Rebirth 05, starting from never dusting

This year's performance statistics for supervisory engineers, who must pass every exam, were nearly a week slower than last year.

Because there are too many people applying for classes this year!

Last year, only two face-to-face sprint classes were held. Counting the 10 people in the topic-based class, the total number of students was less than 450.

This year, the online school recruits students nationwide, and the classes are diversified, covering four offline and online classes. There are more than 15000 online school orders, and 600 students are enrolled in the face-to-face sprint class.

As of the end of July, according to statistics from the online school, 7 people had applied for the general intensive lecture class this year, accounting for 11700% of the total number. The pass rate was about 75%, or 8 people.

The reason for using "appointment" is mainly because a large number of people cannot be contacted, or they change their mobile phone numbers after changing the construction site, or they are working on infrastructure in a deep mountain and old forest without access to the Internet...

Of the 3300 people who applied for the high-efficiency class, only 550% of them have been contacted so far, and 16.7 of them successfully passed the test, with a passing rate of %. Most of those who failed to pass the test had one or two subjects left, and none passed just one. existence of the branch.

In other words, with Wang Li and other head teachers urging them to study and check in every day, they have basically mastered the methods and methods of learning, and are very satisfied with the quality of the online school's courses and teaching services.

If the pass rate of the high-efficiency class is quite satisfactory, the 318 people in the supreme worry-free class said that the 5880 yuan spent was well worth it!

Led by four lecturers including Zhang Yi and Xu Ying, the Wuyou Class has a high pass rate of 65%, which directly establishes its "really fragrant" status! (Wuyouban has only 660 orders.)

In comparison, only 6000 people passed the face-to-face sprint class priced at 318 yuan this year, with a pass rate of 53%, which was a little less than satisfactory.

When this set of data was released on the official website, many people expressed confusion.

Especially some candidates who have applied for the face-to-face sprint class but have not yet passed the exam feel particularly unbalanced.

They either left comments on the official website or called the online school to complain.

"Why should I spend more money than them? I haven't passed the exam yet!"

After receiving the call, Wang Li patiently explained: "Hello, sir, I need to explain something here. First of all, the worry-free class is an online class. Students who pass the exam have carefully completed the preparation plan we formulated, and they have paid a lot of money." time to devote to learning.”

"As for the students who participate in face-to-face classes, everyone's foundation is different. According to our understanding, some students have not even read the book before coming to the sprint class. It is a bit unrealistic to expect that they will be able to improvise in the end. Yes, you think so?"

When the student heard this, he immediately stopped complaining. He was the kind of person who didn't read much and was counting on taking the four-day sprint course to get to the beach.

"Sir, are you here? Please provide your name and contact information, as well as the scores for each subject this year. We will make a free test preparation plan for you next year based on your scores."

Under Wang Li's patient explanation, the student sighed and said, "No, the construction site is too busy this year. I will just read books next year."

This kind of student is quite reasonable, but when they meet some unreasonable people, they will be pissed to death.

"I suspect that your online school is cheating people. I am in the second class of face-to-face classes. Zhang Yi is the only one giving lectures throughout the whole process. He was already exhausted on the last day. I missed the three controls this year by 6 points and failed. The online school must refund part of my fees! "

"Hello student, first of all, congratulations on your passing the three exams. As for your three-control difference of 6 points, we are very sorry, but according to the training contract we signed, we are a face-to-face training class, not a 'guaranteed' Class', so your request for refund of fees does not comply with the requirements of the contract..."

Wang Li bit her lip and explained very politely.

As a result, the student couldn't listen at all because he was 6 points behind.

"I don't care, at least give me a refund of 1500. I heard them say that the three controls taught by Teacher Xu Ying are a hundred times better than Zhang Yi! The three controls taught by Teacher Xu Ying in the other two classes have all passed the exam, so why should we The second class is Zhang Yi!"

"This student, can you provide your name and contact information? Our class teacher will contact you later to plan your preparation plan for next year for free."

Wang Li felt that this was not the solution and immediately switched to the after-sales process.

Since Lulu returned to work, she has focused on strengthening the after-sales department of the online school and trained several girls who are extremely resistant to stress and specialize in dealing with such extremely difficult people.

"What do you want with my name and contact information? I'm telling you, don't play this trick with me!" This guy said in a dancing voice: "You're not going to refund the money, right? OK, I'll post a message in the online school's message area and let you know Everyone, look at your attitude!”

After hearing the beeping busy tone, Wang Li put down the phone and hammered the table twice.

"What's wrong with Sister Li?" someone asked.

"There is a guy who is 6 points behind in three controls. Let's refund him a thousand and five points!" Wang Li said angrily.

“There are still people like this??”

"This guy is too bad. The exam is inherently uncertain. There is no class that is 100% guaranteed!"

When everyone was chattering and complaining, someone shouted.

"Look, that guy really went to the comment area to post a post. Oops, there are other people helping him upvote the post!"

Wang Li quickly opened the message area of ​​the official website. Good guy, in such a short period of time, many people have already left messages.

"I also teach Class 2 face-to-face, and I haven't passed the three-control test. I think the poster is right. Teacher Xu Ying's teaching is a hundred times better than Zhang Yi's!"

"I agree. Teacher Xu has a beautiful voice and a nice voice. I didn't fall asleep during her three-control class!"

"Upstairs, what is your score for the three controls? Let me talk about mine first. I took Teacher Zhang's three controls and only scored 130 points. I compared it with Teacher Xu's trial class and felt that Teacher Zhang's lectures were too broad. , Teacher Xu’s lecture was not as detailed as it was. If I had listened to Teacher Xu Ying’s class that day, I would probably have scored over 140 points!”

"You are causing hatred upstairs, right? You passed with 96 points. What are you doing with so many points!"

"I suspect that the guy upstairs is showing off. I only got 125 points after taking Teacher Zhang Yi's three-control class. It's so embarrassing!"

Seeing that the good building was crooked like this, the owner of the building immediately jumped out to correct it.

"You guys who have passed the exam, stop pretending, we are discussing refunding the money!"

"Yes, the money must be refunded!"

"Yes, Class 2 failed to pass the exam. Let's go get an explanation!"

"Gather, count me in, I must give an explanation!"

"You spend the same money but don't enjoy the same teaching quality. If the online school doesn't pay, who will?"

The number of people signing up to discuss the matter is increasing, reaching more than 300 people.

Moreover, the online school receives nearly 30 to 40 complaint calls every day.

This group of people claimed to be students in the second class of face-to-face classes. Because Zhang Yi replaced Xu Ying in class, they failed the three control subjects.

When Ning Sui'an asked them to leave their contact information, the group began to hesitate and refused to provide contact information for various reasons.

For a time, Zhang Yi became the target of public criticism and was attacked by this group of people who had never passed the exam.

"These people have gone too far!" Ning Sui'an said angrily: "I think they are just here to make noise and spread rumors!"

Wang Li also nodded and said, "Yes, I carefully checked the pass rate of Class 2 in face-to-face classes and found that Class 2 has the highest pass rate, and the high scores in the three controls are all concentrated in Class 2."

"Is it possible that colleagues are causing trouble?" someone questioned.

Ning Sui'an said: "Do you still need to ask? This kind of thing is almost the same. It is definitely caused by others seeing our high passing rate and being jealous."

"Then...what if they really come to the company?"

Wang Li smiled and said: "We have signed a contract. Face-to-face classes do not necessarily guarantee a 100% pass rate. We have informed you before signing the contract. Even if they come to ask for a refund, there is nothing we can do."

At the same time, Yu Shuang also promptly fed back the news to Zhang Yi.

Zhang Yi and Shen Ye were on their way to the Qinghe Pipeline Sewage Cleaning Project.

After hearing this, he said calmly: "I know, if they make trouble together, just call the police."

"Would it be bad if we called the police?" Yu Shuang was a little worried.

Zhang Yi smiled and said: "Call the police first, and leave the rest to the legal department. They are more professional than us in this kind of matter."

"Is it really okay?" Yu Shuang was still worried.

Zhang Yi sighed and said: "What are you afraid of? I will be responsible for anything that goes wrong."

"Okay, I know what to do." Yu Shuang nodded.

She still has little experience in this area, otherwise there would be no need to ask Zhang Yi for instructions.

"One more thing, Teacher Xu Ying..."

"What's wrong with her?" Zhang Yi frowned.

Yu Shuang said: "The message area on the official website is full of posts scolding you. She was very unhappy when she saw it and said that if it hadn't been because of her absence from class, you wouldn't have been scolded."

"Hey..." Zhang Yi sighed and said, "By the way, you know I'm not good at comforting people."

Yu Shuang felt the same way. He really couldn't be counted on to comfort people.

If you ask him to persuade others, he will even do a wave of operations in the opposite direction, and sometimes he will be angry to death.

After pondering for a moment, Yu Shuang said: "We are trying to persuade you to return, but I feel that if you come forward in person, the effect will be better."

"Are you sure?" Zhang Yi expressed doubts.

Yu Shuang said: "Let's persuade him first and see the effect. Then you can come forward."

"Okay! You strive for immediate success, and try not to count on me!" Zhang Yi said.

After hanging up the phone, Yu Shuang rubbed his brows with a headache, got up and went to find Lulu.

"Do you have time now? I have a question for you, Chief of Staff."

Lulu is teaching her sister how to operate the backend of the online store.

Seeing Yu Shuang's frowning expression, he nodded quickly and said, "Let's go to your office."

After listening to Yu Shuang's story, Lulu thought for a while, "I have followed up on this matter, but I just learned about Teacher Xu's situation. I think, let's try it first. Today is the weekend. You Invite her out to dinner."

"Okay!" Yu Shuang was also an activist and immediately called Xu Ying.