Almighty Leveling System
Chapter 1274: company regulation
Although this is only a problem of parking, it is not a big problem, but it is a detail.
Often a detail can make customers happy, or there is a god-like existence. If the service industry can meet this service standard, then what it really does is quite successful.
It was not far from the parking lot to the hotel's main entrance. Following the security guard, he quickly arrived at the entrance.
At the entrance is a relatively spacious gate, and on both sides are standing neatly welcoming beauties, all of whom are wearing red cheongsam, giving a sense of beauty in period costumes.
This red cheongsam is bright, full of a touch of joy and noble temperament.
"Welcome to Lichun International Hotel!"
Just when Lu Shan was just getting started, I saw these welcoming beauties with smiles and a sweet and neat voice.
At this time, the security guard returned to his post, and it seems that his duty is only to bring the guests here.
The lobby is very spacious and decorated with grandeur. From the overall specifications, it is not much different from the shop in the Jiujiang County of Lichun Hotel.
There is a row of service desks not far from the main entrance. There are also serial numbers on the service desks. Young and beautiful girls are constantly serving guests at the service desks.
But just then, something happened at Service Desk 3.
"I said that you have to give me a refund! Don't grind me here, my patience is very limited!"
A young man in his twenties and thirties was angry at the **** the help desk.
The sound attracted a lot of people's eyes, and their faces were full of curiosity.
"Dear sir, we have rules here, and this matter has been made clear to you beforehand, and you agree. If you refund now, you can only refund a maximum of 20% of the deposit."
The girl explained patiently to the young man.
"20% ... I have a 500 yuan deposit, and you only refund me 100 yuan ... Oh, do you think I am Hanako? Still think I am very bullied? If you do not give me a full refund today, you believe Don't believe I can't keep this store open? "
The young man arrogantly said that he did not give the girl the opportunity to explain at all, or that the rules in the hotel had nothing to do with him.
At this time a security guard came over, and the security guard seemed to be only in his 20s.
"Dear Sir, please don't make any noise here ..."
"Snapped……!"
No one had thought that the security guard had only said half of it. The young man threw it with a slap and knocked the security guard directly to the ground. It seemed that he should use a lot of energy.
"Say I'm noisy ... noisy your sister! I'm hitting you now, what can you do?"
After saying this, he turned to look at the little girl at the front desk again.
"I said just now that my patience is very limited. If you don't give me a full refund now, believe it or not, I'll smash you here!"
The girl is completely stunned. Although she has seen a lot of guests, there are really not many unreasonable guests like this.
"Dear sir, I said that I can only refund 20% ... This is the policy of our hotel, don't you embarrass me?
And the guests who follow you have already consumed some of our services. If I give you a full refund now, I will not tell the manager ... "
The girl still patiently explained to the young man, but from her expression, she could see that the young man was scared.
"Consumed some of your services? Did you tell me about the drinks on the table? Our consumption is for your hotel face, and those things still want to collect money? I warned you for the last time, it is better to return all the money ! "
The young man said unreasonably that the young man looked decent in appearance, but this talk and behavior looked exactly like a hooligan.
The crowd who were present at the scene all pointed at the young man and talked about it, but they were ignored by the young man directly.
There was no way for the girl. At this time, the security guard got up from the ground, but just stood silently and didn't continue talking.
"Otherwise, I'll call our lobby manager first and let the manager come over and handle it for you."
The girl could not help but tell the young man that he had no authority to violate the company's regulations.
"Okay! For your little beauty's sake, I'll give you two minutes. If your manager hasn't come, don't blame me!"
After all, the young man lit a cigarette under the large court, one arm still leaning on the help desk, a proud look.
Before waiting for the lobby manager to come over, I saw two young people came to the front desk with a big wave and came to the young man's side.
"Hor, today is your big day. Isn't it a bit bad to do this?"
"Yeah! If it doesn't work, let's change to a hotel instead of a few hundred dollars?"
The two young men persuaded a young man named Haoge.
Brother Hao frowned, and looked at the two with a little disappointment and said, "Do I need you two to teach me to do things? But I am a little strange. Are you guys my brothers or dogs in this hotel? Turning out? "
When these two young men heard what Hao said, their faces changed slightly.
"Ho brother, of course we are helping you ... but the old man explained it before, let our brother look at you to not cause trouble ..."
Older young people said that it was a little embarrassing to see Haoge.
"Shut up for me! Do you listen to the words of the old man, or listen to me? If you listen to the words of the old man, get out immediately, I don't want to see you again in the future!"
Brother Hao said very angry.
The two brothers were in a hurry immediately.
"No ... no matter what Brother Hao does, our brothers support it."
The two young men said a word of loyalty.
Brother Hao nodded with satisfaction.
At this time, a woman in a black professional outfit came over. The woman's figure was quite good. She was about 1.75 meters tall and she looked like she was 27 or 8 years old.
This black professional outfit made him look very charismatic and charming, with a slight smile on the corner of his mouth, giving a very friendly feeling.
"Several distinguished guests, I have heard about you. But the hotel has hotel regulations, and you originally booked the lobby of the lobby.
If you are not satisfied with that deck, we can exchange it unconditionally. But if we ask for a full refund, our company has a rule ... "
The woman was Li Xin, the lobby manager of the hotel, but she only said half of it and was interrupted by Na Hao.
"Don't tell me so much nonsense! Now you only have two options. One option is to exchange me a box, and there is no additional charge! The other option is to refund the money, and still refund the full amount.
If I can't meet these two requirements, then what I said will definitely be done, and you will not be able to open business today! "
Talking and looking at his two brothers, it seemed that as long as he waited for an order, the two brothers would do anything at any time.
"Let ’s do this! I personally add 200 yuan, I do n’t think it matters. If you change the box, you must add money, otherwise we have no choice!"
Li Xin looked at Hao Ge and thought for a moment.
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