Super Resort Tycoon

Chapter 113 The event is online
"It's just a small pre-heating that has gained so many fans. It's really not easy to have the influence of Mao Inn!" Ma Chunchun and Li Siqi sighed, and immediately refreshed the page, "I'll go, and gained more than a dozen followers! "

Ma Chunchun has also operated the official accounts and Weibo of other companies before, and it can be said that he has no sense of accomplishment. Even if he does an event, he may not be able to gain hundreds of fans.

"Oh, I saw it, it should be him who posted this video!" Li Siqi found the latest video released by Li Yang from the Douyin of Youmao Inn.

"Let me see!" Ma Chunchun hurried over, "I'll go, the number of likes has exceeded 100 million, no wonder it gained so many fans!"

"This video is really impressive. I really want to live in this cloud view suite once!" Li Siqi said with longing.

Since the last meeting with the marketing company, she never mentioned the matter of leaving. Instead, she really wanted to witness with her own eyes how Li Yang turned this hotel into another check-in spot for internet celebrities.

"Work hard, you can definitely do it, let's ask Mr. Li for some employee benefits later!" Ma Chunchun said with a smile.

"Look, Mr. Li has spoken in the group, and he will come over to call us for a meeting!" Li Siqi said suddenly.

"Hurry up and get ready!" The two girls quickly tidied up their desks, took out the small notebook and pens for meetings, and finally tidied up their broken hair in front of the mirror, and took out the powder box to touch up pink.

Not long after, Yang Li greeted the meeting at the door of the office. Li Siqi and Ma Chunchun hurriedly followed Yang Li to the conference room with pens and notebooks.

Li Wanting and two reception staff also participated in this meeting. Li Yang specially called this meeting because the event will be officially launched the day after tomorrow, and all personnel must enter a state of preparation.

Although the hotel is temporarily closed to the public, and the event is in the recruitment period, the first batch of free trial officers will arrive as early as next Saturday and Sunday.

But as long as the event is launched and Lu Guowei's marketing team works hard, the hotel's attention will rise rapidly in the past few days, and there will inevitably be many interested customers who will inquire about the hotel's occupancy.

For example, the hotel address, how to get there, what the room rate is, how to make a reservation, when it will open, and so on.

Most of these customers are accurate users. How to introduce the hotel to customers and answer customers' questions is the top priority of the next work.

So they had to work out a standard script.

"Yang Li, you and Li Wanting should discuss and decide on a standard script!" Li Yang said, "In the script, we must deal with issues such as why we have not opened to the public and when we will officially open, and we must tell customers that the hotel is currently open. It is in the trial operation stage, and it is not open to the public for the time being, in order to find service loopholes and deficiencies during the trial operation period, and to provide better services for every customer in the future. You can discuss the specific words and see how to express them better. a little better."

"Okay, Mr. Li!" Yang Li and Li Wanting nodded.

"In addition, Siqi, you have come up with an activity plan, roughly on the day when the hotel officially opens, the public platform will issue coupons worth 66 yuan for catering and drinks, with a maximum face value of 200 yuan. If you don't know the details, please contact me! Ma Chunchun You should also do a good job of displaying and explaining this event in the official account as soon as possible! This event description must be very clear, otherwise it will cause customer complaints, so Siqi, work hard and think about how to clearly explain the event Expressed clearly, it can be attractive enough.

Of course, there will definitely be customers who don’t read the copy carefully and come to ask questions, so our customer service staff must answer patiently.

Siqi, after you make the activity plan, you must communicate clearly with the front desk staff so that they can explain clearly to customers! "

"Okay, Mr. Li!" Li Siqi and Ma Chunchun also nodded.

"By the way, Mr. Li, when will we officially open for business?" Yang Li asked suddenly.

Everyone also looked at Li Yang, this was also their concern.

"My plan is to officially open after recruiting [-] free trial officers. My initial goal is one month later! The specifics will depend on the actual situation!" Li Yang also wants to determine the specific opening hours.

But after all, the current system's restrictions are too harsh. If it is announced, it will definitely cause dissatisfaction and more negative emotions, so he can only procrastinate and close the business.

As the saying goes, the height of the Tao is one foot, and the height of the devil is ten feet high. There are policies at the top and countermeasures at the bottom. If the system sets up that restriction, you can only find a way to solve the trouble.

Fortunately, as long as the club attracts 50 members, the restrictions on customers can be lifted, and then it can officially open for business.

"Well, okay, then shall we also give customers an approximate deadline?" Yang Li continued to ask.

"Tentatively set it for one month! It will open to the public in one month!" Li Yang said after pondering for a while.

One month is already long enough, even if he spends money, he must complete the goal of 50 members within one month.

After the meeting, Li Yang had a detailed meeting with Ma Chunchun and Li Siqi, the activity he mentioned earlier of "distributing 66 yuan of coupons for catering and drinks".

This activity is actually a simple routine set up by Li Yang. The fundamental purpose is to attract some target customers, make money from his hotel's official business, and continue to pay attention to them.

The activity seems to be sacrificing a profit of 66 yuan, but it is not the case. There will indeed be coupons worth 200 yuan in the activity, but he can set the percentage. For example, the value of 200 yuan is only 40% or even less , then ten percent is worth 20 yuan, the rest are [-] yuan and so on.

Among them, there will be a lot of coupons that cannot be used in the end.

Even if you use it all in the end, Li Yang doesn't care. It's worth spending 66 yuan to make customers pay attention to him, and at the same time, it can stimulate some users to switch from paying attention to spending in the hotel, which can be regarded as killing two birds with one stone.

The event plan was quickly formulated, and Li Siqi and Li Yang made the final finalization. Ma Sichun also made a guide display of the event in the attention guide and menu bar of the official account, and planned to push articles in the future.

As for the customer service speaking skills, Yang Li and the others have also formulated, and have conducted training and simulation exercises for the receptionists at the front desk. Released a campaign to recruit 100 beauty experience officers.

Soon, Lu Guowei also started to act. Several Weibo big Vs reposted the Weibo of this event at the same time. A large number of Internet trolls quickly arrived on the battlefield and began to create topics and spark discussions.

After a few hours of effort, two of the topics were successfully sent to the top ten of Weibo's hot search list, and the other topic also entered the top twenty.

The first topic: This Youshan Hotel recruits 100 beauties for free stay

The second topic: What is a 90-point beauty like?
The third topic: Is it still in time for sex reassignment surgery?
……

(End of this chapter)