But Shen Fei didn't know this.
He called several main leaders of the supervision team to his office, arranged for the next work of the supervision team, and took people directly to the headquarters of Ping An Airlines the next day.
The headquarters of Ping An Airlines is located in Shencheng. When Shen Fei arrived with the supervision team, all the main leaders from Shencheng came.
After some pleasantries, everyone got into the car.
"Baiju, let the main leading comrades of Shencheng go back."
Shen Fei said to Bai Yuandong, deputy director of the Aviation Administration Bureau who came with him: "Our supervision team can go directly to Ping An Airlines."
"I think it's fine."
Bai Yuandong nodded.
He and Shen Fei had the same thoughts. The supervisory team came this time not to target Shencheng.
As for things like welcome banquets, that's even more unnecessary.
They came here to do business, not to eat, drink and have fun.
The news spread to the leaders of Shencheng, and they knew the meaning of the supervisory team very well, so they directly withdrew the welcome banquet, and said that if the supervisory team needed it, they could contact them at any time.
of course.
There are still a few people left to be responsible for the middle contact.
After staying in the hotel arranged by Shencheng, the supervision team held a short meeting.
"Everyone has a rest today, and tomorrow we will go to Ping An Airlines."
Shen Fei said to everyone.
Everyone naturally understood what he meant, and nodded in agreement.
After everyone had left, Bai Yuandong looked at Shen Fei: "Team Leader Shen, how long do your supervisory team plan to stay in Ping An Airlines this time?"
speak up.
At this time, the Aviation Administration was also a little confused.
When they received the notice, they were taken aback.
The cabinet actually notified them directly that the domestic airlines should be rectified.
and.
It even named Ping An Airlines mocking mainland guests who don't speak English.
The reason why the aviation authority grounded Ping An Airlines for a month was because the company was named by the cabinet.
"Just do some research."
Shen Fei thought for a while, and said to Bai Yuandong: "I think the main thing is to make their company realize from top to bottom that passengers are customers, and they can't be ridiculed. If a guest makes trouble, they can expose it and call the police. But If customers are going to be ridiculed just because they don’t speak English, then I don’t think there’s any need for this company to exist in the Mainland.”
! ! ! !
! ! ! !
Hearing Shen Fei's words, Bai Yuandong was stunned.
The reason why he asked this question was because Ping An Airlines had contacted him before, and hoped that he could help to find out what the supervision team wanted to do when they came to Ping An Airlines.
After all, the record of the supervisory team is really scary, and Ping An Airlines is also afraid, for fear that the supervisory team will make a big fuss here.
Therefore,
Only then did I try my best to pass through the relationship, hoping to get an affirmative answer.
But Bai Yuandong didn't expect that Shen Fei would say that.
"Group leader Shen, is there some misunderstanding here?"
Bai Yuandong looked at Shen Fei cautiously and asked.
Although his rank is higher than that of Shen Fei, after all, Shen Fei represents the cabinet, and he was sent by the cabinet.
To put it bluntly, this is the imperial envoy!
Shen Fei smiled: "Director Bai thinks there is a misunderstanding?"
"Yeah, there must be a misunderstanding."
Bai Yuandong said with a wry smile: "Most of the aviation employees are of high quality."
"Is it?"
Shen Fei smiled faintly, got up and took out a document from his bag, and handed it to Bai Yuandong.
Bai Yuandong glanced down and was immediately stunned.
This is a piece of information about Ping An Airlines. The information shows that this company was born in [-]. It was founded in Shenghai, Daxia, by a pilot from the United States and an Australian pilot. Later, it moved to the east of Guangdong. It's just a cargo flight.
later.
The company moved to Hong Kong Island, and the office of the British Swire Group on Hong Kong Island acquired a 40.00% stake in Ping An Airlines through capital injection.
In other words, Ping An Airlines' lineage from the very beginning is a foreign company whose mother tongue is English.
After that, Ping An Airlines began to rise.
It introduces a variety of aircraft types, speeds up the layout of the route network, and improves its operating efficiency and passenger experience. It has won the title of "Best Airline in the World" selected by authoritative aviation consulting companies several times.
At this time, although Ping An Airlines has caught up with the great economic development of Hong Kong Island and worked hard enough, it is not enough to dominate the air transport industry on Hong Kong Island. It is the power of the owner behind it that really makes it the number one airline in Asia.
At that time, Hong Kong Island was still under British management, and Swire Group's British corporate background was enough to allow it to enjoy certain privileges, such as designing to make some competitors disappear.
Later, after [-], the company's headquarters moved to Shencheng.
Many people said that it is not the flight attendants or ground staff who discriminate against consumers in Ping An Airlines, but the "culture" of the entire company. With the acquiescence and connivance of the company's senior management, complaints will have no substantive effect.
A netizen said: After delivering meals to foreigners near me, I didn’t give me any food, and directly served the passengers in the next row, and there was no reply to complaints.
A netizen on Zhihu shared his unhappiness in 5: I asked the staff at the check-in counter what time to take off (I still asked in Cantonese), but the staff cursed directly, you are blind ?Then, a foreigner went over to ask the same question, and the same person spoke for [-] minutes with a pleasant face.
In addition, Ping An Airlines also has "bad deeds" such as providing asymmetric menus in Chinese and English, which often triggers discussions on whether it is discrimination on the Internet.
Another netizen made complaints about asking the stewardess to borrow a pen to fill out the immigration card. They didn’t give it until the plane was about to land. The foreigner next to him rang the bell and asked for a pen. No pick up for three hours, foreign customer service picks up within 5 minutes.
Another netizen shared: "I once took a flight to the UK on Hong Kong Island. I had a headache on the plane. I asked a Hong Kong female flight attendant for painkillers. She completely ignored it. I was in so much pain later that I pressed the call button again. It was the Indian flight attendant who came, and immediately brought me painkillers after speaking, and then the Hong Kong girl glanced at me in the other aisle. Since then, I have blocked Ping An, no matter how cheap it is.”
After reading these materials, Bai Yuandong raised his head, smiled wryly and said to Shen Fei: "Team Leader Shen really has a heart."
Shen Fei nodded: "Bai Ju, do you know? A few days ago, I went to Hong Kong Island for business, and I took the plane of Ping An Airlines, and then..."
Talking.
Shen Fei talked about the whole thing, and finally said: "Before I left the airport, I was delayed for half an hour and complained to Ping An Airlines, but they ignored me. So, I can only report to the chief gone."
"........."
Everyone in Bai Yuandong was stupid.
He never dreamed that this would be the reason.
After a long time of commotion, the sudden rectification of the entire aviation industry was caused by the fact that this young man complained to the flight attendants of Ping An Airlines on the plane, and Ping An Airlines treated this young man with their usual arrogance and indifference.
But she never expected that his background is directly accessible to the heavens!
"I understand."
After a long time, Bai Yuandong smiled and said to Shen Fei: "Since they are so ignorant of flattery, then you don't have to be polite. I think this company also needs to be rectified."
He made his choice in the shortest possible time.
In the final analysis, Bai Yuandong is a man in the officialdom.
People in the officialdom don't look at right or wrong when doing things, but only at the pros and cons.
Although Ping An Airlines showed great sincerity, Bai Yuandong felt that it was not worth letting himself take the risk of offending Shen Fei to mediate.
Who is Shen Fei?
Although this young supervisor is not high-ranking, he belongs to the Cabinet Military Aircraft Department.
He was able to report to the Great Elder, based on this alone, it was impossible for Bai Yuandong to offend Shen Fei.
Anyone who goes into official career understands the truth that many friends have many paths.
Unless it is the kind of life-and-death enemy, no one will offend others to death.
After all, only the devil knows when he needs help from others.
obviously.
Shen Fei's future is limitless, the rank is low but the power in his hands is not small, there is no need to offend such a young man.
As for Ping An Airlines?
Ha ha.
The blisters on their feet are all gone by themselves. They have made mistakes so many times, so naturally they have to be punished.
........................
After seeing off Bai Yuandong, Shen Fei had nothing to do, took his mobile phone to surf the Internet and read the news.
as predicted.
Netizens welcome the punishment of Ping An Airlines by the Imperial Aviation Administration.
"Good job!"
"Don't talk about it, there are more and more ideas on this now."
"It should have been done long ago."
"This kind of foreign-obsessed company should be rectified."
"Yeah, I wish I could kneel down to foreigners, but treat my compatriots coldly, that's enough!"
"Haha, the stock of Ping An Airlines fell by 15.00%."
"real or fake?"
"Really, I laughed to death."
"The boss is probably going to cry."
"Sure, the loss is huge, I must hate those flight attendants."
"Honestly, I don't know what those stewardesses are proud of. They're just flight attendants, with their nostrils turned upside down."
"Anyway, I definitely won't find a flight attendant as my girlfriend. I'm afraid I'll be sick."
"…………"
Netizens have everything to say, but Shen Fei understands.
For a long time, domestic airlines have a bad reputation, disrespect for passengers, and then high fares, random price increases and other things happen from time to time.
Most importantly, the word-of-mouth of flight attendants is also not good.
Not to mention the chaotic private life, many flight attendants are really xenophobic, dislike the poor and love the rich.
Treating first-class guests and treating ordinary guests are completely different attitudes.
of course.
First class guests do pay more and need better service.
But you can't help but treat the guests in the economy class as human beings, right?
It's no wonder that when the Imperial Aviation Administration announced that it would reorganize the entire aviation industry, the whole network applauded.
"If you commit evil yourself, you can't live."
Shen Fei said to himself.
Subsequently.
He turned to the official Weibo of Ping An Airlines.
But I only saw an apology statement, but no punishment for the flight attendant involved.
This made Shen Fei's complexion suddenly ugly.
On a flight from Hanwu to Hong Kong Island, the flight attendants required passengers to speak English throughout the flight, and also required passengers to understand Cantonese.
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