Inherit For Three Thousand Years

During Xing Yuemei's ten-year working career, she has encountered all kinds of difficult customers, among which the most difficult ones to deal with are beautiful customers, especially those who look smart and capable.

Her beauty and affinity are almost invincible when facing male customers, but when facing those female customers, these advantages basically disappear.

Fortunately, there are not many female customers who visit five-star hotels. Even if they do, the topics are generally dominated by men. In front of a group of men, it is rare for women to act so strong.

In the face of female customers who make things difficult, Xing Yuemei always puts her posture lower. She still greets people with a smile and asks politely: Then according to what you want, what do you think should be done?

We're not here to crack down on counterfeiting. We don't plan to go any further. How to solve the counterfeit wine in your Hanzhou Hotel? You don’t give compensation, compensation is always required. A bottle of Chateau Latour in 2005 has a retail price of only 3,000 yuan, while a bottle of Chateau Latour in 2005 has a retail price of 12,000 yuan. Our request It's very simple. We ordered Chateau Latour in 2005. You take back the second-brand wine and bring us the original wine. If your hotel doesn't have the original wine, you can compensate us with three bottles of 2005 Latour based on the price difference. It is also possible to map the fortress.

Yue Wentong was very imposing, I didn't ask you for a penny of compensation. You should be able to satisfy such a legitimate request, right?

Xing Yuemei felt a little bitter in her heart.

Yue Wentong's request was indeed not high at all, it could even be said to be very reasonable, and he did not ask for any additional compensation.

But she really can't do it!

Her authority is to give away a bottle of Moutai, not to mention compensating them for three bottles of Latour Fortress in 2005, even if it is compensation for one bottle, she has no such right.

Xing Yuemei could only bite the bullet and said: If our Chateau Latour is a fake wine, your request is indeed not excessive at all, but under the current conditions, it may be difficult for you to prove this. I can promise you, We will definitely pay attention to the matter you reported, and contact a professional sommelier for appraisal as soon as possible. If the result of the appraisal is indeed fake wine, I will definitely give due compensation according to your request, or even more High compensation is also deserved.

After talking for a long time, you still have no sincerity at all, and you don't want to solve this matter at all. You have used this procrastination formula with great proficiency.

Yue Wentong directly explained her intentions,

If according to what you said, we don't even have any evidence, who knows if you will admit it later? If you insist on doing so, then we can only go through legal procedures, and the reputation of your Hanzhou Hotel will be affected. , then don’t blame us for being merciless.”

Our Hanzhou Hotel is not trying to shirk responsibility, but we firmly believe that it is absolutely impossible to fake wine, but we are a service industry, and we must solve this problem from the standpoint of customers. A professional that can be recognized by both of us Appraisal, it is really impossible to do it for a while, how about this, I will report this matter to see what our manager thinks? Please wait a moment, distinguished guests. The matter must be resolved, and now Xing Yuemei's Insufficient authority, can only choose to report upwards.

Then hurry up, we have limited time, we can't always wait like this. Yue Wentong understood Xing Yuemei's difficulties and didn't make it difficult for her.

After Xing Yuemei left, Jia Xueru said: From the analysis of the lobby manager's response, I think she should know that this is fake wine, what do you think?

Although this lobby manager handled things well and has good personal abilities, she is not a good actress. She is a little bit behind in acting talent. Her performance was so calm that she didn't seem surprised at all. She said The meaning inside and outside is that you want to make big things small, small things small, and the meaning of delay is too obvious. As a hotel employee, she should prove that it is definitely not fake wine, and this kind of reaction is normal. Bao Xiaolei fully agrees with Jia Xueru statement.

Yuan Zan and the others didn't think much about it at first, but after hearing Bao Xiaolei's analysis, they all felt that what she said made sense.

Now they also basically agreed with Xiao Yao's statement.

When they thought that they actually drank fake wine in a five-star hotel, everyone felt very unhappy.

Not long after, Xing Yuemei led a fat middle-aged man in.

After entering, Xing Yuemei first introduced: This is Gao Yulei, the general manager of our hotel.

Gao Yulei first glanced at the people present, seeing that the table was full of young people in his twenties, he immediately felt relieved.

After Xing Yuemei finished his introduction, he said in a slightly arrogant tone: Just now, Manager Xing has reported the matter to me. First of all, I want to make a statement. Our hotel's high-end red wine has special purchase channels. It is absolutely impossible for fake wine to appear. Of course, we will also pay attention to the problems reported by the distinguished guests. Although this incident today is just a misunderstanding, it has delayed the precious time of the distinguished guests. Manager Xing will give you a gift later. Here are two bottles of Moutai, which is kind of a gesture from our hotel.”

Everyone in the room was disgusted by the arrogant attitude of the hotel manager, Yuan Zan first shouted loudly: Two bottles of Moutai just want to send us away, you think we are beggars, are you short of two bottles of Moutai? Your dignified five-star hotel actually sells fake wine. If you can’t give us a satisfactory explanation for today’s matter, then we will go through legal procedures! Your Hanzhou Hotel will be notorious in the future, so don’t regret it.”

You keep saying that our hotel sells fake wine, do you have evidence? If you can't produce evidence, then I can sue you for defamation. Gao Yulei believed that the big boss behind him had a strong background, so he didn't take Yuan Zan and others seriously Li, Don't you just want to take advantage of it? Just say it if you have something to say, there is no need to come up with such disgusting tricks.

What the fuck are you talking about? Who do you think I am! Yuan Zan was very angry, and stood up abruptly.

Jia Xueru stopped Yuan Zan, who was furious, and said firmly: If you have this attitude, then we have to be more serious about today's matter. If it is fake, it will not be true. Let's take the legal route. I hope you will not regret.