Stall setting starts from Malatang

Chapter 68 Chapter 68, bad review 2
"No, it wasn't yesterday, could it be the day before yesterday?"

Lin Xiaojian went through yesterday's collection records, from WeChat to Alipay, there was not a single transaction of 22 yuan.He scrolled forward for another two days, and finally found a transaction record of 22 yuan the day before yesterday.

"The day before yesterday was 5:45 p.m., which was the busiest time. I don't remember what Qing sold here!"

Although the cash income is not as well-documented as the online collection, the act of taking the money by hand left a deep impression on his mind. He is very sure that he did not receive this amount of money yesterday.

Where did Lin Xiaojian think that this 22 yuan is a random number made up by the pancake boss. Since he wrote a bad review, he should write more, and simply write his price more expensive. Some customers who are more sensitive to prices may respond to this Shop at a respectful distance.

There are not many customers at Beishan Night Market who can eat more than 20 yuan. Most of the orders are 10-15 yuan. There are also two girls who order a bowl and share it.At this moment, he is very envious of those regular restaurants that use cash registers to order orders. Even orders from a week ago can be found out, and everything they eat is clearly recorded.

"The guest shouldn't be making something out of nothing, right? I think the salty taste is moderate. Could it be that this person is from a mountain city, and he can especially eat spicy food?"

"Reply to this bad review and ask what's going on."

Dianping can reply to comments from netizens. Many restaurants that attach importance to this aspect have several sets of reply templates.It seems that I have written a lot of eloquence, but in fact it can be summed up in a few words: "Thank you for your support, and welcome to visit next time".

If it is a bad review, the general idea is "I'm sorry I made a mistake this time, and I hope to give it another chance."

Some tough little bosses will end up arguing with customers.Before Lin Xiaojian saw that the owner of a shop with haggis noodles was very domineering, and every bad review had to be passed on.In his words, this bad review would probably say something like this:

"Which colleague sent you here? Do you dare to report your name? Our food is bought every day, and I eat it myself. How come I don't have diarrhea? Which food did you eat? Our store's The taste is recognized by all the people in Beishan, and you have to queue up for dinner at night. Maybe it’s a little lighter for the people in the mountain city, but it’s not like clear water like I told you, unless your tongue is from Mars.”

And Lin Xiaojian naturally wouldn't be so ostentatious, he replied word by word:
"I'm very sorry to bring you a bad experience. May I ask which dishes you ordered? We can check ourselves. Because our dishes are purchased on the same day, and we eat them before they are sold out, and we will not store them until they go bad. .”

"We are a sauce that combines the tastes of various places. The soup base is made from old hen and beef bones. It is mellow and rich. If you like a strong taste, you can add salt and spicy next time. We provide original, slightly spicy, Medium spicy, heavy spicy and other flavors are available to suit the tastes of customers from all over the world.”

He thought it over and over, and it took him more than ten minutes to edit this reply.It has been a long time since I dropped out of high school that I have put so much effort into Chinese.

"Unless the customer is hard-hearted, he will definitely feel my sincerity."

After clicking reply, Lin Xiaojian sat slumped on the chair, muttering to himself.He just picked and responded to the previous good comments, and the comments were similar, nothing more than polite words such as "Thank you for your patronage" and "Thank you for your support".On the contrary, this negative review is the most affectionate, and even wrote a lot of clichés.

He waited nervously for a few minutes, but did not receive a reply. He breathed a sigh of relief, thinking that maybe the customer had calmed down, so he stopped entangled and continued to work on his own affairs.He didn't know that Dianping didn't push replies, but stuffed messages into his personal account, and a red dot was displayed on the email logo in the upper right corner to indicate that there were unread messages.

The pancake boss quit the program after posting bad reviews. He never expected that Lin Xiaojian would reply so seriously.

If all replies are pushed, then a good business store will reply all day long, and there is no need to work at all, unless a special customer service is hired.

"Ding, your store has received a bad review, please deal with it in time."

"!?"

"What's going on? Did you hit an evil spirit today?"

Not long after he put down his phone, Lin Xiaojian received another reminder of a bad review. At this moment, his heart seemed to fall into a bottomless abyss. His whole body was weightless, his hands and feet were cold, and he couldn't help but doubt whether he was suitable for this job.

[Roujiamo 3213: Comments published at 12:40]

[Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean.Garbage, eating diarrhea, unhygienic and unclean. 】

[Comprehensive evaluation: one star.Per capita: 23 yuan]

"Diarrhea again? What happened that day?"

Two negative reviews in a row, the content of the complaints were similar, Lin Xiaojian's first reaction was that he had caused trouble and used spoiled dishes.

He didn't think about someone's deliberate bad review. Although the pancake boss had provoked him, it seemed that there was no need to go online to write a bad review. It didn't do any good at all.

I have come across a lot of good reviews on purpose, most of them come from Fengyuan, and I came here because of the selection of the top ten delicacies.Lin Xiaojian thought that if it was him, he would have enough resentment to write a bad review only after he really encountered bad service. Writing a bad review just because others don’t like it seems that he is not so free.

Thinking of this, he apologized to the "Roujiamo 3213" user with guilt, and promised to buy him a bowl of Malatang for free next time.

The limit of most snack bars’ apology is the exemption of bills, and it is impossible to compensate much money, unless it is serious enough to be sick and hospitalized.

It's a pity that these two replies all fell into the sea, and there was no news until the evening.Before leaving the stall in the afternoon, Lin Xiaojian carefully inspected all the dishes from the beginning to the end. There were a few ambiguous dishes that were directly identified by identification techniques to ensure that all the dishes were in a very fresh state.

Even when cooking, he was wondering.With his level 5 ingredients processing level, if there are spoiled dishes, he can feel it immediately in his hands, and he will definitely not stuff them indiscriminately.

Now is the time for him to develop rapidly, and he will not relax himself no matter whether it is for Qiantu or the praise required by the system.

"How's the taste today, is the food still fresh?"

Lin Xiaojian interviewed the diners from time to time, and some old customers were very moved: they are already hot and delicious, and they are still striving for perfection. The future of Boss Xiaolin is limitless.

"The taste is good, the food is very fresh."

"Business will be better if you move to the city!"

More than one customer said this to him.

(End of this chapter)