Official Ladder [Grassroots Civil Servants]

Since the beginning of the first month, citizens have discovered that Chang’an is undergoing changes visible to the naked eye. Everyone is surprised by the quiet changes in the streets. Some people in the circle of friends sigh: "Now the streets are much cleaner."

In Chang'an, where the first lunar month is not out, the streets and alleys are decorated with red lanterns in a festive atmosphere, and the streets and alleys are clean and tidy with a new look.On the scrolling screen of the subway station, on the urban leisure square, and on the advertisements on both sides of the road, a civilized slogan "Chang'an is more beautiful without cigarette butts falling on the ground", sparked a wave of people picking up cigarette butts in the ancient city of Chang'an. The development of the three revolutions of "cigarette butt revolution, toilet revolution, and administrative efficiency revolution" has made Chang'an's urban civilization construction reorganized, starting from the "heart".

Just as Wang Hongtao, Member of the Standing Committee of the Provincial Party Committee and Secretary of the Xi’an Municipal Party Committee pointed out on TV: "Small cigarette butts reflect the big problem of cadres' work style; small toilets reflect the big problem of our management level and ability. Both of these are what Chang'an needs to achieve as an ecologically livable city, a famous tourist city and an improvement of the investment environment."

Since the trumpet of the "toilet revolution" was sounded, the problem of toilets that has been criticized for a long time has been significantly improved. The results of this revolution are gratifying.

But creating a good tourist environment cannot stop here. The level of civilization of a scenic spot or even a city will profoundly affect tourists’ impression and satisfaction with this place. The sanitation environment is the face of a city and an important symbol of urban civilization.

The concept of "global tourism" not only focuses on scenic spots, but also builds tourism resources, ecological environment, public services, and civilized quality in the region as a whole.That is to say, the tourist experience has already begun the moment a tourist walks into the city.The most intuitive view of a city is whether a street, an alley, or a toilet is clean or not.It represents the cultural connotation, degree of civilization, and lifestyle of a city, and it also reflects the quality and cultural taste of the residents living in the city.Although these three revolutions start from small details, they are small cuts, in-depth analysis, and major principles.

"If you don't sweep a house, how can you sweep the world", the details affect the image of the whole city.Chang'an issued the "Xi'an Civic Civilization Convention", which aims to maintain the urban public environment and public order, and regulate and restrain citizens' public and daily behaviors.

Wang Hongtao has also publicly appealed many times: Chang'an is a tourist destination favored by Chinese and foreign tourists. The ancient buildings and cultural relics with a long history make people intoxicated. Based on the profound cultural accumulation in the city, all citizens are requested to act and contribute to making Greater Chang'an better. The change of the city starts from me!

Seeing the pictures of thousands of citizens working voluntarily, one will think of the 60s and [-]s of last century, when the masses actively participated in social public undertakings.Don't throw garbage, don't spit... A seemingly small action is an indispensable brick and tile to build a city's civilized appearance.

The three major revolutions are just a moral revolution. Through each cigarette butt, each toilet, and each service... arouse the morality and self-discipline in everyone's heart, and stimulate people's enthusiasm for urban civilization. The quality that citizens of a civilized tourist city need to possess.

Tourist volunteers wearing red vests shuttled around every corner of Chang'an Scenic Area, fulfilling volunteer duties for civilized travel.They picked up cigarette butts and rubbish at random, persuaded tourists to line up for buses in an orderly manner, and supervised the behavior of uncivilized tourists. Zhang Ming, a college student volunteer, said: "The ancient city will be more beautiful if the rubbish does not fall to the ground. Let us start with the small civilized things around us. Join hands and cheer for Xi'an!" The reporter learned that this was organized under the guidance of the Party Working Committee of Qujiang New District, with the support of Chang'an Health and Family Planning Commission and the Bureau of Culture and Tourism. Voluntary service activities with the theme of "New Qujiang".

With the opening of the Civilized Tourism Volunteer Activities in 2018, volunteers from all walks of life collectively pledged to "start from themselves, start from the small things around them, travel in a civilized way, and build a beautiful Chang'an together", so that the flowers of civilization will bloom all over Chang'an .Volunteers are like waves, gathering together can have a strong positive energy influence.With the growth of tourism volunteers, the influence will also be more far-reaching. Only by giving full play to the power of each volunteer and starting from small things, can civilized tourism be promoted so that citizens and tourists can enjoy more beautiful scenery.

Today, the newly established Market Supervision Bureau of Chang'an City implemented the instructions of the Municipal Party Committee, innovated the concept and methods of supervision, invested 8000 million yuan, and unified the distribution of monitoring and visual equipment for 39598 catering units in the city. Large restaurants, school cafeterias, and central kitchens Four types of key units, such as collective dining delivery units, have achieved full coverage, realized "bright kitchens and bright stoves", implemented strict source prevention, strict process control, and strict product inspection to promote the healthy development of the catering industry and build a solid dining environment for citizens and tourists. security line.

In Xibei Noodle Village on the South Second Ring Road, all food production windows are partitioned by glass, and the "bright kitchen and bright stove" allows customers to directly see the chef's operation process in the lobby.The store manager told the reporter, "After implementing the transparent kitchen, customers generally report that the environment is better, they feel more at ease about food safety, and the business in the store is getting better and better."

"Bright Kitchen and Bright Stove" allows citizens to eat with more peace of mind, and the improvement of the level of supervision also makes citizens "safe on the tip of their tongues" more secure.This year, the Market Supervision Bureau and the Administrative Examination and Approval Bureau implemented 365 days to handle licensing matters, optimized handling procedures, implemented "one visit at most", and provided "five-star services" for enterprises and individuals.

At the same time, all catering service providers will be assessed quantitatively and graded, and the results will be announced to the public.The Food and Drug Network Operation Supervision and Management Office was established to strengthen the management of the third-party online food ordering platform.

截至目前，全市共有31家超市通过了创建“放心肉菜示范超市”市级验收，其中15家通过省级验收；建成食品小作坊示范户200户、小餐饮服务食品安全示范街区23条、餐饮服务食品安全示范单位532户。

Netizens consulted, where should they complain when encountering unqualified "small dining tables"? Is it difficult to supervise small dining tables in residential buildings?

Since March, Chang'an has formulated and issued the "Measures for the Administration of Food Safety Registration and Filing of School Meal Places for Primary and Middle School Students", which implements registration and record management for the food safety management of school food service places for primary and middle school students, and publishes it on the official website. Safety registration and filing are in progress. There are 3 out-of-school lunch places for primary school students.

The many off-campus meal places scattered in urban residential buildings and adjacent to the students' schools are places that cannot be ignored for students' eating and drinking consumption. They are generally called "small dining tables". Incorporated into the scope of supervision to ensure that there is no blind spot in supervision, and at the same time, door-to-door services do not increase the burden on the "small dining table". They have become reasonable and legal.

This move has been praised by all the citizens, who doesn't want to eat clean and use it with confidence!

In March, Chang'an City Cultural Tourism launched three large-scale activities, which became popular all over the Internet: First, launched the "Meet Chang'an, Promote Chang'an" award-winning song contest, soliciting and promoting Chang'an's high-quality works from the whole society, with 3 first prize 1 million yuan will be awarded, 100 second prizes will be awarded 2 yuan, 80 third prizes will be awarded 3 yuan, and 60 encouragement awards will be awarded 10 yuan. We will do our best to promote the award-winning songs. We hope that music practitioners across the country will actively participate. The song of people” was the first to be selected; second, the first batch of 50 tourism experience officers and Chang’an tourism promotion ambassadors were recruited from all over the country. People must find out the shortcomings and deficiencies of Chang'an tourism; thirdly, the Chang'an Municipal Bureau of Culture and Tourism recruits 100 high-quality tour guides from the whole society with high salaries, and the recruitment process is broadcast live on the whole network. Tourist attractions, several Internet celebrity tour guides signed up for the first time.

The three activities were hyped up on the Internet, and Chang'an became a hot topic on the Internet again.

According to Wang Hongtao's instructions, it is to make Chang'an Yueyue a hot spot, and the popularity will not dissipate, and become an "Internet celebrity" city. The traffic will definitely be transformed into real economic benefits. The number of tourists in Chang'an City is increasing visible to the naked eye!

After the major rectification and improvement of the business environment began, the citizens found that the masses were less "running errands" and more information was "running away". The migration of "offline" business to "online" has become a reality.

Go to various government affairs halls to do business, so that the masses can feel the service of "love, caring, dedication, care, and sincerity".

Walking into the Chang'an Municipal Government Service Office for the first time, Huang Baojian turned his emotions into an exclamation, "Wow".

"This is not like an ordinary office." Huang Jian, a citizen who came to apply for a construction permit, said that there are no guards at the gate, but there are security guards who help guide the way; The staff of the watch, the printing is free; the staff in front of the window are busy, and the rest area is waiting for the machine to call the number...

The clerk sighed, as soon as he entered the door, there was a feeling of "the customer is God"

Provident fund loans and social security payments can be processed at one station; "Shoulder to shoulder" consultation and counseling can be done without all the documents; skip the queue, and it only takes one hour to complete things that can be done in one day; please provide comments, opinions and suggestions will be collected through multiple channels; Procedures were simplified, 1 approval materials and links among 35 handling items for 115 items of administrative approval were canceled, 42 handling materials and procedures were optimized, and the processing time of 13 handling items was shortened to optimize coverage The rate reached more than 15%.

Wang Hongtao instructed: The Administrative Examination and Approval Bureau should improve the handling guidelines, simplify the handling process, raise the approval standards, facilitate the people to handle things, resolutely cut off all kinds of unnecessary certificates and cumbersome procedures, and minimize the flexibility and space for providing various certification materials.All certification and stamping links that are not based on laws and regulations will be canceled in principle.Where the administrative department can obtain relevant information through information sharing with other departments, it shall not require the applicant to provide relevant certification materials, further reducing the certification materials provided by the applicant, and improving the efficiency of handling affairs.

The newly established Administrative Examination and Approval Bureau has achieved it, and the citizens have felt it.

How can such a government not praise it for taking the initiative?How can we not be delighted by the little changes in Chang'an!