"Ma'am, you have to have evidence for what you say! When the patient was sent to the hospital, his blood pressure was already very low. How could such a severe shock be 'well'? What does it mean to be 'made like this by us'? We help the patient Isn’t the treatment fast enough and accurate enough?” A nurse who had been silent by the side might not be able to bear the family’s unreasonable accusations, and couldn’t help but refute loudly angrily.

"What's your attitude? I want to complain to your dean!" Seeing that the conflict was about to break out, the leader of the nursing department hurriedly pulled the nurse away.

"I think there will be no results if we continue to talk. We don't plan to talk any more. I want to copy all the medical records and inspection reports. See you in court!" A man who seems to be an opinion leader in the family made this statement After the conclusion, I don't want to talk about it.

The leaders who came forward to coordinate originally hoped that through a detailed explanation of the disease, the family members could understand that the patient's death was caused by the disease, not the hospital's medical negligence, but obviously the effect was not achieved. The family members still insisted on "discussing the death of the patient." a fair".

It seems that a medical dispute is inevitable.The family members copied all the examination materials after the patient arrived at the hospital and the records of the treatment in the emergency department, and then left indignantly.

Although the conflict has been contained for the time being, it can be expected that the family members will never let it go, but they are not sure whether they will take legal proceedings or fight outside the law.

Afterwards, the hospital took the initiative to express goodwill, hoping to eliminate misunderstandings and resolve possible medical disputes with a more detailed explanation of the condition, but the family members still insisted that "the patient died in the hospital and was treated by the doctor", so they refused. All forms of communication.

A few days later, the hospital received the official document from the procuratorate requesting to review the medical records and the responsibility for the investigation. Although in the hospital review meeting, all parties in the hospital had confirmed that the treatment on that day was in full compliance with medical practice, but since the family members had followed the law Although the colleagues in the emergency department had no choice but to file a lawsuit, they still had to accept the investigation...

Since Su Yihuan was not the person involved, she gradually forgot about it afterwards.Until one day when I went to work, I saw several TV media at the entrance of the hospital, but the staff of the hospital’s publicity department who usually greeted people with a smile on their faces turned pale today and said nothing.

"What's the big deal? Why are there so many reporters here?" Su Yihuan stopped a passing colleague to ask.

"Some time ago, a patient with myocardial infarction died shortly after being sent to our hospital. The family members believed that we had medical negligence."

What the colleague said made her suddenly think of what she witnessed in the emergency room that day. "Hasn't that case entered the legal process? Why did it go to the media again?" Su Yihuan was very puzzled.

"The family originally filed a lawsuit through legal channels, but after referring to the opinion of the Medical Tribunal, the procuratorate decided that the patient's death was caused by the disease and the hospital was not at fault, so it ruled that the case should not be prosecuted."

"Since the procuratorate has determined that there is no fault and will not prosecute, shouldn't the matter be closed?"

"That's true, but of course the family members are not convinced by this result, and they still believe that his father was 'medicated to death' by us. The family members invited a member of parliament to help him back up, insisting that we treat human lives carelessly, and even found seven Eight media came to interview."

"Don't representatives of public opinion need to understand the facts of the case before accepting the public's petition? Since we have been legally proven not to be at fault, why do we have to hold a press conference indiscriminately?" Su Yihuan was puzzled.

"Because the general public has insufficient and biased grasp of medical information, patients and their families are often regarded as relatively vulnerable parties. Therefore, negotiating with hospitals on behalf of patients or their families is the easiest way to create an image of 'justice'. They can All kinds of questions are raised, and then the hospital has to exhaust itself to explain.

Even if the hospital can stand up to the truth, it usually takes a sum of settlement money to settle it in the end, and I heard that some people will get kickbacks from it..." A colleague whispered the rumors he had heard in Su Yihuan's ear.

"What is the mentality of the media that came to interview? Don't they know that such reports have a great impact on the reputation of the hospital or the individual doctor?"

"The media may do some so-called 'objective and balanced reporting', which is to let the accused doctor express his views, but the time is usually limited. Compared with the doctor's bland statement about the medical process, the family's bloody and tearful accusation seems more attractive. If Coupled with throwing paper money, carrying coffins in protest, and even throwing eggs at the hospital, it is a guarantee of ratings..."

Hearing this, Su Yihuan couldn't help but feel ashamed, even she was often attracted by sensational news headlines, even if she knew that the content was not necessarily objective and true, let alone ordinary people who didn't understand medical care.

Sure enough, the most difficult problem is now encountered. After the failure of the legal lawsuit, the family members turned to take extra-legal protests. Today they resort to the media and representatives of public opinion, and another day they may use the underworld to exert pressure.

It is difficult for the family members to rationally distinguish whether the patient died of illness or died of a doctor, thinking that the patient's death must have been caused by medical negligence.

In fact, medical treatment has its limits. The lives of many hard-won patients are beyond the reach of doctors. A person who comes to the emergency room must have some disease or discomfort. Really "good people" should stay at home and not need to come to the hospital.

Perhaps the sudden death of a loved one will be unprepared and unacceptable, but the act of indiscriminately venting such negative emotions on medical staff is the main reason why many outstanding talents today are stagnant in the field of acute and severe diseases.

On the white cloth strip pulled open at the gate of the hospital, there were several shocking scarlet words "Human life is ignored", and there was a group of family members crying "Give me back my life".When Su Yihuan turned to leave, she felt extremely heavy.

Su Yihuan's high-level work has been pushed to a certain point in a row. It seems that only in this way can she get a little comfort in her mood.

In a few days, Su Yihuan has seen the warmth and coldness of human relationships. For some reason, the continuous busyness has given her a little bit of stability in her heart.

What troubles and worries, these have been left behind by her in the face of human life. She stood from the perspective of a bystander and watched the stories of these people, only to realize that everything together was just a passing moment.

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