big system developer

Chapter 75 Unannounced Visit
Huang Chao's matter was temporarily put aside by Mu Chen.

Muchen has already made up his mind, if he really did it, he must punish Huang Chao if he has the chance.

But now Muchen has a more important matter to deal with, and that is "unannounced visits".

"Chen Fang, Mu Chen, please come in." After Zhou Yang finished the morning meeting and told everyone about the unannounced visit, he called the two of them together alone and instructed them about the unannounced visit.

"Unannounced visits" basically every sales department will have such a form, mainly because the company sends a third-party organization to check the sales department's real estate consultants' reception of customers in the form of customers in the sales department.

Basic courtesy, completeness of rhetoric, reception process, and customer return visits within three days after receiving customers.

The requirement of Jiayang Real Estate is that unannounced visits to customers must score above 98 points, otherwise they will have to deduct money.

Deduct money from top to bottom.

Project bonuses are deducted at the project level, performance is deducted for leaders, and wages or commissions are deducted at the real estate consultant level.

"I just said about the unannounced visits to customers. There must be no problems with the reception. The reason why I called you in is to emphasize one point to you. The company has a new regulation. Once the score of the reception staff is lower than If the score is 95, the employee will not be allowed to be promoted within one year except for the normal deduction of money. Therefore, during this period, we must seriously receive each group of customers." Zhou Yang said lightly.

A puzzled expression appeared on Chen Fang's face. She had never heard of such a rule before.

"This is the company's new regulation, which is to improve the reception level of real estate consultants." Zhou Yang saw Chen Fang's expression, so he explained,
In the past, Wangjiang Mansion had no business performance. Although the volume of goods was sufficient, the company did not arrange unannounced visits, but now that the goods have started to be shipped, it is naturally different.

Such a system also avoids the situation of salesmen picking customers.

If there had been an undercover visit system before, Qian Wei's incident would not have happened.

Thinking of Qian Wei, Zhou Yang became even more annoyed. If Chen Fang's actions hadn't offended Qian Wei, such a situation would not have happened now.

The Wangjiangfu project has become the company's key inspection object.

"Master, we can't get involved in the review department, it's managed by the chairman alone." Zhou Yang remembered what Uncle Hu had told him.

"A few days ago, when Mr. Qian was drinking tea with the chairman, he seemed to vaguely express his dissatisfaction with Wangjiang Mansion, although he didn't elaborate. But judging from the chairman's intentions, he should focus on reviewing Wangjiang Mansion. Be careful. .”

"Okay, how is my elder brother doing recently?" Zhou Yang kept an eye on the unannounced visit, and asked his elder brother about it.

"The eldest young master has not done anything recently. It seems that he is going to the city below to do research and is not in the company." Uncle Hu thought for a while, and indeed nothing happened.

"Okay, you guys go out first, that's all." Zhou Yang waved at the two of them.

After the two went out, Zhou Yang thought about it and sent a document in the group.

"Reception process for real estate consultants"

"Read it carefully, and reply after reading it"

When Mu Chen was still thinking about how Jiayang's reception process was, he happened to see the document sent by Zhou Yang.

"Reception specifications: 1. Hand the business card with both hands and say hello softly"

"2: The whole process reception of the model room of the brand location project"

"3: Calculate prices, negotiate discounts, and secure customers."

"4: Get up and send the customer to the sales department. If the customer is driving, they should send it to the parking lot, wave goodbye to the customer, and remind the customer to come to me next time"

"5: Call back to the customer within three days, and the reception process is now complete"

Mu Chen looked at it and found that it was not much different from the previous reception standards of the sales department. If anything, some points in Jiayang should be more detailed.

Each point corresponds to a different score.

For example: one point will be deducted for not handing the business card with both hands.

One point will be deducted for not saying hello softly.

and many more.

Receiving unannounced visits to customers is the most annoying thing in sales, because it is a thankless thing.

If the reception is good, it should be done. If the reception is not good, you will be punished.

But there is no way, no one knows whether they are receiving unannounced visits to customers.

In the past, we could also use some methods to judge. For example, if we secretly visit customers, they will have cameras because they know how to take pictures, or if their mobile phones are placed in a conspicuous place, everyone can tell them apart at a glance.

But now unannounced visits to customers are already recorded through a pinhole camera and placed in a small bag.Or hide it in your pocket, with endless means.

"The contract has been signed, please send me a copy of the statement. I have nothing to do this afternoon. I will recite it first and try to get on the job early." When Mu Chen was still thinking about the unannounced visit, Xu Zhiyuan sent a WeChat message. .

"Okay," Mu Chen replied, and then directly sent him an electronic version of his speech.

"Really hardworking," Mu Chen secretly thought.

No one will succeed for no reason, just because of Xu Zhiyuan's attitude, Mu Chen felt that he had read the right person.

"What do you want to eat? I'll treat you to dinner tonight." Chen Fang suddenly sent a message in the group.

When Mu Chen saw it, a smile appeared on his face.

Chen Fang will be able to pick it up and put it down at that time, but I don't know if that sentence will be fulfilled. If it is true, Mu Chen will look up to Chen Fang.

When everyone was discussing what to eat, Chen Fang suddenly walked in front of Muchen.

"I'm sorry, Mu Chen, I was wrong before, I apologize to you, your ability is indeed strong, I am not as good as you" Chen Fang said and bowed to Mu Chen.

This startled Mu Chen, he quickly dodged and waved his hands, "They are all colleagues, if you are joking, why are you serious?"

Mu Chen is a typical character who prefers to be soft but not hard. If you follow him hard, he will just follow you to the end. If it is really like Chen Fang's current situation, Mu Chen will be a little embarrassed.

"No matter what you say, I lost. You must come to participate in the dinner tonight," Chen Fang reminded.

After Muchen nodded in agreement, Chen Fang left.

In fact, Chen Fang also wanted to understand that she had been targeting Mu Chen before, and it was only because of this supervisor. Now that Zhou Yang has said that he will be promoted to two supervisors, there is no competition. Yes, for this matter, he could leave a good impression on Zhou Yang's heart by apologizing.

Looking at Chen Fang's appearance, Mu Chen felt a little uncertain whether he really got it or was it superficial work.

(End of this chapter)