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Chapter 8 “Review”
Instigate customers to trade? This kind of complaint not only made Lei Hao frown, but also made the account managers present a little uproar.
What kind of complaint is this? In the securities industry, account managers rely on commissions. The more frequently customers trade, the more they earn. Therefore, account managers often use lies such as "insider information" to instigate customers to make unnecessary transactions.
But anyone who has been in the industry for a short period of time will know that this kind of behavior, which is strictly prohibited by the China Securities Regulatory Commission, is not worth the gain.
Nowadays, one person has multiple households. If you dare to disappoint your customers, they will make you despair. Transferring assets to accounts of other companies is considered a mild method. Just talk to other old customers who are also in your name, and you will not be able to bear it. Walk around.
Therefore, in securities companies, there are relatively few complaints about instigating customers to trade. Customers do not need to complain, they can punish the account manager themselves. If the amount of funds involved is too much, let alone, which rich person is more economical? lamp? Dare the little account manager lie to them?
At this moment, Lei Hao looked at He Andao on the stage, and he only had one thought in his mind: Are you kidding me?
Not only Lei Hao had this idea, everyone was also shocked by He Andao.
Does this need to be discussed at the morning meeting? Just ask Lei Hao about the situation. Let's drink tea and smoke. After talking about this matter, just explain it to the customer service department casually.
"Anonymous complaint or real-name complaint?" Lei Hao stood up and asked.
"Anonymous complaint, but the customer sent a screenshot. Do you want to take a look?" He Andao sounded serious and waved to Lei Hao to come to the stage.
Just because he was very curious, Lei Hao walked up. When he saw the so-called evidence displayed by He Andao, he immediately felt dumbfounded.
This is what he suggested to his new clientele yesterday.
Because he knew in advance that the country was about to increase subsidies for ore imports, Lei Hao made inquiries all night long the night before yesterday. Finally, he was optimistic about several stocks such as Guosteel Co., Ltd. and Mengjin Group. He also shared his views with his new customers and those with closer relationships. , but I didn’t expect that it would be used as complaint material.
Does anyone make themselves uncomfortable? Definitely! Is it someone from a new customer base? probably not!
Lei Hao thought about it and immediately found a clue, "The people in the new customer group have a good relationship with me, and they will definitely not do such bad things, but they also have contact with the people in the old customer group. Maybe someone said it when chatting Get up."
After clarifying the matter, Lei Hao's doubts have not completely disappeared. There is really no need to talk about things like this in the morning meeting. The sentences in the screenshots are at best expressing his views on the stock market. It's not impossible to instigate a transaction, but it's really too forced.
Is He Andao stupid? Of course it's impossible. Lei Hao immediately thought of several words, such as "three things to do when a new official takes office", "killing chickens to scare monkeys", etc.
"Manager He thinks my behavior is a violation of regulations?" Lei Hao asked tentatively.
"Xiao Lei used to work in Taihe, right?" He Andao said expressionlessly: "In Taihe, this kind of thing may not be a big deal, but it is not the case in our company."
Lei Hao was a little stunned and didn't say anything. He just looked at He Andao quietly, his silent protest attitude clearly revealed.
The atmosphere in the conference room suddenly changed. With the same hatred and hatred, the account managers were definitely on Lei Hao's side, because no one felt there was anything wrong with these things, and He Andao, as the supervisor, also had his own reasons.
The focus of the sales department during this period is to develop the market, and it naturally attaches great importance to word-of-mouth. With repeated orders, the head of the marketing department is under a lot of pressure.
He Andao is a new official. In the Yangshan District Sales Department, a place where low-level employees mingle together, he must not only establish his authority but also carry out his work in accordance with the wishes of his superiors. Only Lei Hao is suitable to be used as a dead chicken to scare monkeys.
Not long after he switched jobs from another company, he was complained by customers again. Lei Hao also knew his situation. Even if he was regarded as a model, could he change jobs again?
If he contradicted his boss, He An would not say goodbye, but he would have to face difficulties in matters such as approving fakes and gifts. It would be enough for an ordinary account manager to drink, but he could only target ordinary account managers. Lei Hao felt that he could not "ordinary".
"What does the manager think I should do?" Lei Hao was simmering with anger in his heart. This kind of bad thing would come to his door wherever he went. If he didn't still need to stay in the group of colleagues, he would have let the other party know what "go" means. You".
"It's a good thing to be able to realize your mistakes, Xiaolei. I'm not an unreasonable person. You can just make a self-examination here." He Andao put on a kind face and felt sorry for himself in his heart. "Both kindness and power" gave a thumbs up.
It is indeed a review! Lei Hao sneered, something unexpected happened to him.
"Hey~~" There were boos in the conference room. It was the account managers who were booing.
He Andao was dumbfounded, and Lei Hao also found it very funny. He knew that everyone was booing He Andao.
In any securities company, no account managers would unite to embarrass their supervisors. Here, everyone dared to support Lei Hao. Could this not embarrass the newly appointed He Andao?
"The system is like this, and there is nothing we can do if we are not satisfied. This is to warn everyone to always remember the rules and regulations when working in the future!" He Andao was embarrassed at first, and then his face turned red with anger, and he became more determined to have Lei Hao operated on. He I don't believe that I can't cure this group of subordinates.
"Xiao Lei, are you doing the review now? Or do you need to prepare?"
"It's OK now." Lei Hao's mood changed from gloomy to bright. He suddenly felt a little grateful to He Andao for his help. After this incident passed, his relationship with these colleagues got closer, and he guided the chatting direction of the group of colleagues. capital.
"Then you start." He Andao said with a cold face.
"Really do it? Manager, have you really thought about it clearly?" Lei Hao had an idea and his smile became brighter again.
He Andao was determined at this time and nodded with a serious expression.
"On March 22, I suggested to my client base that clients pay attention to several stocks such as Guosteel Co., Ltd. and Mengjin Group..."
"I deeply realized my mistake, even though I was optimistic about the prospects of several stocks such as Guosteel Co., Ltd. and Mengjin Group..."
"If my suggestions lead to customers buying several stocks such as China Iron and Steel Co., Ltd. and Mengjin Group..."
"Under the guidance of Manager He Andaohe, the market director of the Yangshan District Sales Department of Yingyi Securities, I will never be like this time in the future. I will never look at the stocks of Guosteel Co., Ltd. and Mengjin Group..."
Lei Hao was indeed conducting a review, but the content of his review sounded strange. After the names of specific stocks appeared many times, everyone immediately understood.
Lei Hao is an anti-general. If the stock prices he mentioned are good, He Andao will definitely be embarrassed. Otherwise, Lei Hao will be the one to succeed.
The problem is that He Andao is riding a tiger and it's hard to get off. He has seen the stock names in the screenshot. If he gives in, how can he establish his authority? How to kill a chicken to scare the monkey?
"Okay, very good, I will remember you." He Andao listened to Lei Hao's "examination" and was so angry that one Buddha was born and two Buddhas ascended to heaven.
"Little Thunder Niubi!" The account managers in the conference room all gave a thumbs up in their hearts.
Lei Hao, who had turned back the enemy, was also very happy. He was looking forward to what would happen when these stocks rose. At that moment, he slapped He Andao back in the face. After this incident, Lei Hao also felt that he could stand up to his colleagues. With a wave of facial expressions, we are one step closer to the goal of guiding the chat direction of colleagues.
"What a good person." After looking at He Andao, who was not very talented and virtuous, Lei Hao silently gave him a thumbs up.
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