Goddaughter CEO fishes for Qin Xun and Xia Ning

Liu Neng glanced at the office door, lowered his voice, and cursed impatiently.

"You know that I am a VIP, but you still ask me to wait at the door?"

"You should have taken me directly to the presidential suite. I ran all the way to apologize and show enough sincerity."

"You leave people at the door?"

He pointed at Qiao Lele and his voice became colder and harsher.

"How on earth did you pass the training test?"

Qiao Lele answered truthfully.

"I passed with full marks."

Liu Neng: "..."

He sighed and took a deep look at Qiao Lele.

"It seems that the training requirements need to be raised a little higher."

Qiao Lele looked embarrassed.

She understood that look and she should have been fired.

But Qin Xun didn't want to come in the first place, so how could he listen to her and go sit in the presidential suite.

What if he sneaks out?

Liu Neng adjusted his collar and hairstyle and said seriously.

"That's right, I can demonstrate customer complaint handling for you on the spot."

"Look carefully, I will only teach you once."

When Qiao Lele heard this, she felt a bit familiar and thought about it carefully.

I remember this is what Qin Xun said.

It seems that manager Liu Neng often views Qin Xun’s videos, so he might also be a fan of his!

Liu Neng's face gradually became serious, he walked out of the desk and said in a deep voice.

“Managing Customer Complaints of Insect Bites.”

"First, apologize, sincerely apologize."

"Second, those with serious injuries should be sent directly to the hospital, and those with minor injuries should go directly to the office medicine box to get medicine."

"Third, free of charge."

"Fourth, if the customer is still not satisfied, then negotiate for compensation."

“The entire process should be done with respect for the guest.”

"But we can't be too humble and lose the reputation of Fitton Ski Resort."

"Neither humble nor arrogant, after all, some people just like to pinch the weak."

"The weaker you are, the greedier he is."

He stopped and turned to look at Qiao Lele.

"Just like Wang Duoyu in "The Richest Man in Xihong City", some people just like our unruly look."

Qiao Lele nodded.

There was this question in the orientation training for new employees, and she got full marks.

But a theory is a theory after all.

It is still a bit difficult to practice, especially when the guest has a special status.

Unruly?

It’s a bit difficult!

Qiao Lele nodded humbly and said.

"My skills are too limited and I am still a little nervous when facing distinguished guests."

"I can't be as humble as Manager Liu, or even unruly."

Liu Neng laughed.

"Then just wait and see!"

"I'll show you what it means to remain calm even when Mount Tai collapses in front of you."

After saying that, he walked quickly towards the door of the office, not daring to keep the VIP guests waiting too long.

As he walked towards the door, he asked casually.

"Where are you in your customer complaint handling process?"

Qiao Lele: "The first step is to apologize."

Liu Neng: "???"

He stopped immediately, a little surprised.

In the customer complaint handling process, generally one step is resolved before proceeding to the next step.

The recruitment requirements of Feiton Ski Resort are actually quite strict, and the people they recruit have a decent work attitude.

Generally, the first step is to apologize and the second step is to get medicine.

Usually you get stuck in the third step - free order.

Qiao Lele is a part-time worker with only a few hundred yuan in free credits, so it’s normal to get stuck in the third step.

But...are you stuck at the first step?

Liu Neng looked at the closed door of the office and asked in a low voice.

"Is this guest so difficult to deal with?"

Qiao Lele shook her head.

"no!"

"I apologized and he forgave us without asking us for any compensation."

Pause and correct immediately.

"They want us to pay 30 yuan in compensation."

Liu Neng: "???"

"30?"

"No Wan?"

Qiao Lele nodded.

"30 yuan!"

Liu Neng opened his eyes wide and looked at Qiao Lele with a shocked look on his face.

"The other party has accepted your apology and compensation, why did you bring him here?"

Qiao Lele explained seriously.

"Although the other party has forgiven us."

"But I'm not worried."

"I'm worried that if something happens to his health, the reputation of Fitton Ski Resort will be damaged, so..."

"Force him to come here to negotiate reasonable compensation."

When Liu Neng heard these words, he felt a little dizzy.

The other party forgives.

Are you worried?

Forced here?

Negotiate reasonable compensation?

Liu Neng looked at Qiao Lele, lowered his voice and gritted his teeth.

"Are you a joke sent here by the monkey?"

"I don't care about the guests, but you insist on dragging them over?"

"Are you sick?"

"What's wrong with you?"

When Qiao Lele heard this, she felt familiar again.

Oh yes.

I just heard Qin Xun say the same about himself.

Liu Neng looked at Qiao Lele who said nothing, and became even more angry and lowered his voice.

"You wait until you settle your wages, and then leave on your own!"

"Our temple here is small and cannot afford a big Buddha like yours."

Qiao Lele nodded.

She was not surprised, she had been prepared for it.

But that's okay.

You can also work as a waiter in other restaurants, which also pays 20 yuan an hour.

At worst, I will have to save enough money for plastic surgery a year later!

Liu Neng ignored Qiao Lele and walked quickly towards the office door.

Although Qiao Lele was stupid, he felt relieved now.

The guest was forced here by Qiao Lele, a big fool.

The other person is very easy to talk to.

I just need to apologize sincerely, get a free order, and give you some buffet coupons.

That should do it!

The customer just said that he would pay 30 yuan. He is obviously a generous and kind-hearted person, so he may not even need to pay for it.

Liu Neng showed a professional smile on his face and quickly opened the door.

I saw a man and several women standing outside the door.

Several of them were wearing masks and sunglasses.

He couldn't help but be startled.

Who are these people?

Mysterious!

Liu Neng pushed the door as far as possible with a smile on his face.

"Dear guests, I'm really sorry to keep you waiting for so long."

"I should have come to apologize."

"The new part-time worker is so ignorant that he makes you guys have to go through this difficult journey."

"Please come inside, please come inside!"

Qin Xun didn't hesitate, walked in openly and nodded to Qiao Lele.

Qiao Lele smiled, a bit bitter.

Qin Xun guessed it immediately.

This girl who worked hard to save money for plastic surgery should be fined or fired.

The rest of the people came in one after another.

Liu Neng wanted to invite the group of people to sit on the sofa while making tea.

But when I saw the masks and sunglasses on the faces of Qin Xun, Ye Lan, Mao Qianyi, and Song Ying, I felt strange and hesitated.

He asked very carefully with a smile on his face.

"Can you please take off your mask and sunglasses?"

Qin Xun nodded and took off his sunglasses and mask.

Liu Neng: "..."

He recognized Qin Xun and turned pale.

"That...that..."

"cough!"

"Mr. Qin, you were bitten on the chest by a tick?"

Qin Xun nodded.

Liu Neng felt his eyes darken, the world was spinning, and the strength in his legs seemed to be drained immediately.

His legs weakened and he fell to the ground.

suddenly!

A pair of strong hands supported him.

Qiao Lele's voice whispered in his ear.

"Manager Liu, didn't you say that you would...not change your face even if Mount Tai collapsed?"

Liu Neng turned to look at Qiao Lele's sincere face and opened his mouth slightly.

Damn it?