time ordinary tourists come to the store, her staff will receive them politely and courteously. Even if they are just strolling around, they will not make them feel neglected.

Xiao Chen has been working under her for almost a year and is usually quite serious about his work.

So, what is going on?

The store manager of M frowned and followed Manager He until he entered the store.

"Store manager!"

Xiao Chen looked at the store manager with tears in her eyes.

The store manager waved his hand and asked her to wait a moment.

Then, when her feet moved towards Jiang Yuxin and Yin Xianglan, she saw Manager He had already raised his legs and walked straight towards Han Xi and Cui Ling.

She paused in her movement of raising her leg, was slightly startled, then quickly turned around and caught up with Manager He.

The reason why Manager He was able to find Han Xi accurately was because he saw the black gold card in her hand.

"Excuse me, are you Miss Han Xi and Miss Cui Ling?"

He bowed slightly, his tone respectful and cautious.

He knew their identities because he had received a call from the young master early in the morning, instructing him to treat these two people seriously.

Before he had time to guess what the future heir of the group meant, he received the call.

It really scared him to death.

"Yes!" Han Xi nodded.

Manager He smiled politely, "I wonder what you want me to do?"

Han Xi glanced at Cui Ling, and Cui Ling immediately told him what had just happened.

Finally, he added, "I wonder if this contemptuous service attitude is a tradition of the M family?"

The manager of M store turned pale with fright and glanced back at Xiao Chen.

Xiao Chen lowered his head and dared not say a word. Now he knew that he had offended a great god and regretted what he had done very much.

The store manager took a deep breath, walked forward, bowed his head slightly and said sincerely, "I'm sorry, Miss Cui, Miss Han, I'm the store manager of M's. First of all, I'm sorry for my mismanagement!"

She turned her head, looked at Xiao Chen with a stern and sharp look, and shouted, "Xiao Chen!"

Xiao Chen already knew that he was in great trouble. His eyes were slightly red, and he lowered his head and walked forward, "I'm sorry, Miss Cui, Miss Han, I was too shortsighted, and my tone was bad. I apologize to you, I'm sorry, I hope you can forgive me this time!"

At this time Jiang Yuxin suddenly said, "Xiao Xi, let's forget about it this time. She didn't do it on purpose. It's not easy to find a job now. Who knows, she might have a family to take care of!"

It's called a plea, but it makes people feel uncomfortable just listening to it!

Before Han Xi could say anything, the woman's words had already nailed her to the inhuman pillar of shame.

Cui Ling wanted to get angry, but Han Xi held her hand.

Let her be patient!

Han Xi smiled at her, but the smile did not reach his eyes. "I didn't say anything. As for how this clerk was punished, I won't comment. Just follow the rules and do it impartially. Everyone is responsible for their own actions, right? Or, if an employee in Ms. Jiang's company makes a mistake, will she be biased because of the employee's poor family background?"

Jiang Yuxin choked. She didn't expect that she would directly refute and even raise the issue to a higher level.

These words made her feel choked up and her face turned blue.

Yin Xianglan couldn't bear it, "What do you mean by that? Yuxin is kind-hearted. She just felt sorry for the clerk and wanted to help her. Why are you so stubborn?"

"Only she knows whether she has good intentions or not!" Cui Ling disliked Jiang Yuxin.

"You..." Yin Xianglan stood up angrily, and then pointed the finger at Han Xi, "Yuxin is so kind, and you blackmailed her into buying you a bracelet before. If I hadn't stopped her this time, she would have paid for your bag again. Don't you know your own worth? If you don't have money, don't try to show off here. Are you guys just trying to bully her?"

Han Xi glared at her with fierce eyes, and Yin Xianglan suddenly felt a chill in her heart. The aura of this superior was exactly the same as that of her father at home, and she suddenly felt a little scared.

Don't dare to say anything!

Han Xi's eyes drifted towards Jiang Yuxin, "Ms. Jiang, was that bracelet a gift from you or did I blackmail you? There was an eyewitness at the time. Do you need me to call him over? I don't like being blamed. Please explain it clearly to your friend."

"What do you mean?" Yin Xianglan wanted to say something, but Jiang Yuxin pulled her and she had to shut up.

Jiang Yuxin forced a smile and said, "I'm sorry, I did give you that bracelet. Xianglan didn't understand and said nonsense. I apologize on her behalf!"

The eyewitness was Qin Mingzhi. She couldn't involve him, otherwise the image she had worked so hard to create would be ruined.

As he spoke, his face showed grievance and tears welled up in his eyes.

Anyone who saw her like this would think that she had suffered a great injustice and was bullied and had to compromise.

Yin Xianglan became even more certain that it was indeed Han Xi who had blackmailed her friend for a bracelet and refused to admit it.

I hate Han Xi and Cui Ling even more.

Han Xi laughed when she saw Jiang Yuxin's hypocritical attitude. "Ms. Jiang, to avoid similar misunderstandings in the future, I will return the bracelet to you as soon as I get back. Please send me your address later!"

The bracelet is still in the drawer. She has never worn it once. It is really disgusting to look at it, so I took this opportunity to return it to her.

"It's really not necessary. It's just a token of my appreciation. It's not worth much!"

"No, that won't work. It's better to be clear. It's settled!" After saying that, he turned his head away from her without giving her a chance to speak.

At this time, Manager He finally had the opportunity to speak, and immediately signaled to the store manager of M.

The store manager was standing next to Xiao Chen and quickly stepped forward, "Miss Han, please rest assured that we will handle the matter fairly and give you a reasonable answer!"

As for why she said "reasonable" instead of "satisfactory", it was because she could hear what Han Xi meant by "official business".

This is to give Xiao Chen a chance to reform.

For this, she was very grateful!

Training an employee takes a lot of time and energy. If you fire him/her easily, it will waste a lot of manpower costs.

Xiao Chen is a newcomer and made a mistake of principle, so she should be punished, but she still wants to give her a chance.

Of course, if the same mistake is made a second time, there is no need to keep such a person.

Generally speaking, if a store clerk offends a customer and the customer complains, how can you get a "satisfactory" response from the customer? The only option is to fire the employee.

After all, the customers who come here to consume are not something that one or two employees can afford to offend.

Tap the screen to use advanced tools Tip: You can use left and right keyboard keys to browse between chapters.

You'll Also Like