The true record of a female CEO’s loyal dog

When Shu Xue arrived at the Jinghai Beijiao Shopping Mall owned by the group, the managers of the mall had already been waiting at the door for a long time.

Shu Xue felt exhausted after many days of continuous transfer, and she no longer wanted to talk nonsense.

It had only been half a year since Shu Xue returned to China, and the mall manager had not had any contact with Shu Xue. He just assumed that Shu Xue was aloof and difficult to get along with.

He gathered his energy and bowed forward to lead: "Mr. Xiao Shu, please come this way."

Shu Xue gave a muffled "hmm" and followed the mall manager to the dressing area on the first floor.

A middle-aged woman in pink clothes saw a large group of people following Shu Xue, and the people responsible for managing the mall all nodded and bowed to her. Guessing that Shu Xue was an important leader, she trotted over. Blocking Shu Xue's way.

The bodyguard behind Shu Xue judged that the woman had no intention of attacking, so he just took a step closer to Shu Xue without making any obvious defensive movements.

On the contrary, all the people in charge of the shopping mall seemed to know the middle-aged woman well. They were afraid that the woman would say something in front of Shu Xue, so they all stepped forward to stop her.

The mall manager said anxiously: "Ms. Wang, our mall has a department dedicated to handling customer problems. Just take the elevator to the 9th floor and turn left."

The middle-aged woman had obviously been here more than once. She already knew the tricks of the mall manager very well. She gave the mall manager a sideways glance and did not take him seriously.

With a Buddha like Shu Xue here today, she expected that the mall manager would not dare to do anything to her.

Shu Xue saw that the middle-aged woman had a complaint that she wanted to solve by herself. It was related to the group's reputation. She took the initiative to ask: "Ms. Wang, right? What problems did you encounter in this shopping mall?"

The middle-aged woman saw Shu Xue's polite attitude, and all the people in charge of the shopping mall did not dare to breathe in front of Shu Xue. They were sure that Shu Xue could solve her problem, so they were not as excited as before.

The woman said slowly: "Leader, I am not a careless person, but I will never suffer a secret loss in silence."

From the woman's short sentence, Shu Xue could already guess that the root of the problem was that the woman believed that this shopping mall had failed to act when things happened, which had caused damage to her personal interests.

Shu Xue kept a professional smile and continued: "No matter what problems you encounter in this shopping mall, you can tell me. If it is something I can solve, I will definitely help you solve it."

With Shu Xue's words, the middle-aged woman's attitude became more calm.

"Leader, please listen to see if this is what happened. I was shopping in your mall and found it raining when I went out. I saw that there was only one waiter at the door who was too busy. I didn't force the waiter to help me drive my car to the door. In order not to I caused trouble to others and drove in the parking lot in the rain. I have done my best, right? But when I turned around, I just asked your waiter to help me look at the things I just bought at your mall. All this can be given to me. Get rid of it?"

Shu Xue roughly sorted out the context of the matter, and then asked: "Have you seen the surveillance at the door? In other words, does the waiter at the door have any impression of who took the wrong thing?"

The mall manager answered before the woman, trying to avoid the mall's responsibility: "Mr. Shu, we checked the surveillance camera on the spot. It was taken by an old man who was walking by. We also called the police. It's just that the police found this old man. By that time, this lady’s things had either been thrown away by the uncle as useless, or they had been opened and used.”

This means that it cannot be returned to the owner as is.

So, this middle-aged woman's request should be compensation according to the price.

But since the police have been called and the person who stole the property has been found, can’t the middle-aged woman just ask the man directly for compensation through the police?

How could the mall not be able to resolve the issue satisfactorily if it only bears a small part of the responsibility at most?

Although Shu Xue was thinking this way, as the person in charge of the group, she could not tell the guests directly. Moreover, judging from the bewildered performance of the shopping mall manager, the shopping mall must have an unshirkable responsibility, but the middle-aged woman has not yet said it.

So, she changed to a euphemistic way of saying: "Ms. Wang, can you tell me your ideal solution?"

As she said herself, the middle-aged woman is indeed not a messy person.

"Boss, the man who stole my things can only compensate me for the normal losses at the original price. But I also have a limited edition Dior bag inside, which I just bought from your mall store. In order to avoid getting caught in the rain, I Put it together at the entrance of the mall and let your waiter look at it for me. But within five minutes, I dropped it! This bag is no longer available, but I really like it!"

"I have seen the surveillance at that time and even recorded it."

With that said, the woman opened her mobile phone and handed it to Shu Xue to show her the images at that time.

"Look, leader, has your waiter noticed that this old man is taking my package? But he just glanced at it and was busy delivering umbrellas to the customers in front of him, without even stepping forward to stop him. I just walked away, Your waiter won't have forgotten that I am the owner of this package, right?"

Sure enough, the mall was derelict in its duties.

Moreover, a limited-edition Dior bag is worth a lot of money, exceeding the scope of the general compensation of the mall. It’s no wonder that the mall has been dragging its feet on solving the problem.

The mall manager quickly explained: "Mr. Shu, the mall has a special place for storing valuables. This lady neither clearly informed that there were limited edition bags in the package, nor did she store the package in a specially designated place. I think..."

Upon hearing that the manager was still shirking responsibility, the middle-aged woman suddenly became anxious, "What do you mean? Do you mean to blame myself?"

"Isn't it..."

Shu Xue couldn't help but frown. She wondered how the shopping mall manager passed the professional quality assessment. How could you start an argument with a guest on the spot? Wouldn't this make the problem more difficult to solve?

"All right!"

Shu Xue interrupted the manager and turned to the middle-aged woman with a smile: "Ms. Wang, I already understand what happened. We will compensate you with an identical bag. It's convenient for you to show me what you bought. Do you have a photo of the product or a receipt? Let me see which model it is, so I can ask my assistant to get it for you as soon as possible."

Negotiating with key leaders is refreshing.

The woman's request was resolved, and she suddenly beamed, "Okay, okay, I have the photo on my phone, boss, I'll show it to you right away!"

With that said, the middle-aged woman raised her phone again.

Shu Xue accidentally glanced at the surveillance camera that was still playing.

Her pupils dilated instantly.

Shu Xue held the woman's hand as she prepared to turn off the video, "Wait!"

In the real-time surveillance at nine o'clock in the evening, a man wearing a black mask and a peaked cap appeared in the light drizzle.

After the man got out of the sports car, he turned right into the 24-hour convenience store next to the mall door and bought a bag of bread and a bottle of water.

Although the man was fully armed and only showed a pair of deep eyes, Shu Xue was still able to determine through the blurry video that this man was Gu Xu.

The fact that Gu Xu went to the supermarket to buy things was not surprising in itself.

What's strange is the monitoring time. The upper left corner clearly shows the day she took Gu Xu home to meet her grandfather.

Moreover, Gu Xu didn't even change his clothes, he was still wearing the long coat he had worn when he parted with her.

In other words, after Gu Xu sent her back to Chaowu Palace that night, he did not go to Jinghai Airport, but went in the opposite direction to the northern suburbs of Jinghai.

What was he doing in the northern suburbs at night?

Why lie to yourself?