Urban Life: Our Youth

Not long after, He Laowu came to Manager Zhang's office.

"Manager Zhang, look for me!" He Laowu came in with a smile from outside.

"Mr. He, you're here, please take a seat." Manager Zhang greeted him warmly.

Manager Zhang stood up again and made him a cup of hot tea.

"Thank you very much," He Laowu said, "Boss, what are your instructions for calling me here?"

"I don't take the instructions seriously. I just invite you to come over and have a chat." Manager Zhang said with a smile.

"Manager Zhang is a very busy man. I want you to come over, not just for a chat."

"Mr. He, since you have said this, I will open the skylight and speak out. In fact, it is not a big deal.

We, on the business side, are partners. Your store has had a good cooperative relationship with our company for a long time. On the personal side, we have known each other for many years and are considered good friends. I invite you here today. I have something to discuss with you. Please communicate. "

"Manager Zhang, you are right. We are friends. If you have anything to say, please just say it."

"Some people have reported that there is a phenomenon of order grabbing in your store. I think we are all friends, and we will not hurt the harmony because of this trivial matter."

"Grabbing orders? Who is grabbing whose orders?"

"It's like this. The clerks recruited by our company reported that there are salespeople standing at the door of your store and actively asking customers whether they have to pay the phone bill. If the customer answers that they have to pay the phone bill, they will ignore it. If they are buying mobile phones, They brought customers to your counter to buy mobile phones. As a result, the two counters of our company have not been open for more than a week now. There is a saying that if you have money, everyone "Make money, I mean, please explain to your store clerk that it is okay to welcome customers, but don't mislead customers. Let the customer buy a mobile phone wherever he wants," said Manager Zhang.

Unexpectedly, when He Laowu heard what Manager Zhang said, his face darkened and he said, "Your clerks don't go to greet customers. Our clerks stand at the door to greet customers and take the initiative to say hello to them. What's wrong with this?" ?

They just politely asked the customer if they wanted to pay the phone bill, but did not directly pull the customer over to buy a mobile phone.

In addition, the location of your counter is biased, and the mobile phones you sell are contract phones, which have great limitations. You must know that many customers are unwilling to participate in contract plans.

If a customer doesn’t want to buy a mobile phone in our store, our clerks can’t do it, right?

How can we say this is our store clerk grabbing orders?

If your company’s store clerks can’t sell mobile phones, how can they blame us? "

"Mr. He, please don't get me wrong. I mean, you are a big boss. You are the major shareholder in the store. There are more than 100 counters. Our company, Li Shaozhe, only rented two counters there. What he sells is They are all products of our company, and to some extent, they also represent the image of our company. He also has tasks on his head every month, so I hope you will take care of him for the sake of being a friend."

"Manager Zhang, I am not the kind of person who only cares about making money and not about feelings in business," He Laowu said, "Well, is he in the company? If so, please let him come over and let's chat together. chat."