Sweet Pampered Marriage: The CEO's Physician's Pampered Wife
Chapter 362 The Difficult Client
At that moment, Shen Anxi fell in love with this woman named A Ting, she took the clothes that A Ting handed over, and went into the nearby fitting room.
The overalls are one piece plus a short dress, which shows your figure very well.After Shen Anxi put it on, she left the fitting room.As soon as she left the fitting room, she heard Ah Ting's admiration from beside her: "Sister Shen, you have a very good figure, really enviable."
Ah Ting immediately taught Shen Anxi about work.Shen Anxi wasn't stupid in the first place, A Ting knew a lot of things, and Shen Anxi also had a lot of research on fashion, so it didn't take long for Shen Anxi to become familiar with the content of the job.
A Ting also quickly became acquainted with Shen Anxi.At five o'clock in the afternoon, Ah Ting was called by Ms. Ouyang to help in another area.So Shen Anxi was the only one left busy in the working area.
Shen Anxi never thought that she would be so lucky to welcome her first difficult guest so soon.
"Waiter, I don't like this dress, return it to me." A gorgeously dressed middle-aged woman in gold and silver took a dress and stood in front of Shen Anxi, aggressively asking Shen Anxi to return it to her. payment.
There are so many jewels on her body, Shen Anxi really wants to ask her if she wears so many things on her body, whether they are heavy or not.
The high-decibel voice of the middle-aged woman in front of her pierced her eardrums viciously, making it impossible for Shen Anxi to think: "Waiter, return the product to me quickly! I'm in a hurry!"
Shen Anxi remembered that A Ting had told her just now that the clothes in the high-end area would not be refunded no matter what the circumstances were.So Shen Anxi immediately said to the woman: "I'm sorry, lady, the clothes in our shop do not accept returns."
When the middle-aged woman in gold and silver heard it, her face stretched even longer: "What, you don't have a refund service here? What kind of rubbish and black shop are you, you don't even have a refund service?"
For a moment, Shen Anxi didn't know how to deal with her, so she mustered up her courage and murmured to explain: "This is the regulation of our store, and besides, other clothing stores also have goods out of the door, so there is no reason to return the goods."
The woman in gold and silver seemed to be even more furious when she heard Shen Anxi's words: "There is no reason to return the product? Impossible, call your boss out!" When she spoke, the flesh on her face was a little distorted, and the ear The big golden earrings she was wearing swayed from side to side as she spoke.
Just when Shen Anxi was feeling extremely embarrassed, a voice sounded from the side: "Miss, can you give me a windbreaker in size 56? This windbreaker is too big for me to wear."
Shen Anxi turned her head and found that it was an extremely handsome female customer who was talking to her.At that moment, Shen Anxi quickly answered her: "Okay, I'll go to the warehouse and get it for you."
As soon as Shen Anxi's words fell, the middle-aged woman in gold and silver said to the extremely handsome female customer: "Don't buy their clothes! The quality of their clothes is extremely poor. Look, this This dress fell off within two days after I bought it, and they refused to return it when I asked them to return it!" When she was speaking, spit spit out, which was very clear under the afternoon sun.
After hearing the words of the middle-aged woman in gold and silver, the handsome female customer's expression became a little weird, as if she was a little disgusted and a little scared.At that moment, the handsome female customer said to Shen Anxi: "Well, you don't need to get me the windbreaker, and I don't want to try it." After speaking, the female customer put down the clothes in her hand, turned and left the clothing store.
"Call your bosses out! I don't believe it, I can't return the clothes today!" The middle-aged woman in gold and silver saw that the female customers of this store were scared away by her, and she looked proud and said Sometimes even more arrogant.
"What happened? Miss, is there anything I can do for you?"
Before Shen Anxi could answer the middle-aged woman's words, she heard A Ting's voice behind her.She turned her head and showed a pleading look at Ah Ting, but before she could speak to Ah Ting, the middle-aged woman in gold and silver yelled at Ah Ting again: "Return the product to me, I want to return it!"
"May I ask why you want to return the product?" A Ting folded her hands in front of her body, stood upright, and said to the middle-aged woman in a soft and polite tone.
"Your clothes have not been worn for a long time, and the collar and waist cuffs are all unthreaded!" The middle-aged woman in gold and silver took out the clothes from the bag, handed them to A Ting, and spread them out again. Unzipping the clothes, let Ah Ting see the unthreaded places.
Ah Ting took it over, observed it carefully for a while, then looked up at the middle-aged woman in gold and silver and said, "I'm really sorry, this dress is indeed off the thread. How about I change it for you? Would you like to exchange for a shopping voucher of the same price?"
"I don't want to exchange the product, I don't want the shopping voucher, I want to return it!" The middle-aged woman in gold and silver clothes said even more viciously when she saw that A Ting still refused to return the product.
At this time, Shen Anxi heard a slight breathing sound from behind her. She looked back and found that Ms. Ouyang was standing behind her at some point.
Hearing that the middle-aged woman insisted on returning the goods, Ms. Ouyang walked up to the middle-aged woman, stepping on high-heeled shoes and twisting her slender waist: "Miss Gao, are you a regular customer of our store? What is the quality of the clothes in our store?" You are also clear, and you also know that our store does not accept returns.” After a pause, Ms. Ouyang pointed to the sign at the door that said “Do not accept returns”, “But you are a regular customer, if you If you insist on returning the goods, we will return them to you. But we have recently bought a new batch of goods in our store, do you want to take a look?" At this point, Ms. Ouyang walked to a row of colorful clothes and picked out one to see. Picking up the jeweled long dress, "Would you like to try it? If it suits you, our store can give you a [-]% discount."
The middle-aged woman in gold and silver was obviously moved. She didn't say anything, but walked up to Ms. Ouyang, picked up the long skirt in her hand and looked at it, then she lowered her head and said, "Then I'll try it on." This skirt." With that, she walked towards the fitting room.
When the fat back of the middle-aged woman disappeared around the corner, Ms. Ouyang walked up to A Ting and said softly in front of her: "A Ting, you can try on clothes with her and praise her taste and figure. Just ask her to return the clothes. Try to get her to exchange them for shopping coupons."
Ating nodded.At this time, Ms. Ouyang turned around and said to Shen Anxi: "Anxi, come with me to the office."
Shen Anxi felt uneasy, thinking that she wouldn't be scolded, right?After all, she almost made this middle-aged woman go crazy.
Shen Anxi anxiously followed Ms. Ouyang to the office all the way.
"Sit down, Anxi." Ms. Ouyang said to Shen Anxi with a smile on her face, and then sat down by the computer.
Shen Anxi had no choice but to sit down opposite her. Before Ms. Ouyang could speak, Shen Anxi said: "Director, do you blame me for not handling this female client well?"
After hearing what she said, Ms. Ouyang let out a chuckle: "Don't be nervous, I won't blame you. It's your first day at work today, I can't ask you to know everything." After a pause, Ms. Ouyang said again: "I just want to tell you what to do next time you encounter this kind of customer."
Shen Anxi nodded, stared at Ms. Ouyang, and motioned for her to say.
Ms. Ouyang picked up the porcelain cup at hand, took a sip unhurriedly, then put down the cup slowly, and then said: "If you encounter such a savage customer, don't panic first. Then find out the reason why she wants to return the product. Once we know the reason, we can prescribe the right medicine.”
Shen Anxi listened to Ms. Ouyang's rambling, talking about a lot of techniques for dealing with customers.Shen Anxi thought while listening: "It turns out that there are still so many devious ways to deal with customers. Today I have learned a lot."
After Ms. Ouyang finished talking about the skills, she took another sip of water, and then she grinned at Shen Anxi. Against the backdrop of her exquisite makeup, her smile was extremely charming: "Of course, you are a shopping guide, and your main task is to Guide customers to buy things. If you feel that you can't handle things like customers, you can call me at any time, it doesn't matter. This is not part of your job. "
Shen Anxi looked at her, and felt that Ms. Ouyang's eyes were deep because of the delicate eye makeup, which always made Shen Anxi feel a little delusional. In Ms. Ouyang's smiling eyes, there was another layer hidden. mood.
"Are there any questions? If not, you can go out to work first. If you have any questions, you can ask me and A Ting at any time." Seeing that Shen Anxi didn't speak, Ms. Ouyang smiled at her again.
Shen Anxi thought for a while, and he didn't have any questions to ask, so he replied: "I don't have any questions to ask, thank you for teaching me so much. Then I will go out to work first." After speaking, Shen Anxi got out of the chair Everywhere stood up.
"You're welcome, this is my job." Ms. Ouyang smiled at Shen Anxi.
So from that day on, Shen Anxi became a shopping guide in this clothing store.Colleagues and supervisors treat her well, plus Shen Anxi's understanding of clothing and her outstanding appearance and temperament, her performance since she started working has been good.This made Director Ouyang very satisfied with her, and Shen Anxi became more comfortable in the clothing store.
And Shen Anxi still continued to go to Fu Xiuran's clinic for psychotherapy, but Fu Xiuran's psychotherapy was still the same as before, giving Shen Anxi the feeling that two friends were chatting.Shen Anxi still hasn't recalled the past memories until now, so I don't know if Fu Xiuran's therapy is effective.But since Shen Zongyuan said that Fu Xiuran is an excellent psychiatrist, then Shen Anxi also chooses to believe that he can restore himself to normal.
The overalls are one piece plus a short dress, which shows your figure very well.After Shen Anxi put it on, she left the fitting room.As soon as she left the fitting room, she heard Ah Ting's admiration from beside her: "Sister Shen, you have a very good figure, really enviable."
Ah Ting immediately taught Shen Anxi about work.Shen Anxi wasn't stupid in the first place, A Ting knew a lot of things, and Shen Anxi also had a lot of research on fashion, so it didn't take long for Shen Anxi to become familiar with the content of the job.
A Ting also quickly became acquainted with Shen Anxi.At five o'clock in the afternoon, Ah Ting was called by Ms. Ouyang to help in another area.So Shen Anxi was the only one left busy in the working area.
Shen Anxi never thought that she would be so lucky to welcome her first difficult guest so soon.
"Waiter, I don't like this dress, return it to me." A gorgeously dressed middle-aged woman in gold and silver took a dress and stood in front of Shen Anxi, aggressively asking Shen Anxi to return it to her. payment.
There are so many jewels on her body, Shen Anxi really wants to ask her if she wears so many things on her body, whether they are heavy or not.
The high-decibel voice of the middle-aged woman in front of her pierced her eardrums viciously, making it impossible for Shen Anxi to think: "Waiter, return the product to me quickly! I'm in a hurry!"
Shen Anxi remembered that A Ting had told her just now that the clothes in the high-end area would not be refunded no matter what the circumstances were.So Shen Anxi immediately said to the woman: "I'm sorry, lady, the clothes in our shop do not accept returns."
When the middle-aged woman in gold and silver heard it, her face stretched even longer: "What, you don't have a refund service here? What kind of rubbish and black shop are you, you don't even have a refund service?"
For a moment, Shen Anxi didn't know how to deal with her, so she mustered up her courage and murmured to explain: "This is the regulation of our store, and besides, other clothing stores also have goods out of the door, so there is no reason to return the goods."
The woman in gold and silver seemed to be even more furious when she heard Shen Anxi's words: "There is no reason to return the product? Impossible, call your boss out!" When she spoke, the flesh on her face was a little distorted, and the ear The big golden earrings she was wearing swayed from side to side as she spoke.
Just when Shen Anxi was feeling extremely embarrassed, a voice sounded from the side: "Miss, can you give me a windbreaker in size 56? This windbreaker is too big for me to wear."
Shen Anxi turned her head and found that it was an extremely handsome female customer who was talking to her.At that moment, Shen Anxi quickly answered her: "Okay, I'll go to the warehouse and get it for you."
As soon as Shen Anxi's words fell, the middle-aged woman in gold and silver said to the extremely handsome female customer: "Don't buy their clothes! The quality of their clothes is extremely poor. Look, this This dress fell off within two days after I bought it, and they refused to return it when I asked them to return it!" When she was speaking, spit spit out, which was very clear under the afternoon sun.
After hearing the words of the middle-aged woman in gold and silver, the handsome female customer's expression became a little weird, as if she was a little disgusted and a little scared.At that moment, the handsome female customer said to Shen Anxi: "Well, you don't need to get me the windbreaker, and I don't want to try it." After speaking, the female customer put down the clothes in her hand, turned and left the clothing store.
"Call your bosses out! I don't believe it, I can't return the clothes today!" The middle-aged woman in gold and silver saw that the female customers of this store were scared away by her, and she looked proud and said Sometimes even more arrogant.
"What happened? Miss, is there anything I can do for you?"
Before Shen Anxi could answer the middle-aged woman's words, she heard A Ting's voice behind her.She turned her head and showed a pleading look at Ah Ting, but before she could speak to Ah Ting, the middle-aged woman in gold and silver yelled at Ah Ting again: "Return the product to me, I want to return it!"
"May I ask why you want to return the product?" A Ting folded her hands in front of her body, stood upright, and said to the middle-aged woman in a soft and polite tone.
"Your clothes have not been worn for a long time, and the collar and waist cuffs are all unthreaded!" The middle-aged woman in gold and silver took out the clothes from the bag, handed them to A Ting, and spread them out again. Unzipping the clothes, let Ah Ting see the unthreaded places.
Ah Ting took it over, observed it carefully for a while, then looked up at the middle-aged woman in gold and silver and said, "I'm really sorry, this dress is indeed off the thread. How about I change it for you? Would you like to exchange for a shopping voucher of the same price?"
"I don't want to exchange the product, I don't want the shopping voucher, I want to return it!" The middle-aged woman in gold and silver clothes said even more viciously when she saw that A Ting still refused to return the product.
At this time, Shen Anxi heard a slight breathing sound from behind her. She looked back and found that Ms. Ouyang was standing behind her at some point.
Hearing that the middle-aged woman insisted on returning the goods, Ms. Ouyang walked up to the middle-aged woman, stepping on high-heeled shoes and twisting her slender waist: "Miss Gao, are you a regular customer of our store? What is the quality of the clothes in our store?" You are also clear, and you also know that our store does not accept returns.” After a pause, Ms. Ouyang pointed to the sign at the door that said “Do not accept returns”, “But you are a regular customer, if you If you insist on returning the goods, we will return them to you. But we have recently bought a new batch of goods in our store, do you want to take a look?" At this point, Ms. Ouyang walked to a row of colorful clothes and picked out one to see. Picking up the jeweled long dress, "Would you like to try it? If it suits you, our store can give you a [-]% discount."
The middle-aged woman in gold and silver was obviously moved. She didn't say anything, but walked up to Ms. Ouyang, picked up the long skirt in her hand and looked at it, then she lowered her head and said, "Then I'll try it on." This skirt." With that, she walked towards the fitting room.
When the fat back of the middle-aged woman disappeared around the corner, Ms. Ouyang walked up to A Ting and said softly in front of her: "A Ting, you can try on clothes with her and praise her taste and figure. Just ask her to return the clothes. Try to get her to exchange them for shopping coupons."
Ating nodded.At this time, Ms. Ouyang turned around and said to Shen Anxi: "Anxi, come with me to the office."
Shen Anxi felt uneasy, thinking that she wouldn't be scolded, right?After all, she almost made this middle-aged woman go crazy.
Shen Anxi anxiously followed Ms. Ouyang to the office all the way.
"Sit down, Anxi." Ms. Ouyang said to Shen Anxi with a smile on her face, and then sat down by the computer.
Shen Anxi had no choice but to sit down opposite her. Before Ms. Ouyang could speak, Shen Anxi said: "Director, do you blame me for not handling this female client well?"
After hearing what she said, Ms. Ouyang let out a chuckle: "Don't be nervous, I won't blame you. It's your first day at work today, I can't ask you to know everything." After a pause, Ms. Ouyang said again: "I just want to tell you what to do next time you encounter this kind of customer."
Shen Anxi nodded, stared at Ms. Ouyang, and motioned for her to say.
Ms. Ouyang picked up the porcelain cup at hand, took a sip unhurriedly, then put down the cup slowly, and then said: "If you encounter such a savage customer, don't panic first. Then find out the reason why she wants to return the product. Once we know the reason, we can prescribe the right medicine.”
Shen Anxi listened to Ms. Ouyang's rambling, talking about a lot of techniques for dealing with customers.Shen Anxi thought while listening: "It turns out that there are still so many devious ways to deal with customers. Today I have learned a lot."
After Ms. Ouyang finished talking about the skills, she took another sip of water, and then she grinned at Shen Anxi. Against the backdrop of her exquisite makeup, her smile was extremely charming: "Of course, you are a shopping guide, and your main task is to Guide customers to buy things. If you feel that you can't handle things like customers, you can call me at any time, it doesn't matter. This is not part of your job. "
Shen Anxi looked at her, and felt that Ms. Ouyang's eyes were deep because of the delicate eye makeup, which always made Shen Anxi feel a little delusional. In Ms. Ouyang's smiling eyes, there was another layer hidden. mood.
"Are there any questions? If not, you can go out to work first. If you have any questions, you can ask me and A Ting at any time." Seeing that Shen Anxi didn't speak, Ms. Ouyang smiled at her again.
Shen Anxi thought for a while, and he didn't have any questions to ask, so he replied: "I don't have any questions to ask, thank you for teaching me so much. Then I will go out to work first." After speaking, Shen Anxi got out of the chair Everywhere stood up.
"You're welcome, this is my job." Ms. Ouyang smiled at Shen Anxi.
So from that day on, Shen Anxi became a shopping guide in this clothing store.Colleagues and supervisors treat her well, plus Shen Anxi's understanding of clothing and her outstanding appearance and temperament, her performance since she started working has been good.This made Director Ouyang very satisfied with her, and Shen Anxi became more comfortable in the clothing store.
And Shen Anxi still continued to go to Fu Xiuran's clinic for psychotherapy, but Fu Xiuran's psychotherapy was still the same as before, giving Shen Anxi the feeling that two friends were chatting.Shen Anxi still hasn't recalled the past memories until now, so I don't know if Fu Xiuran's therapy is effective.But since Shen Zongyuan said that Fu Xiuran is an excellent psychiatrist, then Shen Anxi also chooses to believe that he can restore himself to normal.
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