Super Resort Tycoon

Chapter 283 Paris by Night

He Xiaoxiao and the others were divided into several groups, learning and understanding the hotel's services from different service staff, while Li Yang followed Annie all the way, inspecting one room after another.

The behavior of some service staff cleaning up the room aroused Li Yang's curiosity. When they were cleaning the room, they would almost carefully look through the corners of the sofa and mattress, as well as every bag left by the guests.

Except for the outer packaging bags and shopping bags of some high-end goods, even the trash cans are not spared, and they will even be returned.

"What are they doing?" Li Yang asked curiously.

"Look for any belongings left behind by customers!" Anne said, "Our customers often leave cash or valuables in safes or shopping bags.

Once our service staff once found [-] dollars in cash left by a guest in a paper bag in a trash can.

It is our duty to help guests get back their lost finances! "Annie said with a smile.

Li Yang suddenly realized that this happens in many hotels. After all, there are all kinds of rich people in this world, and there are always some careless guests who will leave some belongings in their rooms.

"After our service staff found the cash, would there be any phenomenon of hiding it?" After leaving the room, Li Yang asked cautiously.

"No, at least not with our service staff, in fact, we have very severe penalties for this behavior, and it's illegal, and we also have a policy that every time a customer leaves something behind, we will contact the customer Contact, if it is an item that can be mailed, we will help the customer to mail it, but if it is cash or some special items, the customer can only be asked to pick it up within a limited time.

But most of the time, the belongings left by the guests are not particularly important to them, such as some cash, so they will simply give up getting it back, and the cash will belong to the employee who found it.

We also have an implementation standard here. Generally, we will agree a time limit with the customer based on the amount of cash, such as one month or one year.
We once had an employee get $[-] in cash from a guest for this!
So there is no need for our employees to take risks to hide their belongings, because honesty often makes them more rewarded! said Anne.

Li Yang nodded, this is very good, it can not only encourage the employees to help the guests find the lost items as much as possible, recover the loss, but also allow the honest employees to get some windfalls in a reasonable and legal way.

This is better than most hotels, which always take the windfalls found by honest employees as their own, so that some honest employees will not get the rewards they deserve, but some dishonest people will rely on luck And get a windfall.

And this phenomenon will inevitably lead to some people's mentality imbalance, leading to the phenomenon that good people are not rewarded, and then a vicious circle will appear.

In the evening, Li Yang visited Paris alone. As one of the five major international metropolises in the world, the capital of fashion and art, the night beauty of Paris is so intoxicating that it seems to be full of brilliance, art and art everywhere. A breath of fashion.

On the Champs-Elysées, there are bright lights and tourists, but not all tourists are on the street. The French are very romantic, so they don’t go home directly after work. They like to find a place to eat and drink, or to accompany them. Family members go shopping and go out at night, so you can see many locals on the street.

There are many exquisite shops on the Champs-Elysees Avenue, where young men and women come in and out, and street performers can be seen everywhere, which has become another scenic spot in Paris at night.

Li Yang was tired from walking, so he sat on a bench by the street, watching the passers-by, and by chance he thought of a person——He Qianyu.

I remember that she came here to study abroad. Li Yang originally planned to ask her to have a meal with her tomorrow. Anyway, He Qianyu can be regarded as one of his friends, but thinking about He Qianyu's kiss at the beginning, Li Yang also Hesitated.

He knew He Qianyu's thoughts very well, and he was even disturbed by that kiss for a long time. Although Li Yang felt that it had passed for so long, He Qianyu probably felt relieved and even forgot about him. He also just wanted to consider He Qianyu as a friend.

But Li Yang always felt that it was better not to touch the uncertain factor in each other's hearts for the time being.

Wandering quietly by the Seine River, Li Yang saw a very nice bar, so he went in and ordered some drinks, while enjoying the bar's song performance, while admiring the quietly flowing Seine River.

When Li Yang returned to the hotel, it was already very late. Li Yang saw several staff members dismantling the multi-million dollar chandelier in the lobby.

According to the waiter, they need to clean the suspended ceiling, which is a very huge project, and it is also the work they have to complete every week.

They need to disassemble the components of the chandelier one by one, then wipe them spotless, and then reassemble them. It takes almost a dozen people to work for several hours to complete the project.

And this work must be completed before the sun rises tomorrow, and the quality and quantity must be guaranteed, and there must be no mistakes.

The George V Hotel at night is not as lively as the street outside, but it is extraordinarily quiet.

After Li Yang returned to the royal suite where he lived, he simply took a shower and came to the terrace, quietly overlooking the brightly lit, bustling Paris night scene.

Not far away, the Eiffel Tower outlined by the light is like a light stick dropped by God on the earth, standing quietly between the sky and the earth, and like the lighthouse, which will always guide this bustling city and never lose its way.

The Seine River meandering on the side, reflecting the light and shadow of the night, flows to the end of the years.

As time passed day by day, Rolls-Royce, who was in charge of picking up the hotel, brought one after another distinguished guests. Some of them were bigwigs in the business world, some were leaders in the art world, some were famous aristocrats, and some were high-ranking officials and politicians.

Most of them are repeat customers and the most loyal customers of the hotel. All repeat guests of the George V Hotel have a detailed guest file, which lists their every preference, from the composition of the bed and the type of pillow, to The placement of furniture is everything.

The purpose is to let every customer have a kind of intimacy of going home when he comes again, so that he can have the most comfortable experience here.

Every employee, from the room manager to the cleaning staff, is doing the same thing, that is, to seriously study the preferences of every customer, think what the customer thinks, and present them with a perfect experience.

Perhaps many customers don't know why they fell in love with this place once they came here, let alone why they feel extremely kind every time they come back.

But these are the results of the joint efforts of all employees of the George V Hotel from top to bottom, and it is also the reason why George V has stood on the Champs Elysees for nearly a hundred years.

For example, a middle-aged lady who just stayed in the Royal Suite of the hotel yesterday. She is a very famous fashion designer in the world. She comes to Paris once a year, and every time she chooses to stay at the George V Hotel, there is no other choice.

The reason was beyond Li Yang's expectation, because she brought her dog with her every time. It is said that when she went to other hotels, her dog always felt uneasy and flustered.

Only when you come to the George V Hotel, you will be very relaxed and happy, as if you are in your own home. Even from the security guard at the hotel entrance to the reception in the lobby, to the room service staff and restaurant service staff, almost everyone knows dogs .

The hotel also has kennels and toys for dogs. Every time the dogs leave, they will be stored in the warehouse. When they come again, the service staff will not only arrange the rooms in the way dogs are most familiar with, but also arrange them Put its favorite kennel and toys.

It can be said that the service of the George V Hotel will not spare even a dog.

……

　Thank you Lighter than Feather for rewarding 2000 starting coins!
　　
　
(End of this chapter)