Chapter 116
At noon, Han Xin brought Zhao Linshan to meet Bai Xiaofeng at a grilled fish shop.
When they arrived at the place, Bai Xiaofeng sat there drinking beer by himself, with a sad expression on his face.
"What's the matter? Why are you still haggard like this?" Zhao Linshan frowned.
"Oh, there are a lot of people who are popular." Bai Xiaofeng said sadly, "First order the food, let's talk while eating."
Next, Bai Xiaofeng explained the situation in detail.
In fact, to put it simply, there have been a lot of people attacking the Xuefeng platform recently.
After Han Xin’s video drainage, coupled with the recommendation of the first brother of Maowu platform, the business of Xuefeng platform has been very good recently, and many people come to consult the business every day.But there are too many people, and the number of customer service is not enough, and negligence will inevitably occur.
For example, the reply is not timely, the wrong person is answered, the order is wrong, etc., and the customer service has been working in two shifts for ten hours a day, so that even the after-sales service has to be pulled over to temporarily recharge.
In fact, the problems that arose were minor problems, and there was no mistake in principle. There was absolutely no problem in the game account transaction, and after the accident, I found someone to negotiate and solve it.
Logically speaking, this kind of thing is very normal, but someone made these negligence of Xuefeng trading platform into a video and posted it on D station, and then turned black and white, told truth, added fuel, and magnified these small customer service problems infinitely, making it seem like Xuefeng platform deserves death.
So, every time Xuefeng Trading Platform released some videos introducing the account under the account, there would be a bunch of people with rhythmic yin and yang, which made the comment area smoky and the traffic dropped a lot.
Although the pressure on customer service is relieved in this way, the business is gone and the reputation is ruined. The future development is worrying.
"Have you negotiated with them? Apologize to them and ask them to delete the video?" Han Xin asked curiously.
Bai Xiaofeng frowned and said, "I think this matter is a bit strange. That's it. We once negotiated with a user who posted a video, asked the customer service to apologize to him, and asked him to delete the video after the apology. But the user told me that the video was not sent by him! It was posted by someone pretending to be him!"
"How did the impersonator know about the conflict between the customer and the customer service?" Han Xin asked puzzled.
"I don't know either!" Bai Xiaofeng scratched his head and said, "That's why I came to ask you for help!"
Han Xin thought for a while, and then asked, "Do you have a user group exchange group or something?"
"Yes, of course we have it." Bai Xiaofeng said, frowning: "You mean, those people sneaked into our customer service group, and then used the experience of the customers inside as a story to diss us?"
"Try it and you'll know." Han Xin said with a smile, "Wait until you open a trumpet to play a show in the group, and then see if anyone uses this to send a video to slander Xuefeng platform tomorrow."
"Good idea!" Bai Xiaofeng nodded. At this time, all the dishes were served, and the three of them ate first.
"It's time for you to recruit more people. If the customer service doesn't make mistakes, they won't have an excuse to find fault?" Zhao Linshan said, spitting out fishbone.
"It's not that easy, grandma, we are a small company, and we need to spend money to expand our enrollment. The loan just now has been changed to a new place, and the newly rented office building and new equipment have not paid back yet." Bai Xiaofeng said helplessly.
"It's me, don't worry." Han Xin patted him on the shoulder and said with a smile, "If this is really someone deliberately smearing Xuefeng platform behind his back, I will definitely catch him for you."
"With your words, I feel relieved." Bai Xiaofeng said happily, "How are you two doing?"
"It's developing rapidly." Zhao Linshan said with a cheerful smile, "We've met each other frankly."
"Good boy." Bai Xiaofeng punched Han Xin and joked, "You say what you say and do what you say, huh?"
"No way, as a man, it is impossible to resist the charm of this girl." Han Xin put his arm around Zhao Linshan's shoulder and sighed.
Zhao Linshan cast a smug look at Bai Xiaofeng: "I told you, I will take him down when he comes back!"
After the meal, Bai Xiaofeng went back to "acting", and the final result was exactly as he had guessed: that night, a user of Station D posted the fake account of Bai Xiaofeng's play in the video, suing Xuefeng Trading Platform.
"This bastard! He's really hiding in our customer service group!" Bai Xiaofeng said angrily on the phone.
"Then it will be much easier." Han Xin said with a smile, "Wait, I'll start investigating right away."
It may take a lot of time to do a serious search, but Han Xin has a god-level skill, "Eagle Eye Sight", which can find clues with a glance, saving time, and basically will not miss it.
Therefore, Han Xin turned on the eagle eye and glanced at the customer base, and several highlights suddenly emerged.
Han Xin opened the profiles of these users and took a look, and found something: the addresses of these users are all "Jiangzhan Province, Zhouwen City".He thought for a while, then opened Station D, and found the latest video suing Xuefeng Trading Platform.
At this moment, a group of people below are crazily insulting, saying that the Xuefeng trading platform will inflate when its traffic is high, that it does not take sellers seriously, that its attitude is getting worse and worse, and it even turns the truth upside down.
For example, station D will swallow some offensive comments, and these comments cannot be published, but many users below are accusing Xuefeng trading platform of deleting comments and controlling comments.As long as anyone speaks good things about the Xuefeng trading platform, they collectively criticize them, calling them "washing machines" and "what's the group number? Earn money together."
Han Xin took a closer look. Although most people's IP addresses come from all over the world, when someone speaks well of the Xuefeng Trading Platform, a group of accounts with IPs in Jiangzhan Province will attack this user frantically.
Then click on the space of these people, basically only leave a message under the video of Xuefeng platform, and the likes are all videos that discredit Xuefeng platform.
"So the destination is Jiangzhan Province and Zhouwen City." Han Xin said to himself, and then approached Bai Xiaofeng to see if these people had traded on the Xuefeng platform.
Because if these people were targeting the Xuefeng trading platform, they must have planned to discredit them by buying and selling their own accounts in the first place.
"I didn't buy it, these two people are both for sale." Bai Xiaofeng muttered over there, "It would be easier, I'll send you the information of these two sellers directly. Hey? They really belong to Zhou Wenshi!"
"That's easy." Han Xin said with a smile, "I know what their purpose is now."
"What is it?" Bai Xiaofeng asked, "Are they friends who retrieved the dog? Or..."
"I'll tell you after I finish the investigation, relying on the evidence." Han Xin then turned to Zhao Linshan, "Shanshan, pack your bags, we're going to arrest people tomorrow."
"Where are you going?" Zhao Linshan poked her head out of the bedroom and asked curiously.
"Zhouwen City." Han Xin said eagerly: tomorrow he will go to the city with "the language of the devil", and his "language master" will finally come in handy.
"I'll check out what's delicious there right away!" Zhao Linshan shrank back excitedly.
"Just know how to play." Han Xin shook his head helplessly, and then entered the room: "I heard that the fish balls and glutinous rice there are delicious?"
"What if a case comes when we go out?" Zhao Linshan was sitting by the bed and packing her clothes.
"Provide support remotely." Han Xin pinched her little face and said, "That's what consultants should do."
"That's good, we'll drive there slowly this time." Zhao Linshan smiled brightly, and then blinked at him: "It's time to enter the next stage of exploring the mysteries of the human body."
"Naughty..." Han Xin poked her on the forehead, "I'll clean it up for you."
After the two packed their luggage, Zhao Linshan went to write her manuscript, while Han Xin checked the circle of friends of these people.
Like Yi Zhaowen before them, these people all hid their circle of friends.However, Han Xin did not disclose that the customer service would take screenshots of the circle of friends when adding seller friends, so these people are not so vigilant.
Although some people only show their Moments for three days, there are a total of four targets, and combining their Moments content has a chance to find their locations.
Han Xin took a glance at the eagle-eyed vision, and then took a few screenshots.
The first clue is a circle of friends of a person named Zhang Weiming. The content is about a restaurant not far from the company. The second clue is also a circle of friends of Zhang Weiming. The content is that he went to buy KFC for several colleagues in the company on foot.
Therefore, there is a KFC near this place, a food celebration with bowls of wine was held not long ago, and the window of the building is facing a Seven Days Hotel. These three characteristics are still easy to lock.
In addition, the companies these people belong to are actually easy to guess, most likely they are their peers, and it should be the account trading platform that has just been established recently.
Han Xin has always believed that the only thing that drives people to do something is "profit", and discrediting the Xuefeng trading platform is actually not beneficial to sellers and buyers, and only liars like Huigou, Yi Zhaowen and colleagues are beneficial.
Since Han Xin hadn't been to the scene, Han Xin didn't know the exact location, so he could only divide an area based on KFC, Seven Days Hotel and Snack Street, and then go to the field to investigate after arriving.
After finishing these, Han Xin lay down on the bed.
"Shanshan, go to bed early." Han Xin urged Zhao Linshan, who was still writing a book, "I have to get up early tomorrow morning."
"Got it." Zhao Linshan responded, turned off the computer, and threw herself beside him, "Did you find them?"
"That's right." Han Xin sighed, "I just didn't expect that the one who caught one day was not the retrieved dog, but the companion."
(Monthly ticket thanks list is as follows)
Thanks to Rain Falling Shocking the Sky 1, If I'm Crazy, Fat Boy 1981, The Great God's Bright Twelve-Winged Angel, Time Flies 513, Wild Pigs Flying in the Sky, and the monthly ticket for the left hand ring
Thanks to book friends 20210102204930473, Nanjing Yiba, and Xiaoyao Muhan for the 2 monthly tickets
(End of this chapter)
At noon, Han Xin brought Zhao Linshan to meet Bai Xiaofeng at a grilled fish shop.
When they arrived at the place, Bai Xiaofeng sat there drinking beer by himself, with a sad expression on his face.
"What's the matter? Why are you still haggard like this?" Zhao Linshan frowned.
"Oh, there are a lot of people who are popular." Bai Xiaofeng said sadly, "First order the food, let's talk while eating."
Next, Bai Xiaofeng explained the situation in detail.
In fact, to put it simply, there have been a lot of people attacking the Xuefeng platform recently.
After Han Xin’s video drainage, coupled with the recommendation of the first brother of Maowu platform, the business of Xuefeng platform has been very good recently, and many people come to consult the business every day.But there are too many people, and the number of customer service is not enough, and negligence will inevitably occur.
For example, the reply is not timely, the wrong person is answered, the order is wrong, etc., and the customer service has been working in two shifts for ten hours a day, so that even the after-sales service has to be pulled over to temporarily recharge.
In fact, the problems that arose were minor problems, and there was no mistake in principle. There was absolutely no problem in the game account transaction, and after the accident, I found someone to negotiate and solve it.
Logically speaking, this kind of thing is very normal, but someone made these negligence of Xuefeng trading platform into a video and posted it on D station, and then turned black and white, told truth, added fuel, and magnified these small customer service problems infinitely, making it seem like Xuefeng platform deserves death.
So, every time Xuefeng Trading Platform released some videos introducing the account under the account, there would be a bunch of people with rhythmic yin and yang, which made the comment area smoky and the traffic dropped a lot.
Although the pressure on customer service is relieved in this way, the business is gone and the reputation is ruined. The future development is worrying.
"Have you negotiated with them? Apologize to them and ask them to delete the video?" Han Xin asked curiously.
Bai Xiaofeng frowned and said, "I think this matter is a bit strange. That's it. We once negotiated with a user who posted a video, asked the customer service to apologize to him, and asked him to delete the video after the apology. But the user told me that the video was not sent by him! It was posted by someone pretending to be him!"
"How did the impersonator know about the conflict between the customer and the customer service?" Han Xin asked puzzled.
"I don't know either!" Bai Xiaofeng scratched his head and said, "That's why I came to ask you for help!"
Han Xin thought for a while, and then asked, "Do you have a user group exchange group or something?"
"Yes, of course we have it." Bai Xiaofeng said, frowning: "You mean, those people sneaked into our customer service group, and then used the experience of the customers inside as a story to diss us?"
"Try it and you'll know." Han Xin said with a smile, "Wait until you open a trumpet to play a show in the group, and then see if anyone uses this to send a video to slander Xuefeng platform tomorrow."
"Good idea!" Bai Xiaofeng nodded. At this time, all the dishes were served, and the three of them ate first.
"It's time for you to recruit more people. If the customer service doesn't make mistakes, they won't have an excuse to find fault?" Zhao Linshan said, spitting out fishbone.
"It's not that easy, grandma, we are a small company, and we need to spend money to expand our enrollment. The loan just now has been changed to a new place, and the newly rented office building and new equipment have not paid back yet." Bai Xiaofeng said helplessly.
"It's me, don't worry." Han Xin patted him on the shoulder and said with a smile, "If this is really someone deliberately smearing Xuefeng platform behind his back, I will definitely catch him for you."
"With your words, I feel relieved." Bai Xiaofeng said happily, "How are you two doing?"
"It's developing rapidly." Zhao Linshan said with a cheerful smile, "We've met each other frankly."
"Good boy." Bai Xiaofeng punched Han Xin and joked, "You say what you say and do what you say, huh?"
"No way, as a man, it is impossible to resist the charm of this girl." Han Xin put his arm around Zhao Linshan's shoulder and sighed.
Zhao Linshan cast a smug look at Bai Xiaofeng: "I told you, I will take him down when he comes back!"
After the meal, Bai Xiaofeng went back to "acting", and the final result was exactly as he had guessed: that night, a user of Station D posted the fake account of Bai Xiaofeng's play in the video, suing Xuefeng Trading Platform.
"This bastard! He's really hiding in our customer service group!" Bai Xiaofeng said angrily on the phone.
"Then it will be much easier." Han Xin said with a smile, "Wait, I'll start investigating right away."
It may take a lot of time to do a serious search, but Han Xin has a god-level skill, "Eagle Eye Sight", which can find clues with a glance, saving time, and basically will not miss it.
Therefore, Han Xin turned on the eagle eye and glanced at the customer base, and several highlights suddenly emerged.
Han Xin opened the profiles of these users and took a look, and found something: the addresses of these users are all "Jiangzhan Province, Zhouwen City".He thought for a while, then opened Station D, and found the latest video suing Xuefeng Trading Platform.
At this moment, a group of people below are crazily insulting, saying that the Xuefeng trading platform will inflate when its traffic is high, that it does not take sellers seriously, that its attitude is getting worse and worse, and it even turns the truth upside down.
For example, station D will swallow some offensive comments, and these comments cannot be published, but many users below are accusing Xuefeng trading platform of deleting comments and controlling comments.As long as anyone speaks good things about the Xuefeng trading platform, they collectively criticize them, calling them "washing machines" and "what's the group number? Earn money together."
Han Xin took a closer look. Although most people's IP addresses come from all over the world, when someone speaks well of the Xuefeng Trading Platform, a group of accounts with IPs in Jiangzhan Province will attack this user frantically.
Then click on the space of these people, basically only leave a message under the video of Xuefeng platform, and the likes are all videos that discredit Xuefeng platform.
"So the destination is Jiangzhan Province and Zhouwen City." Han Xin said to himself, and then approached Bai Xiaofeng to see if these people had traded on the Xuefeng platform.
Because if these people were targeting the Xuefeng trading platform, they must have planned to discredit them by buying and selling their own accounts in the first place.
"I didn't buy it, these two people are both for sale." Bai Xiaofeng muttered over there, "It would be easier, I'll send you the information of these two sellers directly. Hey? They really belong to Zhou Wenshi!"
"That's easy." Han Xin said with a smile, "I know what their purpose is now."
"What is it?" Bai Xiaofeng asked, "Are they friends who retrieved the dog? Or..."
"I'll tell you after I finish the investigation, relying on the evidence." Han Xin then turned to Zhao Linshan, "Shanshan, pack your bags, we're going to arrest people tomorrow."
"Where are you going?" Zhao Linshan poked her head out of the bedroom and asked curiously.
"Zhouwen City." Han Xin said eagerly: tomorrow he will go to the city with "the language of the devil", and his "language master" will finally come in handy.
"I'll check out what's delicious there right away!" Zhao Linshan shrank back excitedly.
"Just know how to play." Han Xin shook his head helplessly, and then entered the room: "I heard that the fish balls and glutinous rice there are delicious?"
"What if a case comes when we go out?" Zhao Linshan was sitting by the bed and packing her clothes.
"Provide support remotely." Han Xin pinched her little face and said, "That's what consultants should do."
"That's good, we'll drive there slowly this time." Zhao Linshan smiled brightly, and then blinked at him: "It's time to enter the next stage of exploring the mysteries of the human body."
"Naughty..." Han Xin poked her on the forehead, "I'll clean it up for you."
After the two packed their luggage, Zhao Linshan went to write her manuscript, while Han Xin checked the circle of friends of these people.
Like Yi Zhaowen before them, these people all hid their circle of friends.However, Han Xin did not disclose that the customer service would take screenshots of the circle of friends when adding seller friends, so these people are not so vigilant.
Although some people only show their Moments for three days, there are a total of four targets, and combining their Moments content has a chance to find their locations.
Han Xin took a glance at the eagle-eyed vision, and then took a few screenshots.
The first clue is a circle of friends of a person named Zhang Weiming. The content is about a restaurant not far from the company. The second clue is also a circle of friends of Zhang Weiming. The content is that he went to buy KFC for several colleagues in the company on foot.
Therefore, there is a KFC near this place, a food celebration with bowls of wine was held not long ago, and the window of the building is facing a Seven Days Hotel. These three characteristics are still easy to lock.
In addition, the companies these people belong to are actually easy to guess, most likely they are their peers, and it should be the account trading platform that has just been established recently.
Han Xin has always believed that the only thing that drives people to do something is "profit", and discrediting the Xuefeng trading platform is actually not beneficial to sellers and buyers, and only liars like Huigou, Yi Zhaowen and colleagues are beneficial.
Since Han Xin hadn't been to the scene, Han Xin didn't know the exact location, so he could only divide an area based on KFC, Seven Days Hotel and Snack Street, and then go to the field to investigate after arriving.
After finishing these, Han Xin lay down on the bed.
"Shanshan, go to bed early." Han Xin urged Zhao Linshan, who was still writing a book, "I have to get up early tomorrow morning."
"Got it." Zhao Linshan responded, turned off the computer, and threw herself beside him, "Did you find them?"
"That's right." Han Xin sighed, "I just didn't expect that the one who caught one day was not the retrieved dog, but the companion."
(Monthly ticket thanks list is as follows)
Thanks to Rain Falling Shocking the Sky 1, If I'm Crazy, Fat Boy 1981, The Great God's Bright Twelve-Winged Angel, Time Flies 513, Wild Pigs Flying in the Sky, and the monthly ticket for the left hand ring
Thanks to book friends 20210102204930473, Nanjing Yiba, and Xiaoyao Muhan for the 2 monthly tickets
(End of this chapter)
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