The strongest gourmet food system

Chapter 209 Chapter 88 The First Field Internship, Passed
"Senior Zheng Ke, if we want to improve, where should we start?" Nagahama Kasuke asked.

Zheng Ke tapped the whiteboard with an oil pen, "Look here, and now start to draw the key points. The first is service, how can we retain customers? Of course, it is to make customers feel as natural and comfortable as returning home. The most basic smile I won’t say much about the service. I just want to say that the waiter must have a kind of empathy.”

"Put in another's shoes?" Handa Haru had never heard of this term.

"Yes, empathy. To put it simply, it is to put yourself in the role of the customer first, figure out his next action from the perspective of the customer, and then do it one step ahead of time, so as to retain the customer."

"Ah? It's so troublesome." Makita Ai frowned and said, the good impression she had just had for Zheng Ke disappeared in an instant.

"Yes, in a restaurant, the waiter is the first person that customers come into contact with. The quality of the waiter's service will determine the customer's first impression of a restaurant. Therefore, a good waiter is no less than a good pastry chef .By the way, Ms. Handa, you must not attract guests like before, otherwise, no matter how many guests you have, you will be scared away."

Zheng Ke remembered that on the first day when he came, Haru Handa and Tomo Yukawa almost fought for a customer.

Handa Qing blushed, "Aren't I in a hurry? Don't worry, I will never do that again."

"By the way, after I'm gone, please hire two more waiters. I'm afraid there won't be enough staff."

"Well, I've made a note." Haru Handa nodded.

She had never heard of what Zheng Ke said, and she felt it was very fresh, but it did have its truth.

"There must be boys." Zheng Ke reminded.

"Eh? Why?"

The salaries of boys are generally higher, and the treatment of customers is not as delicate as that of girls.So Haru Handa was a little surprised to hear what Zheng Ke said.

"In case someone deliberately seeks trouble, you can drag him out."

Although this possibility is small, it cannot be completely ruled out.Haru Handa hurriedly took a pen and wrote down everything Zheng Ke said.

……

Unknowingly, an hour passed, and Zheng Ke explained everything from the change of the menu, the decoration of the store, and the establishment of customer information.Haru Handa and the others took pens and took notes seriously.

By the time Zheng Ke finished speaking, it was almost 22 o'clock.

"That's about it. Of course, doing these things well won't be done overnight. You can only go step by step."

"Zheng Kejun, I also thought of a method just now, I don't know if it will work." Handa Qing said suddenly.

"tell me the story."

"Vouchers. For example, if customers spend three to five thousand yen, we can give them certain discounts."

After Zheng Ke heard this, his eyes lit up.It's not that Handa Haru's idea is so good, but that she has really started to use her brain.

"This type of voucher is still far away from us, and we need a certain customer base to operate like this. Also, this goes back to building customer information. However, we can issue coupons in advance to attract customers. However, again, there are tens of thousands of ways to attract customers, but the most important thing is how to retain customers.”

The four nodded thoughtfully.

After leaving the Mihua Dessert House, Zheng Ke also ran with his schoolbag.

There are still more than ten minutes before the last subway in the town. If he misses the last subway, he will probably spend the night in this small town.

Zheng Ke ran all the way, and when he ran to the subway station, his legs were no different from noodles.

After hurriedly getting on the subway, Zheng Ke sat down on the seat, gasping for breath.Fortunately, I ran fast, otherwise, I would have missed the last subway.

"Are you a rabbit?" An extremely familiar voice appeared in Zheng Ke's ear, Zheng Ke raised his head, and saw Ji Zhiguo Ningning sitting beside him, pulling the suitcase.

How can this woman's words hurt, what do you mean by "Are you a rabbit"?
"Eh? Why are you coming back now?" Zheng Ke glanced at Ji Zhiguo Ningning angrily, all the good mood just now was gone.

"It's nothing, just a meeting." Ji Zhiguo Ningning looked at his feet and said casually.

"Since when do you like meetings?"

"Today, to be more specific, I'm leaving the Mihua Dessert House today." Ji Zhiguo Ningning said.

"Really? It seems that your trip to the 'Rice Flower Dessert House' was rewarding." Zheng Ke joked.

"Zheng Ke, I just found out now that these two stores may not be in competition." Ji Zhiguo Ningning pushed the frame of the mirror with his index finger.

"I'll go, you just found out now." Zheng Ke said dejectedly. After knowing Yu Chuanzhi's past, he had already deduced that the two stores targeted different people.

The target group of Mihua Dessert House is children, and now it also includes some parents; while the service target of Four Seasons Dessert Shop is young people in their 20s or white-collar workers.

"But there are still two days before the end of the internship, do you have enough time?" Zheng Ke questioned.

"Sure enough, tomorrow you will see a different 'Four Seasons Dessert Shop'." Ji Zhiguo Ningning said confidently.

On the second day, Zheng Ke came to Mihua Dessert House early, but found that the style of "Four Seasons Dessert House" had completely changed. Not only the walls were covered by pink paint, but more importantly, Zheng Ke saw the "Four Seasons Dessert House" The waiters inside turned out to be dressed as maids and deacons.

"It's really a big deal." Zheng Ke sighed, and seeing these maids at the same time, he felt like returning to the "Western Highlights".

Alas, I don't know how Ueda Takeshi is doing now.

"Zheng Kejun, do we also want to learn from them?" Handa Haru asked uneasily.

"Huh? Why do you want to learn? Do you think our customers will go to their store? Uh...maybe male compatriots will go, but for our store, it doesn't have a big impact. Well, comrades, we have started work too .”

The last two days were almost a replica of the previous day, and the number of people was basically maintained at a relatively stable number. Moreover, Haru Handa had already prepared the first batch of coupons, which were going to be given to the registered customers.Four Seasons Dessert House is also developing steadily. Although it is not as good as Mihua Dessert House, it also has a fixed crowd.

Behind the telephone pole not far away, a woman with an inexplicable name looked at the form with Zheng Ke's photo on it: "Zheng Ke? I didn't expect that the latecomer would come first, and I was mistaken. However, these two people They all overcame the first difficulty, did not deal with the work carelessly, but really paid their own strength for the two stores. More importantly, they did not turn the two stores into a competitive relationship, but played the role of the two stores. their respective strengths.

"Without a doubt, the first field internship, pass!"

　Thanks to Masked Angel 555 for the tip and monthly pass, thanks to Soy Sauce Pu for the tip, and thanks for buying the monthly pass for the cute Hanzo.

　　
　
(End of this chapter)