Urban Life: Our Youth

City Mobile Company.

Our mobile company building is located to the west of the city's clock tower, with only a road in the middle. The building is thirty stories tall, and our office is on the 18th floor, which indicates that coming here is equivalent to entering the eighteenth level of hell!

This is a huge kingdom.

The system here is complete and the levels are strict. There are "A, B, C...Z" levels, and I belong to the last level: "Z" level. If you want to advance, you have to climb up one level at a time. Even if you want to start from Climbing from "Z" level to "Y" level is as difficult as climbing to the sky.

I hurriedly got on the elevator. There was a fingerprint sign-in machine at the door of our department. I signed in. When I looked up, it was exactly eight o'clock. I was secretly glad that I was not late. Otherwise, I would have been fined 50 yuan.

I came to our Yaohai District Group Marketing Conference Room.

District manager Zhang Hong has arrived and is sitting in the middle of the conference table.

I saw that she was slightly plump, about 160 centimeters tall, in her 30s, with thin eyebrows, big eyes, a high nose bridge, thin lips, high cheekbones, and light makeup.

She had opened her laptop.

Our conference room is very spacious. There is a conference table in the middle. This table is very long and has oval shapes at both ends. We sit on both sides. I sit at the end, which is too close to the leader, and I get scared easily.

There are about 40 colleagues present.

"Everyone, with the gradual upgrading of the network, we will usher in a new and faster 5G era. This is both an opportunity and a challenge for every employee of our mobile company. Currently, China Mobile, China Unicom, China Telecom The three major operators compete for the market with each other, and the competition is fierce. Although we currently have the largest number of mobile users, with the transfer of China Unicom's CDMA business to China Telecom, China Telecom's business has become more comprehensive. From the previous broadband-based The main single business has added C network mobile terminal business, which is seizing our mobile terminal market. In response to this situation, the marketing department of the Municipal Group has instructed us to strengthen the promotion of mobile terminal business, maintain old customers, and develop new customers, especially They are high-end users. Since the telecom broadband business started operating relatively early and has a relatively high market share, our broadband technology and network are now relatively mature and need to be vigorously promoted," Zhang Hong said.

"I would like to ask Manager Zhang, does the company have any policies regarding the mobile terminal business?" I asked.

"Yes," Zhang Hong said, taking out a blue iPhone 13. "Aiming at high-end users such as business owners, administrative leaders, and financial directors, the company has specially launched this phone with 512G of memory. Both new and old users can pre-store The mobile phone fee is 7200 yuan, which will be repaid in 24 months. The monthly rebate is 300 yuan. The minimum monthly consumption is 300 yuan, and the mobile phone will be given away for 0 yuan. For every mobile phone you sell, there will be a commission of 7.55 yuan. However, [-]% will be deducted. Tax money.”

"Manager Zhang, it is estimated that it will be very difficult to promote this business: first, the pre-deposited phone charges are too much; second, the time for rebates is too long; third, the monthly minimum consumption is relatively high; fourth, the commission is too low. "The fat man Sun Hao analyzed it after listening to it.

He and I are in the same team, and he is our team leader, responsible for the market in the East. Our Yaohai District is divided into eight regions: East, South, West, North, Southeast, Northeast, Southwest, and Northwest, with five people in each region. .

"How can there be a free lunch in the world? You must know that we give away mobile phones for 0 yuan. Even if the user buys a bare phone, it will still cost about 7000 yuan. Our company is not making any money. We just hope that users will cooperate deeply with our mobile company. Try to prevent users from leaving the Internet," Zhang Hong said.

"So, may I ask Manager Zhang, what are the policies for broadband services?" I asked again.

"In order to compete for the broadband market, the company has launched a pre-deposited broadband fee of 480 yuan, and 24M broadband is connected to the home. The broadband fee will be refunded in 20 months, with a monthly refund of 159 yuan. The minimum monthly consumption is 1000 yuan. The broadband is not limited to the length of time, and additional gifts are given. [-] minutes of calls between home users are free, and the call duration is not included. For every successful call, the company will give you a commission of [-] yuan," said Manager Zhang.

"Manager Zhang, it will be very difficult to promote this business. First of all, the telecommunications company only needs to deposit 360 yuan, but we have to deposit 480 yuan. The threshold is relatively high; secondly, the minimum monthly consumption is 129 yuan, but we But it was 159 yuan, which was 30 yuan higher; finally, the commission was also low." Sun Hao added.

"How can the company's policies be the same? You have to understand that the higher the user's first-time prepaid broadband fee, the higher the user stickiness. Although our package is 30 yuan higher, they give away 500 minutes of call time. But we are giving away 1000 minutes, which is an extra 500 minutes. Calculated in this way, it is more cost-effective for users," Zhang Hong said. "The promotion of any business has a certain degree of difficulty. We must think more about success and less about failure. Find a reason! The same network coverage, the same policy, why do some people do well and some people do poorly? What is the reason? As the saying goes, attitude determines everything. Not much to say, what is unclear? Please contact me later and let’s call it a night!”

After Zhang Hong finished speaking, she put away her laptop and returned to her office.

Seeing that everyone else had left, Sun Hao came to me and said: "Every business of this company is so difficult. Even if you want to sell a mobile phone or apply for a broadband, it is very difficult. These days are still difficult." How's it going?"

"Your business ability is very strong, I believe you will do a great job!" I said with a smile.

"What's great about it? I can't learn enough from you." He said.

"The high-end mobile terminal business requires a certain amount of connections. The more high-end people you know, the better. Your connections are wider than mine." I said.

"What's the use? The people I know have already changed their mobile phones. I can't ask them to buy another mobile phone. Who doesn't have broadband at this time?" Sun Hao said, "I Let’s take a break and play King of Glory for a while, wait until we get off work at twelve o’clock, then sign in, and that’s OK, ‘The revolution has not yet succeeded, comrades still have to work hard,’ so work hard.”

Subsequently, I took the customer number of the mobile terminal issued by the group marketing department and conducted follow-up visits one by one. I screened the users twice and visited the users with strong intentions.

Of course, this probability is relatively low. You may make a hundred calls, but maybe only one or two people will be really interested. For people who are not thick-skinned and have poor psychological quality, they really can't bear this kind of blow.

"Hello, do you want to change your mobile phone?" I dialed a user's number.

"Sorry, I'm very busy right now and don't have time to talk to you." A man's voice came from the other end of the phone, and then he hung up.

"Hello, I'm from the mobile company. Our colleagues called you last time and heard that you want to change your phone. I recommend iPhone 13 to you." I said.

"How much does the mobile phone cost?" The other party is a woman.

"There's no charge for the mobile phone, it's free!" I said.

"Is there such a good thing in the world? Last time, a woman called me back, but you are a man. Is it a telecommunications fraud?" The lady said and hung up the phone.

"Hello, would you like to apply for mobile service?" I dialed another user's number.

"I've said it many times, no way, no way. Why do you always call me every day? Isn't it annoying?"

"..."

The customer's answer is generally like this. If you can say a few words to you politely, you are lucky.

Unfortunately, I started calling at 08:30 in the morning and continued until I got off work at [-] noon. No one had the intention to change their mobile phones. Either they felt that the pre-stored phone credit was too much, or they thought that the minimum consumption was too high, or they simply decided not to change their phones. Hang up the phone. In short, there will be various reasons for rejection.

After I went to work at 02:30 in the afternoon, I continued to beat me until I got off work at [-]pm. The beatings made my mouth dry, my tongue was dry, and my head was dizzy.

After get off work, I didn’t go home. Instead, I spent four yuan to buy a bucket of Master Kong Spicy Beef Instant Noodles. After eating, I drove to our Dongpian Community to “sweep the community” and go door-to-door to promote broadband services. , because it is only at night when residents get off work and there are people at home. Today I visited the promising community.

This community is a new community with a total of twenty buildings, each building has twenty floors and four households on each floor.

But the occupancy rate is less than 20%.

I was holding a mobile company handbag in my hand, which contained various promotional leaflets. Starting from Building 1, I visited door to door to promote our mobile broadband business.

When this community was first built, Telecom had already come to promote it. We were late in promoting it, so most of the broadband installed was provided by Telecom.

I kept visiting until around nine o'clock in the evening, and finally, a user agreed to install our mobile broadband.

I was very happy and registered his name and mobile phone number. When I went to work the next morning, I just reported it to the company. After the company entered his information into the system, it would send someone to install it.

At about ten o'clock in the evening, I dragged my exhausted body back home. It seemed that the legs were no longer mine.

I took a hot bath and just went to bed, getting ready to sleep. Suddenly I heard my phone ringing. I opened it and saw that it was a message from Zhang Chuying: "Shaozhe, come here quickly. My little brother Zhang Chuan is still here." Not home, can’t be found.”

"Don't worry. What's going on? Didn't he go to school today?" I replied.

"In the evening, the head teacher, Mr. Li, called me and said that he did not go to school this afternoon."

"Didn't go to school? Then why did he go?"

"I don't know, I still can't find him."

"Okay, I see, I'll be right over here."

So, I put on my clothes and drove over.