1987: Sleepless Tonight

He took Kevin out of the office.

Hannah and Fang Bilong also followed.

The four of them wandered around Liji Shopping Mall and observed the operations of Liji Shopping Mall. During this period, Kevin asked some questions, and Hannah and Fang Bilong both helped translate.

The problem is different from many common problems and does not seem to be related to the operation of department stores.

The first thing he asked was: Are you happy at work?

They didn’t ask about salary, bonuses, or benefits, but about psychological feelings.

Foreigners and Chinese people do think about things differently. Now, if a Chinese leader or reporter comes to interview, they will definitely ask about the company, bonuses, and benefits.

But Kevin asked about happiness.

It wasn’t until 30 or 20 years later that relevant reporters would ask this question, because now, even in the city, many residents’ families are not living well off, and they are very short on money, and it takes several days to eat. For a meal of meat, several members of a family are crowded into a house of more than [-] to [-] square meters, and many of the houses are in the form of tube buildings without independent bathrooms or even kitchens for cooking.

Including wearing it for traveling is inconvenient.

How happy is this?Knowing that you won't get the answer you want, you naturally won't ask.

But Kevin asked this question.

Lu Hao didn't panic at all and just stood beside him.

The person who was asked this question was Wang Ting. She is the supervisor of the cashier department. When she is not so busy, she can take a break without having to stand at the exit to check out.

Seeing Kevin suddenly appearing, she was a little surprised, but only a little surprised. She didn't feel too strange, because before meeting Kevin, a foreigner, she had also met Hannah and Emily. Have some contact.

"Mr. Kevin is the person in charge of KFC in China. KFC is a very famous fast food brand in the world. He asked you if you are happy working here?" Fang Bilong translated Kevin's words and asked Wang Ting.

Wang Ting did not rush to answer the question, but looked at Lu Hao and said happily, "Boss, why have you met another foreigner? Is our business going to expand again?"

The first thing she thought of was whether the business would be expanded again!

"Day by day, you are getting obsessed with money. Do you think that as the business scale expands, your position can be promoted and your salary can be higher?" Lu Hao said with a smile, "Didn't you hear what Manager Fang said just now? Are you talking about this? This is the person in charge of KFC in China. KFC is a catering brand. Even if there is cooperation, it is a cooperation in catering. You are now the manager of the cashier department of a department store. Is it possible that you want to switch to catering-related work? Something?"

"If you have this idea, I can also transfer you to another job."

The wages given to employees are real and have never been in arrears. Moreover, wages are paid early every month on the day when wages are paid.

Doing what they say means that Wang Ting and others are highly motivated, and there are differences in wages, bonuses, and benefits at different levels, which arouses the enthusiasm of all employees.

If the business scale is certain, the number of management positions will be fixed, but if the business scale can be expanded, the number of management positions can also be expanded.

"Is it making money?" Wang Ting really asked.

Have this idea!

"Of course we make money." Lu Hao nodded, "Do you think I can do a business that doesn't make money?"

"I will do whatever makes money." Wang Ting said with a smile.

Then, she answered Kevin's question, "I am very happy at work now. I have a good boss, a very high salary, bonuses from time to time, and benefits during holidays. I am full of hope for the future. I used to work Every day, I am like a monk hitting the clock. The happiest moment is that I can go home after work and no longer have to stay at work. The most uncomfortable moment is when I get up every morning and have to go to work. Not to mention the hard work, the salary There are still few, and I have to endure criticism from my leaders from time to time, so I don’t see any future.”

"But after following Brother Hao, the situation became different. The salary was higher, there were bonuses, and there were benefits. I also found my own value here. I was able to manage some people, became a management myself, and the boss's The bigger the business gets, the more opportunities we get and the more money we make.”

"Within less than a year of working, my family has already bought a bicycle, a refrigerator, a TV, and an electric fan. My life is very good."

She expressed her feelings with happiness on her face.

There was no stuttering at all and he spoke very smoothly.

This was indeed what she had in mind.

Fang Bilong translated all her words to Kevin.

When translating these words, Fang Bilong felt shocked in his heart. He came into contact with many employees, including those from state-owned enterprises, government agencies, joint ventures, foreign-funded units, and private units.

If these units were to be ranked in order and compared according to the degree of satisfaction with the positions, then the government units would undoubtedly be ranked first, that is, the first place, the second place would be the state-owned units, the third place would be the foreign-funded units, and the fourth place would be the joint ventures. units, and the fifth is private units.

But in fact, people working in government agencies are dissatisfied with many aspects. Although their social status is relatively high, their wages are not high, their lives are stressful, and their lives are relatively tight. Many cadres in government agencies cannot afford Get decent electrical appliances.

A government cadre who has a TV, a fan, and a bicycle at home can live a very good life, not to mention electrical appliances such as a refrigerator. All government cadres have all these appliances at home. , at least he is a leader in the department!

The same is true for state-owned units. The wages and benefits are not high, and the status is even worse than that of government agencies. In addition, many state-owned units are also undergoing reforms, and employees have been laid off, making life very difficult.

There are also joint venture units and foreign-funded units. The wages and benefits of these two types of units are slightly better, and the status is in the middle, a bit higher than that of purely private units. However, such units are very rare in China, and many employees are not satisfied with joint ventures. And foreign investment does not have a very clear understanding and is relatively exclusive.

The private sector at the bottom of the list is the most looked down upon. It wants status but no status, and wants salary but no salary, let alone benefits. The employees are not living a satisfactory life and are very anxious.

But in this department store, the situation seems to have changed. The face of the employee who was asked the question was filled with happiness and full of hope for the future. Moreover, it seemed that the salary and various benefits were quite good.

He looked around and saw that the waiters in the store were all wearing uniforms. They were indeed very serious about their work and had smiles on their faces.

"Are you afraid of your boss?" Kevin asked another question.