1850 American Gold Tycoon
Chapter 229: Your fate
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"I didn't expect that after so many years, Stewart still likes to play tricks like this." Van Daze seemed to be very familiar with this scene and said to them with a smile.
"The fun is about to begin."
"A good show?" Lisa Bai Yin, who was about to leave the store, was puzzled by this.
"Isn't this a very ordinary dispute between a clerk and a passenger? It's just that the clerk's words are indeed a bit excessive. If he is my clerk and dares to treat customers like this, even if it is a breach of contract, I will fire him to avoid It affects my reputation.
"I know this person. He is not a clerk in the store, but Stewart's assistant." Van Daze said.
While he was talking, a burst of shouting came into everyone's ears.
A bald middle-aged man who "happened" to pass by walked in and scolded the clerk: "Do you talk to customers like this? In view of your bad attitude towards customers, you are fired."
When the store manager saw this middle-aged man, the arrogance of the principal immediately extinguished and was replaced by a submissive expression.
He immediately admitted his mistake to the middle-aged bald man and begged the bald middle-aged man to give him another chance.
"Boss, I know I made a mistake. Please give me another chance."
Although Liang Yao had never seen this middle-aged bald man, he quickly recognized him because his personal portrait was hung in the most conspicuous place in the commercial building. Liang Yao had just seen that portrait.
If he hadn't known in advance that this was a show, with the superb acting skills of Stewart and his assistant, Liang Yao might have believed it to be true.
It would be disrespectful not to award Stewart an Oscar.
"According to the direction of the script, Stewart will fire his assistant in public." Van Daze said with great confidence, as if he had predicted the subsequent development of the situation.
"What my store needs is a store manager who sincerely provides customers with quality services, not a self-righteous person like you who deliberately raises the price of goods and ruins my reputation." As expected, Stewart fired the store manager.
After Stewart pretended to fire the so-called store manager, he pointed at the brown alpaca hat and asked.
“How much does this hat really cost?!”
"Three dollars and fifty cents sir," another clerk said.
"Sorry sir, sorry customers, I am Stewart, the owner of the shopping mall. I didn't keep my eyes peeled when recruiting people, which caused you trouble." Stewart apologized to the customers in the store.
"You manage such a large shopping mall, and it is inevitable that you will occasionally make omissions. You have already made up for it in time and fired that black sheep, haven't you?"
The customer who had just argued with the fired store manager was satisfied with how Stewart handled the situation and understood Stewart's difficulty.
Other customers in the store also expressed understanding.
"To express my apology, this hat, which originally cost 3 US dollars and 50 cents, is now sold for 3 US dollars. I assure you that this will never happen in my mall in the future. I will often go to each store in person. Store tour,” Stewart told customers.
Stewart's words are not false. When he was still running a small store business in New York, Stewart was like an emperor making a private visit. He liked to inspect the stores below to see if his employees were lazy.
"At $3 a hat, it's barely worth the money." Elizabeth Yin was also satisfied with the price. She bought three top hats in one go, one for Vanderbilt, one for Keny, and the last one. It was for Liang Yao.
"Stuart, long time no see. You still like to play your old tricks. Your acting skills are getting better and better."
Vandaze expressed disdain for Stewart's behavior of gaining customers' trust through carefully arranged performances.
"At least more and more customers trust me." Stewart maintained a arrogant attitude in front of Van Daze.
He took a look at this grand commercial building and this kingdom that belonged to him.
"The customers who come and go in Stewart Commercial Building must also be many loyal customers of Vandaze's grocery store. Vandaze, you are just as old-fashioned as your father. With all due respect, your family's store will not exist for long.
When doing business, you must learn to keep pace with the times. Have you seen the Crystal Palace in London, England? I have seen it, it is simply a great miracle in human history. I want to imitate the Crystal Palace and build a shopping paradise in New York with steel and glass to attract customers from all over the world to shop in my mall. "
"Yes, we must keep pace with the times. Our family must keep pace with the times now and cooperate with Mr. Liang." Fan Daze said seriously, "But there are some fine traditions that cannot be lost, such as honesty and trustworthiness, and treating our employees well. Our family I’m better than you at these two points.”
"People who follow the rules cannot achieve results. As for treating employees well, I don't know what you are talking about. They are just simple-minded machines. uu read books. I just need to learn how to flatter the customers who come into the store. They should thank me for working." It’s hard to find a job in New York, so I gave them a job at Hukou.” Stewart said with disdain.
"The monthly salary of $6 in New York is not enough for Hukou. In this store, you can only buy two top hats, that's all." Van Daze and Stuer started to argue.
Stewart walked up to Liang Yao and said to Liang Yao very arrogantly: "You must be Liang Yao. I admit that you are a very capable businessman, but I still want to give you some reminders, or advice, every other line. In Geshan, maybe you are good at mining and railways, but the retail industry, the mining and railway industries are two different things, and there is no connection between the two.
I am strong enough in my industry, not a weakling like Vandaze, and I don’t need to cooperate with anyone.
If you insist on entering the retail industry in New York, this will be the decision you regret most in your life, and you will lose all your money. "
Stewart's arrogant attitude and tone made Liang Yao feel very uncomfortable.
Of course, at this time, Stewart was already the number one retailer in the United States and would soon reach annual sales of US$10 million, becoming the number one retailer in the world. He did have arrogant capital.
At the same time, Stewart's peers, Macy's mall, had annual sales of less than 1 million US dollars, and Marshall Field's mall had less than 300 US dollars. As for veteran retailers like Vandaze, they would be eliminated in this rolling shopping mall trend. .
"Really?" Liang Yao also responded with a arrogant tone and attitude, "Today's bankrupt railway tycoons will be your fate tomorrow."
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