I have a universal space system
Chapter 197 Handling
Wait until Chen Hao arrives at the cashier with his things slowly.
I saw Chen Yue sitting with poured tea.
Next to it is another woman in professional clothes, a suit and a knee-length skirt, long hair and glasses, talking
She was the manager of the mall, Suyun, who was called by the cashier when she saw so many receipts to be returned.
For normal refunds, the cashier has the authority to refund all of the items that are the same quantity, after confirming that the products are in good condition and not damaged.
But what Chen Yue bought was at a high price, and there were a lot of things that were refunded with small receipts. The small and large items added up to 40-50, and the amount was not low.
The cashier is afraid of cashing out or stealing the card, etc.
So she called her superiors.
"The process is like this. The staff of your mall cooperated with the side where the sports car was exhibited to drive people away. You can ask that person to come and confront them. Anyway, I have withdrawn this time. Anyway, I will not come to your mall again in the future." Chen Hao came over and heard Chen month said.
"This is because our mall has not done its job well. How about I ask him to come here, apologize to you, give you a membership card, then give you a discount, and then give you a membership card for our mall. There are a lot of trial packs and a lot of discounts for members, do you think this is okay?" Su Yun said to Chen Yue calmly, with a soothing temperament.
Chen Hao looked at Chen Yueyi who was immediately persuaded,
I thought to myself, no, won’t I be unable to withdraw?
There is a lot of space for these things.
So he hurried forward and said, "Sister Yueyue, I brought the things to be returned."
As she said that, she gave Chen Yue a wink, and Chen Yue realized that she was really moved when she heard what the manager of the mall said just now.
But I still believe that Chen Hao can supply her with something
"No, I'd better return it, what happened today was really bad," Chen Yue said.
Suyun took a look at Chen Hao, and then looked at the paper bags and packaging of the big and small bags, the corners of his eyes twitched.
Chen Hao put his things on the bar counter, it was full of things.
The cashier looked at Supervisor Suyun, as if asking her what to do.
"Xiaoyu, please order something for Ms. Chen first. Is it on the receipt? After I call the person in question, you can return it to them. I will go and find out the situation, and I will be right back." Suyun first told the cashier Said, and then said to Chen Yue.
After speaking, he rushed towards the auto show in a hurry.
High heels tapped and tapped on the tiles.
It expressed the anger in the master's heart, but Suyun still restrained himself very well.
Suyun came to the location of the auto show, which is the square of the shopping mall, but the Xizhou sports car has been arranged relatively completely this time, and even built a glass exhibition hall by itself. With the lighting, the car body is glowing with the luster of car paint, and the workmanship is excellent. Look high-end atmosphere
She saw the talking staff and the salesman of the sports car brand at a glance, and walked towards them angrily.
When the staff saw her, they greeted her, "Director Suyun, why are you here?"
I wondered why the supervisor who is usually in charge of major accounts came here.
"You don't know why you came here? Now there is a customer at the cash register, waiting for a refund with a lot of things, saying that someone chased them away, and said that they can refund today. The mall is chasing customers," Suyun said bluntly.
"No way, I just saw that they were empty-handed, and it was the Xizhou sports car brand who wanted to drive them away. I just did what I should do, and I didn't do anything." The staff didn't believe it.
The salesman next to him also chimed in, "Yeah, they offended our customers as soon as they came, Mr. Wang, that's why we drove them away."
Suyun was furious, and said, "If you two are just talking like this, then Xiao Hu, I will tell the security team, and your sports car brand, you will withdraw from the mall after today, and the money will be refunded to you."
He looked at the two of them coldly.
Xiao Hu thought to himself that this is not good, he is completely innocent.
So he said, "Director, I'll go and apologize to that customer."
The salesman also said, "It's really not good, I'll give them some gifts here, so that's okay."
"Hehe, for someone who can afford so many things, you two need to apologize." Suyun said, but she couldn't deny it, knowing that Chen Yue would not accept it, but she still wanted to try.
The salesman went back to the glass room to look for gifts and planned to send them there.
At this time, Mr. Wang had already seen the car, but he didn't have enough money recently. This thing is good, but the price is a bit expensive.
So I planned to leave.
I saw the sale coming in and said
"Yu Yu, you handled it very well. I'll think about this car. I'll buy it from you if I decide."
The corner of the salesman's mouth twitched, not knowing what to say, watching him go away.
Cigar saw Suyun's eyes light up and tried to strike up a conversation, but seeing her cold eyes, he thought for a while and left without taking any action. He also nodded to Suyun smugly.
Su Yun ignored him
Yu Chong felt like losing his wife and losing his army,
He flipped through the presents.
A set of watches for ladies was quickly selected.
This is a joint watch of the brand and some other Xizhou watch brands, and it is not cheap.
It is this watch that was given to the client who made the transaction. Now that he sends it out, he has to pay for it himself. The internal price is also thousands of dollars, so I feel a little reluctant.
So dawdling not to go out.
Su Yun couldn't stand it anymore.
So he came in and said, "If you don't go, then I will do what I say, you rat tail juice."
After speaking, he walked outside, called Xiao Hu to leave.
Several other sales looked inexplicable.
Yu Chong bit his teeth, took his watch, and immediately followed
Said "Director Suyun, wasn't I just looking for a gift? It was a lady just now, so it must be suitable. She is happy and doesn't care about it, so that's fine. Look, this is a joint model of our Xizhou sports car and a certain brand , Genuine product, at least a few thousand bigger on the outside.”
As he spoke, he brought the beautifully packaged gift box forward and showed it to Suyun.
"Okay, come with me right away. The customers are still waiting. When the time comes, you must have a good attitude. This is a magical city. Speaking of which, you are a salesman, how can you offend people casually, and even bring us to the mall. You are the same, Xiao Hu, I don’t understand what happened. How can you handle things so casually? You two tell me what happened on the way.” Suyun looked at the watch and found that it was genuine, so she let them go and said as she walked.
Xiao Hu first said that he was only called by Yu Chong while on patrol, and then dealt with it as before. He said that he was too arbitrary, and he would definitely apologize later.
Yu Chong also talked about what happened at the auto show.
Suyun thought about the middle-aged man with a cigar that went out just now, and curled his lips.
"Your so-called Mr. Wang came out with unscrupulous eyes. When he saw me trying to strike up a conversation with me, he was frightened away by my eyes. He was not a good person. He might fail to strike up a conversation with Ms. Chen and take revenge through you." Suyun said .
Xiao Hu said, "That's what that guy called, what the hell, I saw him wearing a woman with heavy make-up when I was on patrol just now, and he didn't look like a serious person."
Yu Chong pursed his lips, and finally said that selling by himself has nothing to do with these wealthy customers, for the sake of living.
Xiao Hu was silent when he heard it.
Su Yun curled her lips and said, "You should reject such unreasonable requests. You must also be principled for the sake of performance. Unconditional accommodating to customers will not let you make a deal. By the way, the boss you mentioned bought a car." Is it gone?"
Yu Chong's expression became even more sad, but he still said, "No, I'll go in and he will leave."
"Look, you can't ignore principles for the sake of performance. The key is that you still can't get the performance. This is not for nothing," Xiao Hu continued.
Suyun thought to herself, you idiot, people's business has inexplicably become the responsibility of the shopping mall, and even asked the customer to refund,
After this is completed, a training will be given to the employees of the shopping mall, specifically on how to deal with various emergencies.
I saw Chen Yue sitting with poured tea.
Next to it is another woman in professional clothes, a suit and a knee-length skirt, long hair and glasses, talking
She was the manager of the mall, Suyun, who was called by the cashier when she saw so many receipts to be returned.
For normal refunds, the cashier has the authority to refund all of the items that are the same quantity, after confirming that the products are in good condition and not damaged.
But what Chen Yue bought was at a high price, and there were a lot of things that were refunded with small receipts. The small and large items added up to 40-50, and the amount was not low.
The cashier is afraid of cashing out or stealing the card, etc.
So she called her superiors.
"The process is like this. The staff of your mall cooperated with the side where the sports car was exhibited to drive people away. You can ask that person to come and confront them. Anyway, I have withdrawn this time. Anyway, I will not come to your mall again in the future." Chen Hao came over and heard Chen month said.
"This is because our mall has not done its job well. How about I ask him to come here, apologize to you, give you a membership card, then give you a discount, and then give you a membership card for our mall. There are a lot of trial packs and a lot of discounts for members, do you think this is okay?" Su Yun said to Chen Yue calmly, with a soothing temperament.
Chen Hao looked at Chen Yueyi who was immediately persuaded,
I thought to myself, no, won’t I be unable to withdraw?
There is a lot of space for these things.
So he hurried forward and said, "Sister Yueyue, I brought the things to be returned."
As she said that, she gave Chen Yue a wink, and Chen Yue realized that she was really moved when she heard what the manager of the mall said just now.
But I still believe that Chen Hao can supply her with something
"No, I'd better return it, what happened today was really bad," Chen Yue said.
Suyun took a look at Chen Hao, and then looked at the paper bags and packaging of the big and small bags, the corners of his eyes twitched.
Chen Hao put his things on the bar counter, it was full of things.
The cashier looked at Supervisor Suyun, as if asking her what to do.
"Xiaoyu, please order something for Ms. Chen first. Is it on the receipt? After I call the person in question, you can return it to them. I will go and find out the situation, and I will be right back." Suyun first told the cashier Said, and then said to Chen Yue.
After speaking, he rushed towards the auto show in a hurry.
High heels tapped and tapped on the tiles.
It expressed the anger in the master's heart, but Suyun still restrained himself very well.
Suyun came to the location of the auto show, which is the square of the shopping mall, but the Xizhou sports car has been arranged relatively completely this time, and even built a glass exhibition hall by itself. With the lighting, the car body is glowing with the luster of car paint, and the workmanship is excellent. Look high-end atmosphere
She saw the talking staff and the salesman of the sports car brand at a glance, and walked towards them angrily.
When the staff saw her, they greeted her, "Director Suyun, why are you here?"
I wondered why the supervisor who is usually in charge of major accounts came here.
"You don't know why you came here? Now there is a customer at the cash register, waiting for a refund with a lot of things, saying that someone chased them away, and said that they can refund today. The mall is chasing customers," Suyun said bluntly.
"No way, I just saw that they were empty-handed, and it was the Xizhou sports car brand who wanted to drive them away. I just did what I should do, and I didn't do anything." The staff didn't believe it.
The salesman next to him also chimed in, "Yeah, they offended our customers as soon as they came, Mr. Wang, that's why we drove them away."
Suyun was furious, and said, "If you two are just talking like this, then Xiao Hu, I will tell the security team, and your sports car brand, you will withdraw from the mall after today, and the money will be refunded to you."
He looked at the two of them coldly.
Xiao Hu thought to himself that this is not good, he is completely innocent.
So he said, "Director, I'll go and apologize to that customer."
The salesman also said, "It's really not good, I'll give them some gifts here, so that's okay."
"Hehe, for someone who can afford so many things, you two need to apologize." Suyun said, but she couldn't deny it, knowing that Chen Yue would not accept it, but she still wanted to try.
The salesman went back to the glass room to look for gifts and planned to send them there.
At this time, Mr. Wang had already seen the car, but he didn't have enough money recently. This thing is good, but the price is a bit expensive.
So I planned to leave.
I saw the sale coming in and said
"Yu Yu, you handled it very well. I'll think about this car. I'll buy it from you if I decide."
The corner of the salesman's mouth twitched, not knowing what to say, watching him go away.
Cigar saw Suyun's eyes light up and tried to strike up a conversation, but seeing her cold eyes, he thought for a while and left without taking any action. He also nodded to Suyun smugly.
Su Yun ignored him
Yu Chong felt like losing his wife and losing his army,
He flipped through the presents.
A set of watches for ladies was quickly selected.
This is a joint watch of the brand and some other Xizhou watch brands, and it is not cheap.
It is this watch that was given to the client who made the transaction. Now that he sends it out, he has to pay for it himself. The internal price is also thousands of dollars, so I feel a little reluctant.
So dawdling not to go out.
Su Yun couldn't stand it anymore.
So he came in and said, "If you don't go, then I will do what I say, you rat tail juice."
After speaking, he walked outside, called Xiao Hu to leave.
Several other sales looked inexplicable.
Yu Chong bit his teeth, took his watch, and immediately followed
Said "Director Suyun, wasn't I just looking for a gift? It was a lady just now, so it must be suitable. She is happy and doesn't care about it, so that's fine. Look, this is a joint model of our Xizhou sports car and a certain brand , Genuine product, at least a few thousand bigger on the outside.”
As he spoke, he brought the beautifully packaged gift box forward and showed it to Suyun.
"Okay, come with me right away. The customers are still waiting. When the time comes, you must have a good attitude. This is a magical city. Speaking of which, you are a salesman, how can you offend people casually, and even bring us to the mall. You are the same, Xiao Hu, I don’t understand what happened. How can you handle things so casually? You two tell me what happened on the way.” Suyun looked at the watch and found that it was genuine, so she let them go and said as she walked.
Xiao Hu first said that he was only called by Yu Chong while on patrol, and then dealt with it as before. He said that he was too arbitrary, and he would definitely apologize later.
Yu Chong also talked about what happened at the auto show.
Suyun thought about the middle-aged man with a cigar that went out just now, and curled his lips.
"Your so-called Mr. Wang came out with unscrupulous eyes. When he saw me trying to strike up a conversation with me, he was frightened away by my eyes. He was not a good person. He might fail to strike up a conversation with Ms. Chen and take revenge through you." Suyun said .
Xiao Hu said, "That's what that guy called, what the hell, I saw him wearing a woman with heavy make-up when I was on patrol just now, and he didn't look like a serious person."
Yu Chong pursed his lips, and finally said that selling by himself has nothing to do with these wealthy customers, for the sake of living.
Xiao Hu was silent when he heard it.
Su Yun curled her lips and said, "You should reject such unreasonable requests. You must also be principled for the sake of performance. Unconditional accommodating to customers will not let you make a deal. By the way, the boss you mentioned bought a car." Is it gone?"
Yu Chong's expression became even more sad, but he still said, "No, I'll go in and he will leave."
"Look, you can't ignore principles for the sake of performance. The key is that you still can't get the performance. This is not for nothing," Xiao Hu continued.
Suyun thought to herself, you idiot, people's business has inexplicably become the responsibility of the shopping mall, and even asked the customer to refund,
After this is completed, a training will be given to the employees of the shopping mall, specifically on how to deal with various emergencies.
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